Certified: SERVPRO Cleaned – a defensive cleaning program
Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.
Let us help you get back to business
As our communities re-open in Sevierville, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.
Call SERVPRO of Sevier, Jefferson & Cocke Counties today at (865) 429-8885 for your Certified: SERVPRO Cleaned consultation.
* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.
Do I Need To Make Plans For Water Removal From My Gatlinburg House?
Seemingly small things can cause a lot of water damage. SERVPRO is available 24/7 to meet your water damage restoration needs.
SERVPRPO Can Help You Create and Implement a Restoration Plan That Addresses the Water Spill Faster or More Effectively
Making plans for water removal from your Gatlinburg house after a pipe burst or other sudden water release may sound like an unnecessary or unusual way to respond. However, having a plan helps in many ways, including expediting the restoration process.
What goes into water removal plans to save Gatlinburg Homes after water spills?
Water loss situations in Gatlinburg are unique, so a new plan is necessary for each incident - even when it happens more than once in the same house. The plan may depend on the intensity of the water loss or the layout of your house. Typical issues that you have to factor in when preparing for the restoration include:
- The percentage and type of wet materials involved
- Area covered by the spilled water
- The source of the water
- The level of damage to materials
Although most of the spilled water pools on surfaces around the property, various materials absorb the rest. Such absorption can significantly slow the removal process since drying wet materials is not as fast as extracting water from surfaces. Drying relies on evaporation, which is 1200 times slower than extraction. Establishing which materials are wet, and the level of moisture absorbed ensures any tactic that can help improve the removal speed is applied. Our SERVPRO technicians inspect the loss site physically to find the wet materials. We also use both penetrative and non-penetrative moisture meters to test the level of wetness in materials.
Knowing the amount of water that needs removing helps in calculating the time it might take or determining the other resources needed to complete it. Unlike measuring water held in a container, estimating the amount of spilled water is complicated. However, measuring the total area covered by the water spill can reveal approximately how many gallons are involved. Since water extractors and dehumidifiers have ratings of how many gallons, or pints they can remove over a specific period, estimating the amount of water involved helps determine the time needed to handle the removal process.
The water source also influences the water removal process in Gatlinburg, especially if such a source is not clean. Removal in such a case also involves cleanup steps such as the application of detergents and rinsing. Such steps lead to the repetition of some steps such as extraction, thus prolonging the removal process. Our SERVPRO crews have several automated cleaning equipment, including wet vacuums and pressure washers that help expedite cleaning processes.
Why is it necessary to estimate the water removal time?
You might believe that once water spills, cleaning, and drying the property is the only thing you can do to restore it to its preloss state. However, water is a universal solvent that readily damages many materials through extended exposure. Luckily, most of the damages are not instantaneous, and with quick action, you can prevent or minimize them. Estimating the time removal might take can help you marshal enough resources to complete extraction or drying before permanent damage happens.
What typical timelines should I be wary of during water removal?
- Stains on carpets can happen immediately
- Rotting in wood can happen within 7-10 days
- Mold development can start within 24-48 hours
Sometimes the damages that happen depend on the combination of items you have in your house. For instance, if carpeting covers the floor of the house, the water spill threat is amplified by the presence of items that can release dyes or other substances that stain the carpet. Our SERVPRO technicians prioritize removing area rugs, books, draperies, and metallic or wooden furniture legs from contact with the wet carpet to save it from stains.
When is demolition necessary during water removal?
Controlled demolition helps improve the water removal process in many ways, including creating better access to enclosed areas. Typical reasons for such demolition include:
- Removal of materials damaged beyond repair
- Removal of vapor barriers
- Removal of materials to reduce their drying time
A wide range of materials can act as vapor barriers in your house, including wallpaper, 4-mil polyethylene paper installed behind drywall, felt paper under hardwoods, and gloss or semi-gloss paints. Demolition can involve removing entire pieces of materials, such as when our SERVPRO technicians make flood cuts or remove minimal materials such as when we punch vent holes to circulate dry air into cavities to quicken drying.
SERVPRO of Sevier, Jefferson & Cocke Counties can help you address a water spill at your Sevierville, Pigeon Forge, or Jefferson City home "Like it never even happened." Call us at (865) 429-8885 at any time.
