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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why is Fast Action So Important in Mold Remediation?

5/17/2022 (Permalink)

Mold on wall Mold spreads quickly when the conditions are right. Contact SERVPRO to investigate the cause and remediate the damage in your home.

Gatlinburg Homeowners Need Mold Remediation in A Hurry

People living in Gatlinburg know that some things you should not leave “until later.” For example, if you have a broken pane of glass in your home or notice an appliance has a severely frayed wire, it is better to deal with it immediately.

If you need mold remediation in Gatlinburg, you should not wait. Every day counts when it comes to stemming mold growth.

Why Is It Essential To Act Fast If I Spot Mold?

If you do not take swift action, mold can easily:

  • Spread further throughout the affected area
  • Cause damage to drywall, wood, and fabric
  • Grow on furniture, cushions, and upholstery
  • Damage valuable papers and documents
  • Release spores that circulate to other parts of your home and start new colonies

Mold spores move fast and can quickly become airborne, spreading throughout your home.

When Is SERVPRO Available?

We are constantly available, 24/7. Being on-call, round the clock means we are Faster To Any Size Disaster - including fungal growth. When you need mold remediation in a hurry, you can rely on us to come to your aid.

We put all our technicians through a thorough fifteen-day training program, and our teams adhere to the latest industry guidelines for remediation. You can be sure our team has the know-how to deal with mold swiftly and effectively.

How Does SERVPRO Prevent Mold From Spreading?

One of the key reasons for taking fast action is to prevent the mold from spreading. Our technicians do this by:

  • Using plastic sheeting and tape to set up containment around the affected area
  • Adding a decontamination area for our team if needed
  • Employing air scrubbers and HEPA vacuums to pull mold from the air
  • Using negative air machines to catch mold spores and vent them outside your property
  • Drying the affected room and monitoring drying progress 

Mold loves moisture, so reducing moisture is essential to mold-fighting efforts.

Mold is naturally occurring, and it is impossible to eliminate it completely. However, by acting fast and taking steps to prevent a recurrence, we can reduce the risk of mold regrowth in your home.

For swift mold remediation, call SERVPRO of Sevier, Jefferson, & Cocke Counties at (865) 429-8885.

Can You Handle Flood Damage Remediation In Your Sevierville Home?

5/4/2022 (Permalink)

a flooded bathroom with things floating everywhere Regardless of the room that the flooding affects, team SERVPRO has the technicians and equipment to help. Contact us 24/7 for effective water removal.

Is Your Sevierville Home a Total Loss After Flooding?

Many steps are relevant to recovering a flooded Sevierville home. Many homeowners instantly assume that widespread flooding in the main levels of their properties is indicative of a total loss. In truth, there are many approaches our qualified professional restorers can take that can work to reduce the severity of this situation with our arrival.

Despite what many property owners might initially believe, flood damage to Sevierville residences does not mean irreparable conditions. Our SERVPRO team has an entire division of storm relief professionals and water restorers that can address both the structural concerns following a flood loss as well as the extraction and drying that a property needs. It is important to note that in widespread flooding scenarios, it is unlikely that your home can go without requiring any reconstruction or repair.

Every loss situation that our team addresses often involves multiple divisions of our entire roster, much like water restoration technicians are often necessary to address extinguishing methods in a fire recovery project. With storm and flood losses, our SERVPRO team must mitigate the acute effects by employing emergency construction solutions, including roof tarping, board-ups, and tree removal. The sooner that these vulnerabilities to your house’s exterior can get addressed, the more efficiently we can stop water penetration that can add to the destruction of your property.

While our licensed contractors must address controlled demolition, including carpet and flooring removal in saturated zones, this process hinges on our powerful extraction and drying equipment. We have portable pumps and engine-driven units that can continually remove standing water until the situation is manageable to our rapid drying solutions ready for deployment. We can monitor our progress with moisture content readers, and work to protect the framing, supports, and joists of your home when possible. Drywall and other materials must often get reinstalled after the mitigation phase completes.

We strive to provide every customer hope in an overwhelming and stressful time. With our experience and industry-leading equipment, our SERVPRO of Sevier, Jefferson & Cocke Counties can help to make many flood losses “Like it never even happened.” Give us a call anytime that you need us at (865) 429-8885.

What Everyone Ought to Know About Fire Damage in Gatlinburg

4/29/2022 (Permalink)

a fire damaged hallway with soot covering the walls After a fire affects your home, team SERVPRO can offer many solutions. Contact us for effective services to handle your fire damage situation.

Determining the Future of Contents with Varying Degrees of Fire and Smoke Damage in Your Gatlinburg Home

During a fire, your Gatlinburg home's structure takes a serious beating. The things inside, your house's contents and your family's personal belongings, also become adversely affected by smoke and the heat from the flames. We have a crew that addresses your rebuilding needs, but we also want to help reduce your family's restoration costs further by restoring as many personal belongings and household items as we can.

We use different methods to clean soiled items for our customers in Gatlinburg when soot and fire damage affects their possessions. Before we can do this, we need to sort through everything and place things into groups. We categorize your belongings according to type of material and the damage sustained. 

We place items that need only a wipe-down with a dry sponge or other basic cleaning method into one group. These might need dry sponging, or a gentle cleansing and rinse. This often works well for fine china and similar items. Books often require vacuuming in place. Carpets and rugs need soot-cutting cleaning agents for adequate restoration.

Our building department can help restore much of your family's electronic equipment. They check for damage caused by smoke, soot deposits, heat, and firefighters' water. They recommend you do not turn any items on before they examine them. Doing so can cause shorts in the wiring or circuit boards and ruin the item permanently.

Any items that require care at our facility go into boxes to protect them from breakage during transportation and storage. We attach a detailed inventory sheet to each box and this follows the corresponding items throughout the process, until we return it to you.

When we come across belongings that became so damaged by the fire that we cannot restore them, we compile another list of these items to help you with replacing them. This list can also help you when placing a claim with your insurance agency.

SERVPRO of Sevier, Jefferson & Cocke Counties handles emergencies involving fire and smoke damage near Pigeon Forge, Jefferson City, and Newport. For a highly skilled team with knowledge of the most effective restoration methods, call (865) 429-8885.

Water Removal from Flooring in Sevierville Businesses?

4/24/2022 (Permalink)

a person pulling up waterlogged carpet from the ground When the carpets at your business location have water damage, quick action is required. Contact SERVPRO 24/7 for effective water removal.

Water Damage Affects Flooring Types Differently in Sevierville Structures

Flooring is one of the most heavily damaged construction elements of any structure during a water damage event. As challenging as restoration can seem, focus on the flooring is critical to prevent unnecessary tear-out and reconstruction of typical floor types like:

  • Carpeting
  • Hardwood
  • Non-Porous

Carpeted Floors

Carpeting is a standard installation that ultimately requires water removal in Sevierville businesses after damage events. As a highly absorbent material with equally sensitive padding underneath, carpets quickly become overwhelmed by water damage.

How Is Water Removed?

