Recent Posts

Common Approaches for Water Extraction from Sevierville Homes

1/20/2022 (Permalink)

SERVPRO Equipment The technicians at SERVPRO of Sevier, Jefferson & Cocke Counties are the leading remediation specialists.

Effective Water Damage Removal in Sevierville Homes Helps Restoration Complete Faster

Water extraction is one of the first efforts of mitigation. With dozens of extraction units and water removal tools, we can quickly and confidently manage standing water threats in the house.

Draining Out Trapped Water 

Water damage restoration for Sevierville homes relies on quick strategies to manage substantial water threats, especially when moisture becomes trapped in materials. Weep holes and drilled points allow any trapped water or moisture caught in wall and ceiling assemblies to drain out for collection. This type of water removal aims to release the pressure and stop direct standing water exposure. Equipment like our wet vacuum can help, especially when combined with attachments and extensions like:

  • Light wands
  • Weighted extraction
  • Carpet wands
  • Squeegee wands

When Are Submersible Pumps Helpful? 

When several inches of standing water exists, our team must utilize extraction devices designed to manage substantial loss scenarios quickly. Depending on the size of the unit, many of the most powerful rigs rely on portable power supplied by trailered generators. Self-priming trash pumps negate a need for additional electricity with spider boxes stretched in the residence and instead pull upwards of several hundred gallons of water per minute to the designated discharge point.

Clearing Lingering Surface Water 

Conventional methods are still considered helpful in finishing the last obstacles of standing water. The process typically requires towels and mopping, which is one of the more rudimentary approaches to clearing pooling from porous flooring materials like hardwood. Once other mitigation has occurred, we can sop up water and ensure the appropriate and most advanced equipment is ready to help.


There are multiple approaches necessary to manage and eliminate surface water concerns. Each possible water removal method is suited to unique circumstances present after ceiling leaks, appliance malfunctions, and other threatening emergencies. Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with cleanup when you need it most by calling (865) 429-8885.

SERVPRO’s Fast Service and Highly Trained Team Makes It One of the Premier Mold Removal Companies in Sevierville

1/7/2022 (Permalink)

mold on wall When mold appears in your home you need the help of SERVPRO. Mold remediation services by us are second to none.

Hiring mold removal companies like SERVPRO can save your Sevierville home from long-term damage 

Mold damage, if ignored, can spread quickly, causing extensive damage to your property. Seeking the help of mold removal companies like SERVPRO of Sevierville can prevent the situation from getting out of control. Our IICRC certified technicians can help carry out mold inspections, remediations, and removal safely and efficiently.  

SERVPRO is one of Sevierville's mold removal companies following IICRC S520 mold remediation guidelines. As mold can cause health effects, we prioritize minimizing the spread of the airborne spores to undamaged areas of the structure. We accomplish this by using industry-leading technologies to establish effective containment zones. 

Do contents in your Sevierville home always need to be disposed of during mold remediation?

It is a common myth among homeowners that mold-damaged contents must always be disposed of. In reality, the SERVPRO mold specialists determine the restorability of the ranges depending on several factors, including-

  • The extent of the damage and mold infestation
  • The nature and composition of the material
  • The cost of restoration 

If the surface of a piece of content is porous and has incurred extensive damage, it is often discarded. Furthermore, if the restoration cost of the content outweighs the remediation cost, SERVPRO techs prefer tossing it. 

What happens to the unrestorable content during the mold restoration? 

The SERVPRO techs inventory, photo-document, and remove the unrestorable content following the Indoor Environment Professional's protocol. Our technicians do not dispose of any material without express written permission from the customer or other materially interested parties. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 with any questions regarding mold remediation. 

Get Fast and Reliable Fire Damage Restoration of Your Gatlinburg Office with SERVPRO

12/29/2021 (Permalink)

SERVPRO fire sign Commercial fire damage restoration for you property is a job for SERVPRO. We have the manpower and equipment for every size disaster.

SERVPRO can handle any size fire damage restoration in Gatlinburg commercial spaces  

Having to deal with a fire incident at your place of business can be stressful. Professionals like SERVPRO can help you in such a situation by offering a fast and reliable fire damage restoration of your Gatlinburg office. Our IICRC certified techs work hard to get your fire-damaged property restored “Like it never even happened.”  

SERVPRO techs, with their extensive experience and a scientific approach, can handle any size commercial fire damage restoration job in Gatlinburg. Over the years, we have developed smoke and soot cleaning strategies that are safe, effective, and reliable. SERVPRO techs understand the chemistry of the various surfaces affected by a fire and use cleaning methods accordingly. 