Who Can Dry and Clean My Sevierville Home After a Loss?
Many times water damage is not a DIY situation. Contact SERVPRO for effective water removal.
Our SERVPRO team can offer fast restoration solutions to dry and recover damaged areas of your home after a water loss.
Cleaning up after a water loss incident might not seem like a dire situation, but inadequate cleaning and recovery of damaged areas can lead to costlier conditions. Microbial threats thrive and spread quickly through areas where moisture and dampness might still exist, leaving cause for concern for DIY drying and cleaning.
What Tools Are Necessary for Drying My Home?
While there are several steps ahead of water cleanup for Sevierville homes, drying is among one of the most vital in a water loss situation. We utilize several premier tools and advanced technologies to identify moisture pockets beyond surface materials and to ensure that the job gets completed thoroughly and efficiently. Some of these tools include:
- Air Movers – high-velocity fans that can either work on drying out an entire room or area of the home or that can focus blasts of heated air at specific materials. These tools are vital to amplify evaporative drying techniques.
- Drying Mats – With hardwood and tile flooring, moisture pockets can be a troublesome threat for air movers to reach. Drying mats pull moisture from materials in a controlled manner, allowing our SERVPRO team to monitor progress and not over-dry the wood.
- Dehumidifiers – Evaporative drying increases the moisture content in the environment, and dehumidifiers work to eliminate that.
Am I Responsible for Cleaning the House After Restoration?
Cleaning up after a water loss incident can mean wiping down surfaces and even refinishing some of the damaged wood in areas of the house. Homeowners can often assume this is their responsibility to address, but our team can also complete this along with other mitigation, restoration, and even reconstruction needs your property might have.
No matter how severe water losses might seem in your home, our SERVPRO of Sevier, Jefferson & Cocke Counties team can help. Give us a call at (865) 429-8885 to make it “Like it never even happened.”
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Targeting Cleaning and Sanitizing Your Sevierville Home During This Pandemic
SERVPRO cleans and disinfects following the guidance of the CDC.
Sevierville is at War with the Virus
The good citizens of Sevierville, along with much of the rest of our country are practicing social distancing, hand washing, disinfecting, and cleaning, and other measures being recommended to us by the Centers for Disease Control and Prevention (CDC) and our government officials.
What More Can Be Done in Sevierville in the Battle Against the Pandemic?
We all need to be diligent in following the CDC’s recommendations. We can also maintain a healthy attitude, exercise, and engage in meaningful activities. This is also a good time to consider ways to step up the quality of your preventative cleaning campaign. How about your daily virus preventative cleaning regime -- is it as effective as it could be? Maybe it’s time to add professional cleaning help?
Our SERVPRO technicians can apply hospital-grade disinfectants to your floors and the frequent-touch surfaces in your buildings. Our specialty cleaning crews have been trained to work in all levels of environmental cleaning and are able to customize a plan that’s right for you, based upon their observations and vast experiences. Our team is accustomed to the protocols for cleaning in situations where there is a high-probability of pathogenic microorganisms, such as sewage backups, crime scenes, and mold contamination. The cleaning protocols for this current virus are no different.
SERVPRO of Sevier, Jefferson & Cocke Counties offers flexible hours 24/7. We have developed a variety of methods that utilize different cleaning and disinfection products based on the types of surfaces and materials to be cleaned, keeping costs down, and other factors. Our pricing is reasonable. We are here to help. Don't hesitate to schedule a conversation and/or estimate, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 today.
To learn more about Sevierville, click here.
Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.
How Do I Clean Up After Flooding in My Salon?
SERVPRO can mitigate your flood damage in your library or other business in Sevierville.
Our SERVPRO Professionals Can Help with Extraction, Cleaning, and Reconstruction Needs After Flooding in Your Sevierville Salon.
Floods can be traumatic, especially when they force you to shut down your Sevierville salon to allow for restoration and recovery efforts to begin. As widespread as these damaging effects might become, a prompt response by qualified restoration professionals like our SERVPRO team can get you back in your salon quickly. It is our business to get you back in business.
What Is the Best Water Removal Tool for Engineered Wood Flooring?