Carpet water removal is a critical process that involves several tools and strategies. The actions are mostly completed with carpet wands attached to wet vacuums or extraction units. These powerful attachments pull moisture from carpeting and the padding connected.

Wood and Engineered Wood

Between hardwood and engineered wood floors, there are several types of plank tongue-and-groove installed in the area's stores, offices, and restaurants.

How is Water Removed?

Trapped water in wood flooring must be removed as fast as possible to prevent deterioration of the planks. Drying mats use capillary suction to pull moisture to the surface of these flooring materials for extraction and removal.

Non-Porous Surfaces

Non-porous describes materials like concrete, tile, and other non-permeable materials used for flooring in industrial settings. It is unlikely for water to absorb into these elements, even after prolonged exposures.

How is Water Removed?

To remove water from this surface type, most of the effort is concentrated on pooling water sitting on top of the materials. Because moisture is unlikely to absorb, the bulk of the impact is in standing water and residues. Vacuums and squeegee wands work to eliminate water on these surfaces. 

There are multiple types of flooring used throughout commercial properties in the counties we serve. Understanding how to help these structures after water damage means addressing the direct impact of absorbing or standing water on these specific elements. Our SERVPRO of Sevier, Jefferson & Cocke Counties team is ready to help however you need at (865) 429-8885.

We Discuss Our Odor Removal Tools For Your Fire-Damaged Sevierville Home

4/19/2022 (Permalink)

fire damaged kitchen We have to tools and training to restore your fire damaged home.

Odor Removal Tools Preferred For Fire-Damaged Sevierville Homes

Fire loss incidents in Sevierville homes come with a range of potential effects, and widespread odors can be one of them. Deodorization is one of the many restoration services our SERVPRO team can offer your fire-damaged property, and we have multiple powerful tools and advanced devices to do it. Which machines get used depends on the type of materials affected and the available space within this damaged region of your house.

Our team must help overcome several effects of fire damage in Sevierville homes beginning as soon as we arrive; deodorization can be a threat that makes comfortable living difficult. Even with minor flare-ups that do not require your family to relocate, you cannot expect to move on from the traumatic fire loss incident without addressing the lingering effects. Our professionals use many standard units to address foul and noxious odors in your home after a fire:

  • Hydroxyl Generators:These units can affect a broad area of your home, making them ideal for open spaces. Through the use of UV radiation reacting with water vapor, these units can both clean and deodorize environments where they get placed.
  • Thermal Foggers:These are portable units that can move with the technician to address specific problem areas of the house. A cleaning solution gets vaporized and turned into a dense fog that can neutralize odor molecules on contact through thermal power.
  • Ozone Generators:While we also have larger chambers in our SERVPRO facility, these smaller units can address odors by producing ozone that bonds with odor compounds and eliminates them. This process is hazardous to humans and pets, so our team carefully regulates the use of this machine.

These deodorizers can help address embedded odors within materials, textiles, clothing, and other areas of your house. Even where these smoke effects have permeated walls and other surfaces, our capable devices can help. Trust our SERVPRO of Sevier, Jefferson & Cocke Counties team whenever you contend with fire losses to help. Give us a call anytime at (865) 429-8885.

Our Team Has the Equipment and Skills To Satisfy Our Sevierville Home Owners

4/12/2022 (Permalink)

SERVPRO restoration equipment stacked in storage facility Our team has state of the art cleaning supplies ready to safely restore your home after any size disaster. Call us right away we are ready 24/7.

Essential Resources for Effective Water Cleanup from Your Sevierville Home

Water spills happen quickly for many reasons, including malfunctions affecting supply lines or mistakes from the people staying in a home. Whatever the cause or intensity, there is a need to conduct a thorough cleaning exercise. For minor spills, you can easily handle them using mops, buckets, and towels. For more severe incidents, you need better resources. At SERVPRO, we offer professional water cleanup, saving you the hassle of looking for the help you need.

A Variety of Extraction Equipment

An essential part of a water cleanup exercise in Sevierville is removing the spilled water, unfortunately spreading readily. Various challenges necessitate the use of different extraction equipment. For example, floor materials such as carpets readily absorb water, unlike wood or tiles, where most of them remain on the surface. The water might also reach into concealed areas such as wall cavities. All these variations mean that one extraction tool is not sufficient. Our SERVPRO crews have a wide range of water removal equipment, including:

  • Weighted Extraction Tools
  • Squeegee and Carpet Wands
  • Drying Mats
  • Inject-dry Systems
  • Submersible pumps

Cleaning Products and Application Equipment

A water loss creates different problems, including stains from running dyes, soiling of surfaces, and microbial growth. Thorough cleaning of loss sites is therefore essential to restore preloss conditions. Our SERVPRO teams use various cleaning products in our green trucks, including detergents, antimicrobial agents, bleaches, and disinfectants. We also have different application equipment, including electric sprayers, power washers, and upholstery cleaning machines to handle water cleanup.

Drying Equipment

Residue moisture is a great enemy of many materials because it causes different forms of deterioration, including mold development, rust, and stains. Removing such moisture requires equipment to increase air movement and temperature, among other factors that help aid drying. Our SERVPRO technicians have access to various air movers, heating equipment, and dehumidifiers, which extract moisture from the air.

With the right resources, managing water loss is more manageable. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to assist. We have the right resources to make it “Like it never even happened.”

How Water Restoration Companies Work in Sevierville Properties

4/5/2022 (Permalink)

SERVPRO restoration equipment being used in water damaged room Water restoration starts with understanding the problems caused by the high moisture levels, contaminants, and soils introduced in the house.

SERVPRO Takes a Comprehensive Approach When Restoring Water Damage in Sevierville

Storms leave Sevierville homes inundated with water when they cause roof leaks or groundwater rises several inches entering the house through doors and other openings. Hiring water restoration companies helps ease the work involved in remediating the damages.

Water restoration companies offer Sevierville homeowners a unique advantage by using procedural approaches when handling damages. SERVPRO is highly committed to ensuring the delivery of quality outcomes.

Other benefits include access to:

  • Advanced equipment
  • Highly skilled staff
  • Dependable customer service

Water restoration starts with understanding the problems caused by the high moisture levels, contaminants, and soils introduced in the house. Each incident differs in terms of the general intensity or the level of specific problems such as soiling. Once the incident is understood, it is easier to prioritize or dedicate more resources.

Steps during professional restoration:

  • Inspection and assessment
  • Water removal
  • Cleaning and sanitizing
  • Drying and dehumidification

Our SERVPRO crews perform both inspection and assessment of the damaged property. Although the two terms may mean the same thing, there is a slight difference. During an inspection, our crews identify what might be damaged before assessing the level of deterioration to determine whether items or materials are salvageable or not.

Speeding Up Restoration

Prioritizing water removal is essential since it is the first step in controlling moisture inside the house. Our SERVPRO technicians use powerful pumps to facilitate quick extraction.