Can SERVPRO clean the smoke damage to the acoustic ceilings in Gatlinburg offices?

SERVPRO has developed a special process for cleaning the acoustical ceilings in your fire-damaged Gatlinburg office. The method, called peroxide active cleaning, preserves the sound-deadening quality of the acoustic tiles and restores their appearance. Techs also use the technique on other ceiling materials like blown ceilings.  

The active peroxide cleaning involves using a stabilized hydrogen peroxide cleaning solution that oxidizes the smoke and soot residue. Once the residue and surface bonds are loosened, techs can wipe it off without affecting the surface underneath.  

What precautions do SERVPRO techs take during active peroxide cleaning?   

As the cleaning solution used in this method contains a strong oxidizing agent, techs proceed with caution if-

  • Water-based solutions can damage the surfaces.
  • Natural materials such as wood, cotton, or paper are involved. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; we are available round the clock.

Can SERVPRO Help Sevierville Property Owners After Water Incident Due to Frozen Pipes and Ice Damming?

12/24/2021 (Permalink)

SERVPRO logo SERVPRO water damage restoration specialists have the understanding for every type of scenario of water damage you may have.

Need help to deal with frozen pipes and ice damming in Sevierville? Call SERVPRO

Frozen pipes and ice damming are not uncommon in Sevierville homes during the winter months. Despite the precautions taken, such incidents happen and can lead to water damage. Hiring professionals like SERVPRO can help you prevent the extent of the damage by providing emergency restoration services.  

SERVPRO techs advise homeowners to identify frozen pipes and ice damming in their Sevierville home before they can cause any significant damage. As the water in the pipes freezes, it expands, putting pressure on the pipe walls, which might lead to bursting. 

How can you tell if there is a risk of burst pipes in your Sevierville home? 

It is important to catch the problem of frozen pipes early to prevent any significant water damage to your Sevierville property. Following are a few signs that indicate that your pipes might be frozen and require attention-

  • If water is not coming from your fixtures or faucets, it is an obvious sign of a frozen pipe.
  • If you have uninsulated pipes that accumulated frost on their surface, they might be frozen.
  • If you have frozen drain pipes, it might cause backup and a foul smell 

If you suspect that you have a frozen pipe, make sure to turn off the main water supply valve before doing anything. The next step is to contact a water restoration company like SERVPRO. Our technicians can reach you within minutes to assess the situation and help you deal with the aftermath. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; our experts are available 24/7 to help you.

How to Deal With Storm Flood Damage in Gatlinburg

12/6/2021 (Permalink)

a flooded living room with a family standing in the water Flooding and associated storm damage can quickly overwhelm your home. Team SERVPRO is standing by 24/7 to assist with the remediation process.

Homeowners Should Hire a Reputable Restorer Like SERVPRO to Handle Storm Flood Damage in Gatlinburg

The forces associated with a storm and flood waters can ruin your home's interior contents and finish materials. They can also harm electrical equipment, appliances, and other personal belongings. You need to seek restoration services from a firm that can handle storm flood damage of any size or scope. SERVPRO is equipped with advanced tools and equipment to help you reclaim your property.

All our customers and their properties are valuable to us. We put a property’s safety and offer high-quality storm flood damage repair services in Gatlinburg. We also have a fast response time that helps minimize the chances of further destruction to property. Some of the types of flood damage that occur in buildings include:

  • Cosmetic damage – Flood water can ruin carpeting, walls, and furniture.
  • Structural damage – If the water soaks into floor joists and studs, it weakens the structure of a house.
  • Electrical damage – If flood water reaches the outlets in your home, it can lead to a power outage, ruin the wiring or short out outlets.
  • Mold infestation – Mold can develop within 24 to 72 hours after flood waters enter your home.

The flood damage repair process we follow varies significantly based on its severity and the affected structures. We can advise you what we need to do to repair your home after the assessment. Our SERVPRO technicians inspect all structures and contents of a home to determine what requires restoration. We can remove the unsalvageable structures and contents and dispose of them properly.

Our technicians also use EPA-registered broad-spectrum disinfectants when cleaning flood-damaged homes. We mix the products in the dilution ratios that the label has recommended and the application methods specified. When applying the products, our SERVPRO technicians use methods and quantities that allow the solution to physically contact all the contaminated surfaces and materials. We also allow enough dwell time for the solutions to be effective.

Our SERVPRO water restoration technicians (WRT) also take steps to dry a home thoroughly. We can use high-volume air movers and dehumidifiers to dry affected areas.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for help when you need restoration after flood damage. We are available 24/7.