While there are multiple layers of flood damage to Sevierville properties after a flood, our professionals must first begin with removing standing water. With engineered wood flooring throughout the main shop area, it is crucial to get surface water dried up as soon as possible. Pressed wood planks can still be highly absorbent, which can ultimately lead to a need for reconstruction if not dried up fast. Some of the tools to remove surface water include:
- Wet Vacuums
- Squeegee Wands
- Submersible Pumps
How Do I Protect Specialty Equipment and Stocked Products?
Content management is one of the centerpieces of the effective restoration that we can offer your salon. With high-dollar chairs in each of the stations for your stylists and shelves stocked with premier beauty products, exposure to flooding can be destructive. We work to extract water and dry up the area to protect these items or relocate them as necessary.
Can My Business Stay Open During Restoration?
Staying open after a flood might be possible, provided that our restoration professionals have established the appropriate containment barriers, but this is rarely the case. In most situations after natural flooding, your doors must temporarily close to allow our technicians full access to the open floorplan of the salon and thoroughly clean and disinfect exposed surfaces and contents.
When flooding occurs, call the team you can trust. Our SERVPRO of Sevier, Jefferson & Cocke Counties professionals are standing by at (865) 429-8885.
My Home is in Need of Restoration After a Flood in Sevierville. Who Do I Call?
Don't panic when facing flood damage. Make sure that you and your family are safe and then contact SERVPRO for effective water removal services.
You Can Get Specialist Flood Damage Cleanup in Sevierville From SERVPRO
Floods are unpredictable and uncontrollable. Flooding can cause varying degrees of destruction to walls, floors, soft furnishings, furniture, and the building materials of your home within a short time, depending on its severity. After your Sevierville home floods, it is crucial to hire professionals who can assess it and remove and dry all items water has affected. This can prevent further structural destruction and limit the chance of mold developing.
What does SERVPRO’s emergency flood damage cleaning service involve?
Our team understands the importance of dealing with flood damage in affected Sevierville homes, and we offer a proficient and fast clean up solution. Our trained crew can remove debris, clean, and dry your home quickly and efficiently to minimize the disruption flooding causes and the health risks linked with hazardous floodwater. Some reasons to call us include:
- We offer our services on a 24-hour, 7-day basis.
- We can deal with highly sensitive situations.
- We guarantee a rapid response time.
- We are compliant with current health and safety guidelines, legislation and guarantee safe and legal disposal of hazardous materials.
How do you remove the debris?
After a flood, cleaning up the debris and mud in Sevierville is a challenging and tiresome job. Floodwater can carry materials of all sorts of shapes and sizes, and dump them in unexpected locations. It may bring paper waste, food wrappers, sewage water, stones, broken items, and damaged possessions, among others.
The unexpected locations where debris settles makes it hard to clean and remove. For instance, if a huge stone gets inside a building, that can take a lot of time and work to remove and contain the damage. We have different material handling tools, rakes, power washers, and spades that come in handy when removing debris.
How do you remove the floodwater?
Restoring a flood-damaged home is a valuable service for both the property owner and the insurance industry. Water removal is among our most essential services. We have the training, specialized equipment, and expertise to dry and restore flood-damaged structures properly.
SERVPRO uses the best water removal techniques. We can use trash pumps that can remove water that is mixed with sludge and twigs without the risk of damaging your property. Our team consists of dedicated and skilled workers who have compassion following a disaster.
Why is it essential to sanitize a home after flood damage?
Floodwaters pass anywhere and carry whatever crosses their way, including hazardous chemicals. When a flood occurs, everything is vulnerable to its destructive power. This includes companies that produce chemicals. The floodwater can get mixed up with chemicals, some poisonous and take them, to wherever it’s heading. Floodwater may also contain bacteria, fungi, and viruses. That is the reason why sanitation of a residence is a necessity after a flooding incident.
SERVPRO provides a unique and intensive range of specialist disinfection services to deal with potentially harmful situations in a discrete, safe, and legally compliant way. We can professionally attend to locations that potentially hazardous materials are present to eradicate all sources of contamination safely and quickly.
Our team can use powered sprayers or hand pump-up sprayers to spray antimicrobials or disinfectants directly on the surfaces we are treating. They can dispense the products at about 50 pounds per square inch (PSI).