Once soggy materials and standing water are addressed, the property needs a thorough cleaning process to remove any soils. Soiling is most heavy when groundwater is involved. It can also arise from running dyes, resins, or other discharges released from the deterioration of materials. Our crews use different cleaning agents like detergents, antimicrobial products, and advanced equipment to facilitate the cleaning and sanitization of affected areas.

SERVPRO of Sevier, Jefferson & Cocke Counties is one of the reliable water restoration companies that can help you combat the effects of a storm "Like it never even happened." You can reach us at (865) 429-8885.

What Does Water Damage Repair in Gatlinburg Involve?

3/4/2022 (Permalink)

SERVPRO logo Water damage repair services by SERVPRO are second to none. Call now for fast and immediate service for your home.

In Gatlinburg, It Involves Cleaning, Fixing, or Replacing Impacted Surfaces and Materials.

When Gatlinburg homes are flooded, they generally suffer extensive damage that requires professional remediation to ameliorate. These restoration efforts involve everything from thorough cleaning to repairs or replacement of irreparable structural elements. If and when this work is completed, homes are returned to their pre-flood condition.

SERVPRO performs a wide array of water damage repair services in Gatlinburg to help residents recover from disastrous flooding events. Our emergency water damage repair efforts include, among other things, sewage cleanup, basement flooding remediation, the mending of ceiling leaks, and the repair of burst pipes. Some other ways our technicians work to restore flood-damaged residences are:

  • Cleaning, repairing, or replacing flood-fouled carpets, wooden flooring, and subflooring to prevent further structural deterioration
  • Sanitizing, fixing, or refinishing baseboards, walls, framing, ceilings, and insulation in order to eliminate harmful microbes and preserve a home’s aesthetics
  • Restoring or replacing HVAC ductwork to prevent the spread of harmful bacteria and fungal spores
  • Ensuring that electrical outlets, fixtures, and other elements of the electrical system are in good working order
  • Reconstructing thoroughly destroyed sections of homes impacted by flooding
  • Deodorizing all of a residence’s interiors and surfaces with commercial-grade deodorants to ensure its continued livability

Once SERVPRO has completed these measures, residences have often been returned to their original state. Thus treated homes no longer suffer the destructive effects of flood-related microbes that can cause structural deterioration and health effects.

So, with all of this in mind, rest assured in knowing that your neighbors at SERVPRO of Sevier, Jefferson & Cocke Counties can meet all of your water damage repair needs. If you ever need our help, don’t hesitate to contact us at (865) 429-8885 for assistance.

How Can I Facilitate Fire Damage Restoration Efforts at My Sevierville Business?

2/26/2022 (Permalink)

SERVPRO state of the art sign SERVPRO commercial damage restoration technicians use state of the art equipment for every disaster. No matter the size we have it handled.

Doing and Not Doing Certain Things Should Promote Your Sevierville Business’ Recovery.

As a Sevierville business owner, you are dedicated to protecting your commercial enterprise. So, if a fire ever impacts it, you are likely going to want to act fast to resolve the situation. While this mindset can be beneficial, knowing what measures can effectively mitigate your problems and which ones might do further damage is important.

Sevierville fire damage restoration firms like SERVPRO know how best to limit your damages after a fire-related event. Our highly-trained and experienced fire restoration technicians would like to pass on some of this valuable knowledge to local businesspeople. The following are some of the ways they suggest you can mitigate fire and smoke damage at your local business establishment until help arrives:

  • Keep the electricity off and do not use any electrical appliances until they have been professionally inspected and cleaned since they may be coated with conductive, fire-related residues
  • Refrain from moving around too much in your business and keep your hands clean, so soot particles aren’t spread further around your facilities, and other contents aren’t contaminated by them
  • Replace the furnace filter and cover air registers with cheesecloth if your HVAC system was on during the fire
  • Cover chrome-plated fixtures in bathrooms and kitchens with a layer of lubricant to prevent rusting and other deterioration
  • Do not try to clean upholstered furniture or carpets impacted by smoke damage yourself; cover them with colorfast towels to limit additional damage
  • Refrain from sending fire-impacted clothing to cleaners inexperienced in properly handling them; otherwise, it could be permanently damaged 

As you can imagine, business owners’ initial fire and smoke remediation efforts often make the fire damage restoration process much easier in the long run. Also, enlisting the aid of the right remediator makes a big difference. So, whenever you need fire cleanup and restoration services, call your helpful neighbors at SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

How Does SERVPRO Eliminate Flood Damage Odors from Sevierville Homes?

2/17/2022 (Permalink)

SERVPRO storm damage sign Storm damage restoration is no DIY project. SERVPRO uses the latest technology and equipment for every disaster. We are here to help.

We Employ a Variety of Time-Tested Methods to Neutralize Them in Sevierville.

One of the unpleasant, lingering effects of flood damage in Sevierville homes is the foul odors it leaves behind. These smells are caused by all of the debris, chemicals, and harmful microbes carried by this polluted storm water. Fortunately, services like SERVPRO can usually neutralize them effectively and return your residence to its pre-flood state.

SERVPRO, using its time-tested methods, has successfully eliminated unwanted flood damage odors from Sevierville homes on countless occasions. At the same time, our skilled experts have also performed water removal services, bio-hazard remediation like sewage cleanup, and water damage repairs. Regardless of the work we are doing, our methods are what get it done right. When it comes to odor remediation, some of our tried and true procedures are as follows:

  • Employing high-velocity box fans before and after intensive deodorization efforts start to ventilate structures and make them safe for occupants quickly
  • Using cutting-edge air scrubbers to remove odorous smoke particles and chemicals from interior air
  • Spraying disinfectants directly on smelly, flood-impacted areas and items that are unlikely to suffer discoloration
  • Dry fogging areas and materials that have experienced smoke damage, allowing vaporized deodorants to bond with and neutralize odor particles
  • Wet fogging with ultra-low volume (ULV) foggers so that the small deodorizing particles it produces can infiltrate the tight places where foul smells linger
  • Injecting odor neutralizers into carpets and upholstery using a pump and needle device 

Using these various techniques, our professionals can usually eradicate all the unpleasant, flood-related smells from your residence.

With all of that said, whenever you need any flood damage remediation, remember your helpful friends at SERVPRO of Sevier, Jefferson & Cocke Counties. We are always around and ready to help you with all of your cleanup and repair needs. Call us anytime at (865) 429-8885 for assistance.

Cleaning the Structure of a Gatlinburg Home After a Fire

2/4/2022 (Permalink)

Soot on wall Explore your options with SERVPRO of Sevier, Jefferson & Cocke Counties.

Multiple Considerations Make Post-fire Cleaning in Gatlinburg More Thorough and Effective

Every fire restoration project involves hundreds of cleaning decisions by our experienced professionals. After these damaging events, cleaning up the structure can apply multiple practices simultaneously, much of which gets determined by a thorough scope of the affected area and a catalog of the damage a home experiences. 