Where to Get Help With Fire Damage Restoration in Gatlinburg

11/26/2021 (Permalink)

fire bursting through the windows of a house on fire Regardless of which room the fire affected, team SERVPRO can help. Contact our experienced technicians for your fire damage remediation needs.

SERVPRO Offers Effective Fire Damage Restoration in Gatlinburg

Recovering from fire damage is a long process, but fire restoration has the highest opportunity for success if it happens within a short time. The smoke and soot from a fire can create discoloration in porous surfaces, and within hours, they can become deeper stains, which are more difficult to eliminate. Within the first few days after a fire, stains, and discoloration on appliances, walls, and household items begin to become apparent. At this point, furniture finish and flooring can get damaged enough to require restoration or replacement.

Time is of the essence when you attempt to save your home's items from permanent damage. Therefore, you need to begin the process of fire damage restoration in your Gatlinburg residence as soon as possible. SERVPRO can assist you in restoring your home within a short period. Our fire restoration process involves removing anything that fire and smoke damages and cleaning the affected structures and contents. If the fire damage is not severe. We can provide you with emergency cleaning services to make part of your home livable. This procedure also saves the adjuster the expense of placing you and your family in temporary accommodation. SERVPRO’s emergency cleaning procedure may include: 

  • Immediate cleaning of the areas you need to use while remaining in your home.
  • Deodorization if there are strong odors.
  • Laundry or dry-cleaning services.
  • Containment if only certain parts of the structure are ruined.

After containment, our SERVPRO team can remove the fire-damaged contents and structures like support beams, drywall, floors, and ceilings. We can then clean the smoke and soot residues from affected materials and surfaces. If your walls have wallpaper, we can determine which procedures to use based on the magnitude of the damage. If there is a lot of soot on the wallpaper, it is necessary to replace it.

Our SERVPRO technicians can use wet or dry-cleaning procedures depending on the kind of wallpaper and whether it can withstand a specific cleaning procedure or product. To dry clean the wallpaper, we can vacuum the affected areas using a HEPA filter. We can then use chemical sponges to remove any remaining residues.

If you need fire restoration services, contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We can make the fire damage seem, “Like it never even happened.”

How Can Sevierville Commercial Property Owners Avoid Water Damage?

11/1/2021 (Permalink)

SERVPRO drying equipment on water damaged floor Water can become trapped and hide inside your wall. SERVPRO has tools to help locate hidden moisture.

SERVPRO is Ready to Restore Sevierville Buildings Needing Water Cleanup

In many cases, the water damage in a Sevierville commercial property had the potential for prevention. There are several proactive things that property owners can do to avoid damage from water.

SERVPRO recommends that Sevierville commercial property owners avoid water damage to their structures and contents. Inspections are one of the chief ways to catch minor issues before they become big expensive problems. A sample list of places to check in a business property would be: 

  • Interior ceilings and walls for signs of water
  • Around windows and doorways for visible signs of leaks
  • Attention to discolorations on floors, walls, and ceilings
  • Damp areas on the carpet in conference rooms or hallways 
  • Outside areas include roof damage, and the grade should direct water away from the building

While visual inspections are a great way to catch early warning signs of water damage issues, SERVPRO techs have equipment enabling them to "see" behind walls and under flooring to determine if moisture is present that should not be there. The various moisture detection devices enable the techs to target problem areas within a commercial property without opening portions of sheetrock.

When SERVPRO handles water damage restoration for a commercial property, the goal is to allow the property owner to get daily life back to normal, whether an office building or a multi-family structure. The techs try to leave furnishings in place during the service unless there is a danger of damage due to the moisture. For instance. we can place a conference table up on blocks or move desks to another area during extraction and drying and then move them back in so there are few disruptions for the employees getting back into their day-to-day operations.

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 supports local Sevierville commercial property owners with their professional water damage services available 24/7.

What Should Sevierville Homeowners with Flood Damage in a Basement Do First?

10/25/2021 (Permalink)

SERVPRO restoration equipment stacked at warehouse Equipped? Yes we are! SERVPRO is always ready to deploy, dry and restore your flood damaged home.

SERVPRO Technicians Have Extensive Training and Experience Handling Storm Damage Cleanup in Sevierville Properties

A recent statistic shows that 98% of basements will have a water damage incident during their service life. Water can enter a Sevierville basement in a large number of ways. The most commonly seen reason is poor drainage around the home, directing the water towards rather than away from the property. The speed at which the cleanup begins can have a direct bearing on the outcome for the homeowner. 