How do I file a claim with my insurance company?
Insurance companies encourage homeowners to try to minimize the damage to their homes. We recommend that you call SERVPRO to start flood damage mitigation immediately to reduce the damage and restoration costs. You also need to call your insurance company to inform it that your home is flooded and you want to make a claim. It is essential to keep a record of the times and dates you called your insurance firm.
Generally, insurance policies offer different levels of coverage. Go through your insurance documents to determine what is covered and what is not. You might be able to get:
- A replacement of flood-damaged items
- Professional assistance to clean up your house
- Temporary alternative accommodation if it is necessary to move out when restorers are cleaning up and drying your home.
Your insurer can send a loss adjuster to your home to assess the damage. The adjuster may not get to your house immediately if the flooding in your area is severe. When you call the insurance firm, you need to find out the following:
- When the adjuster can come to survey the destruction.
- When your insurer organizes and pays for cleanup and redecoration of your house.
It is vital to document all the damage so that you can show it to the insurance firm. Our SERVPRO team can assist you in documenting the flood damage by
- Taking photos or videos of the flood damage
- Using a permanent ink pen to mark the highest level that flood water reached the walls of affected rooms.
- We can list the damaged items in each room. As we inventory, we can use our Contents Claim Inventory Service (CCIS) to classify the contents as either salvageable, questionable, or non-salvageable items.
Keeping a record of your claim is vital. You can keep details of the calls you made to your insurance firm and the team restoring your house. Also, keep copies of letters and emails you send or receive. This will be helpful when you speak to your insurer about your claim.
SERVPRO of Sevier, Jefferson & Cocke Counties is ready to serve you anytime you need us. Contact us today at (865) 429-8885 to restore your flooded home.
The Real Truth About Tending to Fire Damage Issues in Sevierville
Regardless of the extent of the fire damage, lingering odors are hard to conquer with professional help. Contact our certified team for services.
Is My Fire Damage in Sevierville Big Enough for a Professional Cleanup Company?
As many of us spend more time cooking at home, we may increase our risk of a kitchen accident causing fire damage to our home. The flames may affect only one area of our home and leave behind soot and smoke. It can also leave behind a reminder only our sense of smell can perceive. Often, it is the foul smell of smoke and fire that drives us to seek professional help.
Homes with fire damage in Sevierville can call upon our SERVPRO team for help. Regardless of the size of the fire, your curtains, furniture, and other surfaces may continue to emanate an odor that clings to everything you do. As homeowners, we may venture to the store and purchase aroma diffusers and scented candles from the vast array available. However, our efforts may fall short of neutralizing the odor and eliminating it once and for all.
SERVPRO technicians train in the classroom and on the field to address situations like yours. Our techniques and products are available to deodorize your home are far more efficient than what is available at your local supermarket. Here are a few of the options at our fingertips:
- Air scrubbers
- Odor pellets
- Ozone generators
The focus of our application can vary from neutralizing odor molecules to eliminating them, and SERVPRO of Sevier, Jefferson & Cocke Counties is your source for them all. Call us at (865) 429-8885 regardless of the size of your emergency and let us leave your home, "Like it never even happened."
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What Is the Best Extractor for Water in Gatlinburg Homes?
SERVPRO has the tools to remove water from your home.
Our SERVPRO Team Often Chooses Electric Submersibles for Water Removal
Discovering standing water in your Gatlinburg home requires a confident and fast response from the homeowner and the responding technicians. Our SERVPRO team has multiple extraction units for many scenarios, but in most clean water disasters, the electric submersible pump can get the job done quickly and cost-effectively.
Electric submersible pumps can help up our responding technicians to begin water removal for Gatlinburg homes quickly upon our arrival. Using minimal power from available sources or our generator brought to the worksite, we can remove standing water down to under two inches for more concentrated water extraction from other tools like our wet vacuums.
Why is the electric submersible pump so popular for extraction?
- Versatility and mobility
- Consistent and continual draw of standing water
- Quiet operation
- Does not require ventilation to run
- Long discharge lines
Extraction is something that you hope never to need, but our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with efficient and powerful tools like our electric submersible pump. Give us a call anytime at (865) 429-8885.