Understanding the Scope of the Damage

When fire restoration in Gatlinburg homes begins, it starts with a complete evaluation of what areas in the house have become compromised by post-fire effects. Even with a speedy extinguishment, there are lingering concerns within a damaged home that require intricate cleaning and recovery. We can also inspect contents item by item to determine if on-site cleaning or pack-out processes are necessary to restore these belongings.

Choosing the Best Cleaning Method

With dozens of products and cleaning methods for soot and smoke residues, there is no one-size-fits-all solution. Choices are made based on factors like the underlying material, thickness of the residue, and soil composition.

Categorizing Damaged Materials 

It is important to designate the type of materials and damage to ensure the appropriate products and equipment are used for restoration and repairs. Some of the categorizing criteria include:

  • Washable – This determines whether a surface can physically endure being cleaned, namely with wet cleaning products and solutions. 

  • Porosity – This is a measure of the pores that can trap dirt, debris, smoke particles, and other fire damage effects in an exposed structural material. The higher the porosity, the greater the possibility of more complicated cleaning measures.
  • Soil Composition – The type of smoke residue also impacts the needed cleaning approach. For example, oil-based soils require measures like dry solvents to resolve.


Fires can be among the more destructive and damaging situations for area homes, making it vital for experienced professionals like our SERVPRO of Sevier, Jefferson, & Cocke Counties team to respond fast to help. We are ready 24/7 to mitigate losses when you call (865) 429-8885.

How Does Production Get Underway in Fire-Damaged Sevierville Homes?

1/27/2022 (Permalink)

mold on wall Don’t be a victim of mold infestation, SERVPRO of Sevier, Jefferson & Cocke Counties is only a call away.

Producing Positive Fire Damage Restoration Results in Sevierville Homes Comes From Trusted Approaches

Fires are heavily destructive for area homes, so swift action is needed when these disasters strike. The greatest possible production during the restoration process happens following initial services designed to shorten recovery times.

Job Scoping and Customer Check-In

It is important to begin job scoping and evaluation when fire damage restoration for Sevierville homes begins. This process also involves checking in with the customer every day to discuss restoration objectives. And the progress of recovery to that point. A thorough inspection of the property helps to determine aspects like:

  • Damaged structure
  • Ruined contents
  • Affected areas
  • Needed mitigation
  • Safety hazards

Staging Areas Increase Cleaning Turnaround

One of the unique approaches to fire restoration that our professionals implement when beginning recovery efforts is creating a staging area. This allows our professionals to bring the bulk of our equipment and products into the house and a safe and stable environment near the damaged area. The immediate availability of these items allows restoration to happen faster and reduces the potential for cross-contamination in other areas of the house.

Debris Removal and Other Emergency Services

Another focal point of efficient mitigation is reducing the severity and spread of harmful effects like malodors and carcinogenic particles. Shoveling out bulk materials left behind after combustion can noticeably reduce the presence of harsh smells and circulating soot particles in the environment. This also helps to better identify possible structural weaknesses once the debris has been eliminated.


Specific actions are necessary to encourage a faster turnaround on restoration and recovery after a fire. The experienced professionals of our SERVPRO of Sevier, Jefferson, & Cocke Counties team can begin these initial actions shortly after arrival. Give us a call when disaster strikes at (865) 429-8885.

Common Approaches for Water Extraction from Sevierville Homes

1/20/2022 (Permalink)

SERVPRO Equipment The technicians at SERVPRO of Sevier, Jefferson & Cocke Counties are the leading remediation specialists.

Effective Water Damage Removal in Sevierville Homes Helps Restoration Complete Faster

Water extraction is one of the first efforts of mitigation. With dozens of extraction units and water removal tools, we can quickly and confidently manage standing water threats in the house.

Draining Out Trapped Water 

Water damage restoration for Sevierville homes relies on quick strategies to manage substantial water threats, especially when moisture becomes trapped in materials. Weep holes and drilled points allow any trapped water or moisture caught in wall and ceiling assemblies to drain out for collection. This type of water removal aims to release the pressure and stop direct standing water exposure. Equipment like our wet vacuum can help, especially when combined with attachments and extensions like:

  • Light wands
  • Weighted extraction
  • Carpet wands
  • Squeegee wands

When Are Submersible Pumps Helpful? 

When several inches of standing water exists, our team must utilize extraction devices designed to manage substantial loss scenarios quickly. Depending on the size of the unit, many of the most powerful rigs rely on portable power supplied by trailered generators. Self-priming trash pumps negate a need for additional electricity with spider boxes stretched in the residence and instead pull upwards of several hundred gallons of water per minute to the designated discharge point.

Clearing Lingering Surface Water 

Conventional methods are still considered helpful in finishing the last obstacles of standing water. The process typically requires towels and mopping, which is one of the more rudimentary approaches to clearing pooling from porous flooring materials like hardwood. Once other mitigation has occurred, we can sop up water and ensure the appropriate and most advanced equipment is ready to help.


There are multiple approaches necessary to manage and eliminate surface water concerns. Each possible water removal method is suited to unique circumstances present after ceiling leaks, appliance malfunctions, and other threatening emergencies. Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with cleanup when you need it most by calling (865) 429-8885.

SERVPRO’s Fast Service and Highly Trained Team Makes It One of the Premier Mold Removal Companies in Sevierville

1/7/2022 (Permalink)

mold on wall When mold appears in your home you need the help of SERVPRO. Mold remediation services by us are second to none.

Hiring mold removal companies like SERVPRO can save your Sevierville home from long-term damage 

Mold damage, if ignored, can spread quickly, causing extensive damage to your property. Seeking the help of mold removal companies like SERVPRO of Sevierville can prevent the situation from getting out of control. Our IICRC certified technicians can help carry out mold inspections, remediations, and removal safely and efficiently.  

SERVPRO is one of Sevierville's mold removal companies following IICRC S520 mold remediation guidelines. As mold can cause health effects, we prioritize minimizing the spread of the airborne spores to undamaged areas of the structure. We accomplish this by using industry-leading technologies to establish effective containment zones. 

Do contents in your Sevierville home always need to be disposed of during mold remediation?

It is a common myth among homeowners that mold-damaged contents must always be disposed of. In reality, the SERVPRO mold specialists determine the restorability of the ranges depending on several factors, including-

  • The extent of the damage and mold infestation
  • The nature and composition of the material
  • The cost of restoration 

If the surface of a piece of content is porous and has incurred extensive damage, it is often discarded. Furthermore, if the restoration cost of the content outweighs the remediation cost, SERVPRO techs prefer tossing it. 

What happens to the unrestorable content during the mold restoration? 

The SERVPRO techs inventory, photo-document, and remove the unrestorable content following the Indoor Environment Professional's protocol. Our technicians do not dispose of any material without express written permission from the customer or other materially interested parties. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 with any questions regarding mold remediation. 

Get Fast and Reliable Fire Damage Restoration of Your Gatlinburg Office with SERVPRO

12/29/2021 (Permalink)

SERVPRO fire sign Commercial fire damage restoration for you property is a job for SERVPRO. We have the manpower and equipment for every size disaster.

