Recent Posts

Call Us

9/17/2018 (Permalink)

When you have a fire damage in your home, the longer you wait to contact a restoration company the worse the fire damage could become. . If a house maintains fire damage, proper clean up is important as the ash, soot and water will destroy what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.Depending on the damage a home can often be restored to its before fire state. A restoration team has a difficult task to perform and a great deal of responsibility, so don't just pick any restoration company, pick the professionals at SERVPRO of Sevier, Jefferson and Cocke Counties. Call SERVPRO of Sevier , Jefferson and Cocke Counties today at 865-429-8885

Principles of Mold Remediation

9/12/2018 (Permalink)

The IICRC has listed 5 major principles of the mold remediation process:

1. The number one principle is make sure safety and health precautions are taken by clean up professionals.

2. An effective mold remediation cannot be developed without first determining the extent of the contamination to be removed.

3. Eliminating mold at the source of contamination.

4. The mold must be physically removed from the structure.

5. Moisture problems must be identified and controlled soon as possible.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Give SERVPRO of Sevier, Jefferson and Cocke Counties a call at 865-429-8885 for all your mold and restoration needs.

Fugus

9/12/2018 (Permalink)

Mold and Mildew fungus is exceptionally persistent in humid areas. Though they can take root in any home that has issues with moisture build up. All it takes is a slight steady plumbing leak, or a window that is slightly opened to give the fungus all the moisture and space it needs to grow. Once it shows up the fungus grows and spreads rapidly. This is why it is very important that homeowners seek out a certified professional company to handle mold restoration. SERVPRO of Sevier, Jefferson and Cocke Counties is a IICRC firm and all of our technicians are certified through IICRC and will be able to handle any mold damage the right and professional way. So don't wait give us a call today at 865-429-8885 

Mold inside my home

9/12/2018 (Permalink)

So how does mold get into homes?

: roof leaks from damage or missing roofing material 

: gutters that need to be cleaned out

:storm rain through window frames or door frames

: leaking pipes, sewer back ups or overflow

: damp basements or crawl spaces 

: condensation

All of these are causes that mold would appear in your home. If any of these are issues at your house it is very important to get them fix as soon as possible. Then call us here at SERVPRO od Sevier, Jefferson and Cocke Counties if you suspect any mold in your home, all of our technicians are highly trained mold specialists , we have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Call us today 865-429-8885

Storm Damage

9/12/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

IICRC Firm

9/12/2018 (Permalink)

Say your home or business suffers a damage that needs restoration work done, don't you want to know that the company you pick is professional and is certified in knowing how to handle the damage properly? By choosing a certified IICRC company like SERVPRO of Sevier, Jefferson and Cocke Counties you can rest assure that SERVPRO will handle your situation properly. Another bonus to hiring a IICRC firm is you will be have access to the IICRC customer services to help you with any concerns, questions or problems you might have during the restoration process. SERVPRO of Sevier, Jefferson and Cocke Counties are proud of our certifications, and we want homeowners and business owners to know that we care and we go beyond what most firms do. We hope that if you experience something in your home or business that would need you to hire a restoration company that you would consider calling our IICRC firm here at SERVPRO 865-429-8885.

Dollywood

9/12/2018 (Permalink)

SERVPRO of Sevier, Jefferson and Cocke Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Mold inside my home

9/4/2018 (Permalink)

So how does mold get into homes?

  • roof leaks from damage or missing roofing material 
  • gutters that need to be cleaned out
  • storm rain through window frames or door frames
  • leaking pipes, sewer back ups or overflow
  • damp basements or crawl spaces 
  • condensation

All of these are causes that mold would appear in your home. If any of these are issues at your house it is very important to get them fix as soon as possible. Then call us here at SERVPRO of Sevier, Jefferson and Cocke Counties if you suspect any mold in your home, all of our technicians are highly trained mold specialists , we have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Call us today 865-429-8885

Always here to help

9/4/2018 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -865-429-8885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier , Jefferson, Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sevier, Jefferson & Cocke Co.

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC

8/17/2018 (Permalink)

SERVPRO of Hamblen County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.