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Commercial Water Cleanup In Sevierville
When your business needs disaster cleanup, call (865) 429-8885.
Performing Commercial Water Cleanup for a Sevierville Lobby
A fountain can be a beautiful installation for any commercial space. Everything from the design to its installation must be implemented carefully to ensure its success as a feature in your space. Many businesses may maintain their fountains with swimming-pool grade chemical treatments, which can damage finishes and increase maintenance needs over time. The damage from improper maintenance protocols can potentially damage tiles, grout, or the water supply of the fountain itself, which can damage your business.
If you have a fountain or other water-related installation on your property that needs commercial water cleanup in Sevierville, a SERVPRO team is really to come to you within as little as four hours after your initial contact. These mitigation professionals are certified to mitigate water damage per The Institute of Inspection Cleanup and Restoration Certification Standards so that you can enjoy a damage-free facility once more. SERVPRO can also help you find licensed professionals who can provide counsel on maintaining your fixtures to prevent property loss.
Maintaining a Decorative Fountain
There are several factors to consider when maintaining a decorative fountain in commercial space, including:
• Water levels. Without adequate water depths, lights can overheat, nozzles can malfunction, and the pump may overheat in shallow water.
• Pumping systems. The pump is one of the essential components of any fountain installation. Keep intake screens clean, and water levels adequate to minimize maintenance needs for the pump.
• Skimmers and intake screens. These systems collect large debris for removal. Dirty screens can block water flow to the pump and cause potentially irreparable damage.
• Filtration systems. Good water quality is essential for successful and inexpensive maintenance routines and minimizes contaminants like algae.
Drying the Front of House After Disaster
Saturated furnishings, upholstery, and structural materials are wiped down with EPA-registered cleaners. In cases where the damage is contained to a small area, a polyethylene drying chamber may be constructed to improve the effectiveness of air movers and dehumidifiers. If nearby electronics, like POS systems or tablets at tables, are affected, technicians can refer these to a licensed electronics restorer for evaluation and cleanup.
SERVPRO of Sevier, Jefferson & Cocke Counties brings local businesses cleanup service that is Faster to Any Size Disaster. When your business needs disaster cleanup, call (865) 429-8885.
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What are Phenolics and How are They Used for Flood Damage Restoration in Sevierville?
Did you know floodwaters contain harmful bacteria? We have the protective gear and equipment to safely restore you home.
Flood Damage Restoration in Sevierville Often Requires the Use Of Phenolics
After a brutal rainstorm in Sevierville, you could find your roof leaking or water entering your home from one of your lower door seals. During both of these situations, the moisture coming into your house can cause extensive flood damage. Any time H2O from the outside enters your structure; there is always a chance that it could be contaminated.
As a part of flood damage restoration in Sevierville, our SERVPRO technicians take measures to prevent harmful bacteria, parasites, and fungi from entering your home and contaminating your contents and building materials. When materials in your structure get wet, the water could have brought in harmful microorganisms or fungal spores with it. Mold spores naturally exist in the outdoors, but when they get inside your house, they can start to grow and form structures called hyphae.
Whenever dealing with moisture-related issues caused by floodwater coming in from the outside, our SERVPRO team uses specialized products to disinfect potentially contaminated items. Among the many types of disinfectants available, only some can kill a broad spectrum of bacteria and viruses that could enter after a rainstorm. Chemicals that use phenolics as their main ingredient can be useful to eliminate several different kinds of bacteria, viruses, and fungi.
In the past, phenol disinfectants, derived from cool tar, gave off an unpleasant aroma. Nowadays, phenolics are made synthetically with improved odor-counteracting properties. Phenolics best function at a pH level between six and seven. Phenolics are not compatible with nonionic or cationic detergents; they need mixing with anionic detergents or soap.
A well-formulated phenolic compound can work well when fighting against mold and the spores it generates. A chemical product our SERVPRO team commonly uses to prevent mold from forming when moisture comes into your structure from the outside is Sporicidin. This product can be applied to the affected surfaces in your house by using a pump sprayer.
If you ever notice that your building materials and contents got wet after a thunderstorm, call SERVPRO of Sevier, Jefferson, and Cocke Counties at (865) 429-8885 24/7. We're Faster To Any Size Disaster.
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