SERVPRO can handle any size fire damage restoration in Gatlinburg commercial spaces  

Having to deal with a fire incident at your place of business can be stressful. Professionals like SERVPRO can help you in such a situation by offering a fast and reliable fire damage restoration of your Gatlinburg office. Our IICRC certified techs work hard to get your fire-damaged property restored “Like it never even happened.”  

SERVPRO techs, with their extensive experience and a scientific approach, can handle any size commercial fire damage restoration job in Gatlinburg. Over the years, we have developed smoke and soot cleaning strategies that are safe, effective, and reliable. SERVPRO techs understand the chemistry of the various surfaces affected by a fire and use cleaning methods accordingly. 

Can SERVPRO clean the smoke damage to the acoustic ceilings in Gatlinburg offices?

SERVPRO has developed a special process for cleaning the acoustical ceilings in your fire-damaged Gatlinburg office. The method, called peroxide active cleaning, preserves the sound-deadening quality of the acoustic tiles and restores their appearance. Techs also use the technique on other ceiling materials like blown ceilings.  

The active peroxide cleaning involves using a stabilized hydrogen peroxide cleaning solution that oxidizes the smoke and soot residue. Once the residue and surface bonds are loosened, techs can wipe it off without affecting the surface underneath.  

What precautions do SERVPRO techs take during active peroxide cleaning?   

As the cleaning solution used in this method contains a strong oxidizing agent, techs proceed with caution if-

  • Water-based solutions can damage the surfaces.
  • Natural materials such as wood, cotton, or paper are involved. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; we are available round the clock.

Can SERVPRO Help Sevierville Property Owners After Water Incident Due to Frozen Pipes and Ice Damming?

12/24/2021 (Permalink)

SERVPRO logo SERVPRO water damage restoration specialists have the understanding for every type of scenario of water damage you may have.

Need help to deal with frozen pipes and ice damming in Sevierville? Call SERVPRO

Frozen pipes and ice damming are not uncommon in Sevierville homes during the winter months. Despite the precautions taken, such incidents happen and can lead to water damage. Hiring professionals like SERVPRO can help you prevent the extent of the damage by providing emergency restoration services.  

SERVPRO techs advise homeowners to identify frozen pipes and ice damming in their Sevierville home before they can cause any significant damage. As the water in the pipes freezes, it expands, putting pressure on the pipe walls, which might lead to bursting. 

How can you tell if there is a risk of burst pipes in your Sevierville home? 

It is important to catch the problem of frozen pipes early to prevent any significant water damage to your Sevierville property. Following are a few signs that indicate that your pipes might be frozen and require attention-

  • If water is not coming from your fixtures or faucets, it is an obvious sign of a frozen pipe.
  • If you have uninsulated pipes that accumulated frost on their surface, they might be frozen.
  • If you have frozen drain pipes, it might cause backup and a foul smell 

If you suspect that you have a frozen pipe, make sure to turn off the main water supply valve before doing anything. The next step is to contact a water restoration company like SERVPRO. Our technicians can reach you within minutes to assess the situation and help you deal with the aftermath. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; our experts are available 24/7 to help you.

How to Deal With Storm Flood Damage in Gatlinburg

12/6/2021 (Permalink)

a flooded living room with a family standing in the water Flooding and associated storm damage can quickly overwhelm your home. Team SERVPRO is standing by 24/7 to assist with the remediation process.

Homeowners Should Hire a Reputable Restorer Like SERVPRO to Handle Storm Flood Damage in Gatlinburg

The forces associated with a storm and flood waters can ruin your home's interior contents and finish materials. They can also harm electrical equipment, appliances, and other personal belongings. You need to seek restoration services from a firm that can handle storm flood damage of any size or scope. SERVPRO is equipped with advanced tools and equipment to help you reclaim your property.

All our customers and their properties are valuable to us. We put a property’s safety and offer high-quality storm flood damage repair services in Gatlinburg. We also have a fast response time that helps minimize the chances of further destruction to property. Some of the types of flood damage that occur in buildings include:

  • Cosmetic damage – Flood water can ruin carpeting, walls, and furniture.
  • Structural damage – If the water soaks into floor joists and studs, it weakens the structure of a house.
  • Electrical damage – If flood water reaches the outlets in your home, it can lead to a power outage, ruin the wiring or short out outlets.
  • Mold infestation – Mold can develop within 24 to 72 hours after flood waters enter your home.

The flood damage repair process we follow varies significantly based on its severity and the affected structures. We can advise you what we need to do to repair your home after the assessment. Our SERVPRO technicians inspect all structures and contents of a home to determine what requires restoration. We can remove the unsalvageable structures and contents and dispose of them properly.

Our technicians also use EPA-registered broad-spectrum disinfectants when cleaning flood-damaged homes. We mix the products in the dilution ratios that the label has recommended and the application methods specified. When applying the products, our SERVPRO technicians use methods and quantities that allow the solution to physically contact all the contaminated surfaces and materials. We also allow enough dwell time for the solutions to be effective.

Our SERVPRO water restoration technicians (WRT) also take steps to dry a home thoroughly. We can use high-volume air movers and dehumidifiers to dry affected areas.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for help when you need restoration after flood damage. We are available 24/7.

Where to Get Help With Fire Damage Restoration in Gatlinburg

11/26/2021 (Permalink)

fire bursting through the windows of a house on fire Regardless of which room the fire affected, team SERVPRO can help. Contact our experienced technicians for your fire damage remediation needs.

SERVPRO Offers Effective Fire Damage Restoration in Gatlinburg

Recovering from fire damage is a long process, but fire restoration has the highest opportunity for success if it happens within a short time. The smoke and soot from a fire can create discoloration in porous surfaces, and within hours, they can become deeper stains, which are more difficult to eliminate. Within the first few days after a fire, stains, and discoloration on appliances, walls, and household items begin to become apparent. At this point, furniture finish and flooring can get damaged enough to require restoration or replacement.

Time is of the essence when you attempt to save your home's items from permanent damage. Therefore, you need to begin the process of fire damage restoration in your Gatlinburg residence as soon as possible. SERVPRO can assist you in restoring your home within a short period. Our fire restoration process involves removing anything that fire and smoke damages and cleaning the affected structures and contents. If the fire damage is not severe. We can provide you with emergency cleaning services to make part of your home livable. This procedure also saves the adjuster the expense of placing you and your family in temporary accommodation. SERVPRO’s emergency cleaning procedure may include: 

  • Immediate cleaning of the areas you need to use while remaining in your home.
  • Deodorization if there are strong odors.
  • Laundry or dry-cleaning services.
  • Containment if only certain parts of the structure are ruined.

After containment, our SERVPRO team can remove the fire-damaged contents and structures like support beams, drywall, floors, and ceilings. We can then clean the smoke and soot residues from affected materials and surfaces. If your walls have wallpaper, we can determine which procedures to use based on the magnitude of the damage. If there is a lot of soot on the wallpaper, it is necessary to replace it.