SERVPRO offers these tips to Sevierville homeowners with flood damage in their basement: 

  • Do not enter a flooded area if the power is on; SERVPRO technicians can shut off the power upon arrival if necessary
  • Determine the water source such as a broken sump pump, flash flooding, or burst pipe in the basement ceiling
  • If there are items in the flooded area that are vital, inform the crew chief from SERVPRO upon arrival, and they can have a team member locate and remove the article

Floodwater Removal 

A basement with a non-functioning or absent sump pump will need assistance to remove the water. There is nowhere for it to recede on a concrete substrate. SERVPRO technicians have all types of water extraction equipment specifically adapted for the quick removal of standing water. We have electrical pumps with a high “lift” rate to extract the water to awaiting tanks or exterior drains. While a crew removes the water, another team removes items from the basement for drying and disinfection outside the work area. For example, items stored in boxes commonly need to air out and reduce the potential for mold growth. 

Drying the Basement

Setting up consumer-grade fans in a basement can take a long time to dry the walls and floors. SERVPRO brings professional centrifugal air movers and dehumidification equipment to capture embedded moisture and dry the basement rapidly. 

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 restores homes with any size flood damage in the Sevierville area. 

Should Professional Fire Damage Restoration Be Done After a Grease Fire in a Gatlinburg Kitchen?

10/18/2021 (Permalink)

aftermath of kitchen fire; charred microwave, cabinets Kitchen fires usually involve grease and proteins, and are difficult to remove. SERVPRO is always on call to restore your home.

SERVPRO Technicians Can Handle Any Size Housefire Cleanup in Gatlinburg

A grease fire in a Gatlinburg kitchen can quickly wreak havoc, leaving behind a large amount of fire damage in its wake. SERVPRO has some tips for homeowners to help prevent this type of damage and what to do if it happens. 

One of the biggest mistakes made that leads to the need for fire damage restoration in Gatlinburg properties is when a homeowner attempts to extinguish a flaming pan on a stovetop with water. The water instantly turns into vapor upon contact with hot oil and spreads the fire around the kitchen, creating a high heat, fast-burning fire. Another mistake is throwing flour or sugar on an active fire, even a smoldering one, both of these foodstuffs are flammable and only add fuel to the ongoing fire. 

What to Do If a Grease Fire Happens

Attempting to take a flaming pan outside the home can spread the flames or cause burns to people or pets in the house. Instead, do the following: 

  • Turn off the stove at the main power supply if the stovetop is inaccessible 
  • Use a tight-fitting metal lid to deprive the flames of oxygen and extinguish the fire 
  • Use baking soda or salt to extinguish the fire
  • If using a fire extinguisher, use only a class B containing AFFF (Aqueous Film Forming Foam)

It is not unusual for SERVPRO techs to remove the cabinets and appliances during the fire restoration process. Smoke damage is a large part of this type of fire, and thick, foul protein residues are another frequently seen challenge. The technicians bring professional-grade cleaning agents to remove these substances without marring surfaces. 

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 serves the local Gatlinburg community through professional fire damage restoration services. 

Why is SERVPRO One of the Most Respected Mold Removal Companies in Sevierville?

10/7/2021 (Permalink)

Hand pulling back wallpaper to reveal mold Mold can reside anywhere in your home. SERVPRO is trained to locate the mold and remediate the damage.

SERVPRO’s Skill, Honesty, and Dedication to Sevierville Make it Highly Respected Here

When searching for a quality mold remediation service in Sevierville, you certainly want the most competent in the field. However, it is also essential to find one that is honest and cares about its neighbors and community. Fortunately, all these characteristics describe SERVPRO.

Not all mold removal companies in Sevierville are like SERVPRO. Many mold specialists are not as good at mold remediation, some are not trustworthy when it comes to their services, and others do not support or invest much in their local communities. These crucial factors ultimately impact the overall level of service you can expect to receive and the final results that are likely to be delivered. SERVPRO is not like a lot of other area companies because:

  • Company experts are highly trained and experienced in performing just about any mold-related work and routinely complete mold inspection jobs, attic mold removal, bathroom mold removal, basement mold remediation, and black mold damage repairs
  • We are widely known for our honesty and transparency when it comes to our evaluations of residential mold damage, what is needed to repair it, the length of time needed for remediation, and the overall cost of our services
  • Our owners and staff care about their community and often get involved in awareness organizations like Live-It, which helps elderly residents of Sevier County, local athletic teams, and various charitable fundraisers

In all these ways, SERVPRO has earned the respect of its workers, clients, and neighbors.

Considering this, if you are ever searching through mold removal companies, remember that your helpful neighbors at SERVPRO of Sevier, Jefferson & Cocke Counties are always here to assist you. Call us whenever you need us at (865) 429-8885.