Our SERVPRO technicians can use wet or dry-cleaning procedures depending on the kind of wallpaper and whether it can withstand a specific cleaning procedure or product. To dry clean the wallpaper, we can vacuum the affected areas using a HEPA filter. We can then use chemical sponges to remove any remaining residues.

If you need fire restoration services, contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We can make the fire damage seem, “Like it never even happened.”

Why Hire SERVPRO to Deal with Flood Damage in Sevierville?

11/21/2021 (Permalink)

a flooded living room with furniture floating around Flooding needs to be dealt with quickly and effectively. Contact team SERVPRO for the trained technicians and water removal equipment.

Professionals Have the Expertise and Equipment Required to Handle Flood Damage in Sevierville

No one can predict when flood damage can strike. However, when such an incident occurs, and it causes extensive damage in your home, timing is vital. The sooner you contact flood restoration professionals from an established company like SERVPRO, the better we can reduce damage, safeguard your possessions and repair your home.

We follow a multi-faceted approach when performing flood damage restoration in Sevierville homes. Our technicians can handle all aspects of flood restoration from the initial assessment to the complete repair of your residence. Throughout the restoration process, our customer is the priority. We can answer your questions and remain consistently available at every step. We also handle the affected structures and contents with care. SERVPRO’s flood restoration services might include the following activities based on the severity of the destruction:

  • Thermal inspections
  • Water extraction
  • Structural drying
  • Disinfection
  • Odor removal

One of the essential things that homeowners should understand concerning floodwater is that restorers classify it as Category 3 or black water. This water is potentially dangerous to your health and property because it contains disease-causing organisms, and possible chemical contaminants. If black water has contaminated carpets and other porous materials, it is necessary to replace them. After removing floodwater, our SERVPRO technicians can clean the affected surfaces using antimicrobial agents. These are the chemicals used against microbes to stop or limit their growth or prevent their development. Examples include mildew stats and fungi stats.

Floodwater might also get into wall cavities. To dry wall cavities, ventilation is essential. One of the things we can do to ventilate wall cavities is removing the baseboards and drilling holes between every stud. Our SERVPRO technicians can then force air through the holes into the wall cavities to enhance evaporation. If there is too much moisture, we can remove areas of drywall. We also perform dehumidification to decrease the chances of mold infestation.

It is essential to address flood damage quickly. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for assistance. We’re Faster To Any Size Disaster.

How Can Sevierville Commercial Property Owners Avoid Water Damage?

11/1/2021 (Permalink)

SERVPRO drying equipment on water damaged floor Water can become trapped and hide inside your wall. SERVPRO has tools to help locate hidden moisture.

SERVPRO is Ready to Restore Sevierville Buildings Needing Water Cleanup

In many cases, the water damage in a Sevierville commercial property had the potential for prevention. There are several proactive things that property owners can do to avoid damage from water.

SERVPRO recommends that Sevierville commercial property owners avoid water damage to their structures and contents. Inspections are one of the chief ways to catch minor issues before they become big expensive problems. A sample list of places to check in a business property would be: 

  • Interior ceilings and walls for signs of water
  • Around windows and doorways for visible signs of leaks
  • Attention to discolorations on floors, walls, and ceilings
  • Damp areas on the carpet in conference rooms or hallways 
  • Outside areas include roof damage, and the grade should direct water away from the building

While visual inspections are a great way to catch early warning signs of water damage issues, SERVPRO techs have equipment enabling them to "see" behind walls and under flooring to determine if moisture is present that should not be there. The various moisture detection devices enable the techs to target problem areas within a commercial property without opening portions of sheetrock.

When SERVPRO handles water damage restoration for a commercial property, the goal is to allow the property owner to get daily life back to normal, whether an office building or a multi-family structure. The techs try to leave furnishings in place during the service unless there is a danger of damage due to the moisture. For instance. we can place a conference table up on blocks or move desks to another area during extraction and drying and then move them back in so there are few disruptions for the employees getting back into their day-to-day operations.

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 supports local Sevierville commercial property owners with their professional water damage services available 24/7.

What Should Sevierville Homeowners with Flood Damage in a Basement Do First?

10/25/2021 (Permalink)

SERVPRO restoration equipment stacked at warehouse Equipped? Yes we are! SERVPRO is always ready to deploy, dry and restore your flood damaged home.

SERVPRO Technicians Have Extensive Training and Experience Handling Storm Damage Cleanup in Sevierville Properties

A recent statistic shows that 98% of basements will have a water damage incident during their service life. Water can enter a Sevierville basement in a large number of ways. The most commonly seen reason is poor drainage around the home, directing the water towards rather than away from the property. The speed at which the cleanup begins can have a direct bearing on the outcome for the homeowner. 

SERVPRO offers these tips to Sevierville homeowners with flood damage in their basement: 

  • Do not enter a flooded area if the power is on; SERVPRO technicians can shut off the power upon arrival if necessary
  • Determine the water source such as a broken sump pump, flash flooding, or burst pipe in the basement ceiling
  • If there are items in the flooded area that are vital, inform the crew chief from SERVPRO upon arrival, and they can have a team member locate and remove the article

Floodwater Removal 

A basement with a non-functioning or absent sump pump will need assistance to remove the water. There is nowhere for it to recede on a concrete substrate. SERVPRO technicians have all types of water extraction equipment specifically adapted for the quick removal of standing water. We have electrical pumps with a high “lift” rate to extract the water to awaiting tanks or exterior drains. While a crew removes the water, another team removes items from the basement for drying and disinfection outside the work area. For example, items stored in boxes commonly need to air out and reduce the potential for mold growth. 

Drying the Basement

Setting up consumer-grade fans in a basement can take a long time to dry the walls and floors. SERVPRO brings professional centrifugal air movers and dehumidification equipment to capture embedded moisture and dry the basement rapidly. 

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 restores homes with any size flood damage in the Sevierville area. 

Should Professional Fire Damage Restoration Be Done After a Grease Fire in a Gatlinburg Kitchen?

10/18/2021 (Permalink)

aftermath of kitchen fire; charred microwave, cabinets Kitchen fires usually involve grease and proteins, and are difficult to remove. SERVPRO is always on call to restore your home.

SERVPRO Technicians Can Handle Any Size Housefire Cleanup in Gatlinburg

A grease fire in a Gatlinburg kitchen can quickly wreak havoc, leaving behind a large amount of fire damage in its wake. SERVPRO has some tips for homeowners to help prevent this type of damage and what to do if it happens. 

One of the biggest mistakes made that leads to the need for fire damage restoration in Gatlinburg properties is when a homeowner attempts to extinguish a flaming pan on a stovetop with water. The water instantly turns into vapor upon contact with hot oil and spreads the fire around the kitchen, creating a high heat, fast-burning fire. Another mistake is throwing flour or sugar on an active fire, even a smoldering one, both of these foodstuffs are flammable and only add fuel to the ongoing fire. 

What to Do If a Grease Fire Happens

Attempting to take a flaming pan outside the home can spread the flames or cause burns to people or pets in the house. Instead, do the following: 

  • Turn off the stove at the main power supply if the stovetop is inaccessible 
  • Use a tight-fitting metal lid to deprive the flames of oxygen and extinguish the fire 
  • Use baking soda or salt to extinguish the fire
  • If using a fire extinguisher, use only a class B containing AFFF (Aqueous Film Forming Foam)

It is not unusual for SERVPRO techs to remove the cabinets and appliances during the fire restoration process. Smoke damage is a large part of this type of fire, and thick, foul protein residues are another frequently seen challenge. The technicians bring professional-grade cleaning agents to remove these substances without marring surfaces. 

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 serves the local Gatlinburg community through professional fire damage restoration services. 

Why is SERVPRO One of the Most Respected Mold Removal Companies in Sevierville?

10/7/2021 (Permalink)

Hand pulling back wallpaper to reveal mold Mold can reside anywhere in your home. SERVPRO is trained to locate the mold and remediate the damage.

SERVPRO’s Skill, Honesty, and Dedication to Sevierville Make it Highly Respected Here

When searching for a quality mold remediation service in Sevierville, you certainly want the most competent in the field. However, it is also essential to find one that is honest and cares about its neighbors and community. Fortunately, all these characteristics describe SERVPRO.

Not all mold removal companies in Sevierville are like SERVPRO. Many mold specialists are not as good at mold remediation, some are not trustworthy when it comes to their services, and others do not support or invest much in their local communities. These crucial factors ultimately impact the overall level of service you can expect to receive and the final results that are likely to be delivered. SERVPRO is not like a lot of other area companies because:

  • Company experts are highly trained and experienced in performing just about any mold-related work and routinely complete mold inspection jobs, attic mold removal, bathroom mold removal, basement mold remediation, and black mold damage repairs
  • We are widely known for our honesty and transparency when it comes to our evaluations of residential mold damage, what is needed to repair it, the length of time needed for remediation, and the overall cost of our services
  • Our owners and staff care about their community and often get involved in awareness organizations like Live-It, which helps elderly residents of Sevier County, local athletic teams, and various charitable fundraisers

In all these ways, SERVPRO has earned the respect of its workers, clients, and neighbors.

Considering this, if you are ever searching through mold removal companies, remember that your helpful neighbors at SERVPRO of Sevier, Jefferson & Cocke Counties are always here to assist you. Call us whenever you need us at (865) 429-8885.

How Do I Find Leaks at My Sevierville Home before I Need Major Water Damage Repair?

9/28/2021 (Permalink)

Bubbling and blistering tan paint on wall Did you know that bubbling and blistering paint can be a sign of a leak? SERVPRO is trained to locate the source of the water damage.

Locating Leaks and Avoiding Costly Water Damage Repair is Possible If You Are Vigilant

Sevierville residents, like everyone else, are always looking to avoid unnecessary expenses like costly water damage repair. While this is not always possible, if homeowners are vigilant and know what to look for, they can often spot the early telltale signs of insidious water leaks before they cause significant damage.

SERVPRO, a trusted water damage repair service in Sevierville, has extensive experience with locating leaks and would like to help you find and deal with yours cost-effectively. If you are concerned about potential water-related issues at your residence, getting a professional home inspection is your best option. However, there are things you can routinely look for that can increase your chances of locating sources of unwanted water before they cause too much damage.

These are a few things that likely indicate you have a water leak:

  • Strong, musty smells that persist even after extensive efforts to mask or eliminate them
  • Areas of mold or mildew on ceilings, walls, baseboards, and household contents
  • Bubbling or otherwise deteriorating wall coverings
  • Watermarked ceilings and other structural element discolorations

If you happen to miss these signs, rest assured that SERVPRO’s full line of emergency water damage services can likely remediate whatever water damage your home suffers. We have successfully performed everything from water removal services, like basement flooding cleanup, to water damage repairs of structural elements harmed by ceiling leaks.

So, always do your best to find problems before they metastasize but, if you are unable to, remember that your friends at SERVPRO of Sevier, Jefferson & Cocke Counties are always ready to help you. Call us anytime at (865) 429-8885 for assistance.

What Can Fire Damage Restoration Efforts Restore at Your Gatlinburg Home?

9/21/2021 (Permalink)

Smoke detector, with battery beside it, lying on top of stuffed monkey; both lying on fire debris Not all is lost after a fire. SERVPRO has the training, equipment, and cleaners to help restore family treasures.

Quality Fire Damage Restoration Can Restore Numerous Things and Save Your Home

After a devastating house fire, Gatlinburg homeowners often feel hopeless, but rest assured that all is usually not lost. A highly experienced fire damage restoration firm like SERVPRO can usually limit total losses, mitigate fire-related issues, and fully restore structural elements and prized possessions.

While fires can cause extensive damage to your residence and its contents, Gatlinburg fire damage restoration service SERVPRO can often quickly return your property to its pre-fire condition. Our skilled experts use a wide variety of high-tech tools and innovative techniques to restore fire-damaged homes. They use this arsenal of knowledge and equipment to complete house fire clean-up, smoke remediation efforts, and fire damage restoration work.

Some of the Specific Fire-Related Damage Our Crews are Capable of Remediating are:

  • Smoke-impacted interiors and household contents that are covered in smoke particles and filled with foul, fire-related odors
  • Fire-damaged surfaces around homes that are covered in various wet, greasy, dry, or baked-on residues
  • Scorched and charred structural elements that have been severely damaged
  • Prized personal possessions that have experienced fire and smoke damage
  • Various issues caused by firefighting efforts, including those caused by water and other fire extinguishing substances
  • Thoroughly destroyed rooms and areas of homes

So, as you can see, SERVPRO can clean up and repair most of the destructive effects of house fires.

Considering this, your neighborhood SERVPRO of Sevier, Jefferson & Cocke Counties is often your best option for high-quality fire damage remediation in our area. So, if the unexpected occurs and your home suffers a fire, be confident that we can help you recover. We are always equipped and ready to assist you at (865) 429-8885.

How Crucial is Cleanup in Restoring Flood Damage in Sevierville Properties?

9/8/2021 (Permalink)

dark storm clouds and lightning Floodwater can contain contaminants. SERVPRO knows how to safely remove the floodwater from your home.

SERVPRO Performs Water Clean Up to Restore Visual Appeal and Eliminate Hazards

Looking through your Sevierville home after a flood damage incident, you may not realize the complexity of the cleaning processes necessary to restore the property to its preloss state. Removing gallons of pooling water and any chunks of debris from damaged materials only does part of the job.

You have to deal with visible and invisible soils after flood damage in your Sevierville home. The visible soils include mud and silt from outside the structure, dyes, rust, and other residues generated when materials inside the property deteriorate. Invisible soils are mostly contaminants such as biohazards or chemicals. SERVPRO restoration teams rely on physical approaches and the use of chemical agents to clean all affected areas of a home, eliminating the effects of flooding, “Like it never even happened.”

Cleaning as part of flood restoration may involve processes like:

  • Biohazard remediation
  • Sewage cleanup
  • Rodent clean up services

The difficulty level for any cleaning task depends on the type of affected material and, in some cases, the type of soiling. Removing soils from most nonporous surfaces or contents is easier since it is possible to use aggressive methods. For example, pressure washing or the use of detergents strips away mud from tiled surfaces. Porous materials require a gentler approach.

Removing the cocktail of residues deposited by flooding requires various chemicals, including:

  • Antimicrobials to stop or limit the growth of microorganisms
  • Disinfectants to destroy harmful materials
  • Deodorizers to eliminate any unpleasant odors

SERVPRO of Sevier, Jefferson & Cocke Counties provides the necessary resources to clean property effectively after flood damage. Call us at (865) 429-8885. We’re Faster To Any Size Disaster.

Can Fire Damage Restoration Successfully Renovate A Gatlinburg Community Center To Pre-Loss State?

8/31/2021 (Permalink)

close-up of fireman holding fire hose; water coming out Water damage often follows fire damage. SERVPRO can handle your complete fire damage restoration needs.

SERVPRO Cleans Contents and Rebuilds Deteriorated Structural Areas during Fire Restoration

A single spark from any source, including a faulty battery charger, can lead to flames that destroy community centers extensively. Since decision-making may not be streamlined like in the case of a loss in a Gatlinburg commercial property, delays or bad decisions can threaten the chances of complete restoration.

Fire damage restoration in a Gatlinburg community center must address various types of contents and different sized rooms. Therefore, it requires a skillful approach and the right equipment to realize the desired results. SERVPRO provides well-equipped and highly trained teams to handle the processes. In addition, our crew chiefs are well versed in dealing with different parties, including insurance adjusters and different levels of management, to ensure the necessary restoration tasks are completed.

Fire restoration involves various processes, including:

Sorting out the mess left by a fire is crucial in renovating a community center. A sound plan is necessary to recover all salvageable materials for sections such as maintenance rooms where several small yet valuable items are stored haphazardly. If there is a fitness room, it is essential to establish the level of damage to various equipment, thus determining the type of restorative work needed.

Various steps, including grouping items into categories depending on the damage levels and doing pack-outs, help deliver the desired results. Our SERVPRO teams separate contents into salvageable, unsalvageable, and questionable categories. We can also move items to an offsite facility for extensive restorative cleaning.

SERVPRO of Sevier, Jefferson & Cocke Counties handles any issue that arises during fire damage restoration, “Like it never even happened.” Call us at (865) 429-8885.

What Factors Necessitate Urgent Water Removal from Sevierville Properties?

8/19/2021 (Permalink)

water leaking from drainpipe under sink Water damage can result from multiple sources. If you see water damage, call SERVPRO!

SERVPRO Delivers Water Removal Services that Limits Secondary Damage After the Initial Intrusion

Whether it is a burst pipe or other source that fills your property with gallons of water, it is essential to expedite the removal and drying of wet areas. Even when the water is from a clean source or the intrusion is restricted to a small property section, severe damages can develop from delayed water removal.

Many homeowners do not realize when planning for water removal in Sevierville properties that the situation keeps changing even after the leak is stopped. Issues such as high humidity levels, moisture migration, and microbial growth threaten to damage the property extensively, necessitating demolition, rebuilding, and refinishing affected areas. Timely action from professionals like SERVPRO can help prevent costly remedial processes.

Professionals understand various water restoration processes, including:

Once water is released, it collects primarily on horizontal surfaces such as floors or ceilings. However, that is not the end since it also evaporates constantly. That evaporation raises the humidity levels in the entire house, which can cause other issues, including promoting microbial growth processes such as mold development.

SERVPRO technicians are well versed in removing water in its different states. We use powerful extractors to extract water pooling on surfaces. We also set up dehumidifiers in other sections of the property to help keep humidity constant. When taken in good time, such actions ensure that many secondary issues that affect property after a water spill can be avoided.

SERVPRO of Sevier, Jefferson & Cocke Counties delivers satisfactory water removal services. Call us at (865) 429-8885. We’re Faster To Any Size Disaster.

Why do Sevierville Homeowners Rely on SERVPRO for Mold Removal?

8/4/2021 (Permalink)

Mold on a ceiling with a border. Mold is tricky to handle, call SERVPRO of Sevier, Jefferson & Cocke Counties to knock it out today.

SERVPRO Offers Safe and Effective Mold Removal Form Sevierville Properties

Trying to get rid of mold damage on your own is not a wise thing to do for many reasons. For starters, mold can cause health effects. Furthermore, trying mold removal in your Sevierville home without the proper equipment can only worsen the matter. 

It is crucial to hire professionals like SERVPRO for mold removal from your Sevierville property. We have the necessary equipment and technical knowledge to safely carry out mold inspections, remediations, and removal. To prevent the airborne spores of mold from reaching the unaffected area of your home, SERVPRO mold specialists establish a containment zone with negative air pressure. 

Why Should You Wait for SERVPRO’s Mold Specialists? 

Mold found in your Sevierville home reproduces by producing microscopic airborne structures called spores. Once the spores find a conducive environment on a surface, they germinate, very much like a seed does when planted in the ground. After germination, the spores produce a network of structures called the hyphae. 

Some hyphae grow into the surface like the roots of a plant. Others spread out across the surface while a few grow upward and produce hundreds of very loosely attached spores on top. 

When you attempt to clean these delicate spore-bearing hyphae, even a slight disturbance can lead the spores to become airborne and spread everywhere. SERVPRO technicians use containment zones to prevent this very thing from happening. 

SERVPRO mold specialists use a vacuum equipped with HEPA filters to safely clean and remove mold from affected surfaces without cross-contaminating the unaffected areas. Material that has heavy mold damage is also disposed of safely. Typically, we apply an antifungal agent to the affected surfaces to suppress the reoccurring spores from germinating.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for more information about mold removal.

Does SERVPRO Offer Water Damage Restoration to Gatlinburg Businesses?

7/28/2021 (Permalink)

Woman catching water in a bucket falling from the ceiling. SERVPRO of Sevier, Jefferson & Cocke Counties can and will put your Gatlinburg business back on the up and up after water damage.

SERVPRO Helps Gatlinburg Businesses in Water Damage Cleanup of Their Premises 

Dealing with water damage in your office might be the last thing you want to do, but when such incidents invariably happen, you need all the help you can get. SERVPRO experts can handle the water damage restoration of your Gatlinburg office so that you can focus on the more important things. 

When it comes to water damage restoration of your Gatlinburg commercial space, hiring SERVPRO can save you both time and money. We use state-of-the-art equipment to detect moisture in the structure before it can cause widespread damage, thereby reducing the cost and time required for water damage remediation.  

How SERVPRO Techs Detect Hidden Moisture During Commercial Water Cleanup in Gatlinburg? 

SERVPRO's water damage restoration technicians use several moisture-sensing pieces of equipment to identify hidden moisture in structures, including walls and ceilings. While equipment such as moisture sensors and infra-red cameras can detect moisture in various surfaces, thermo-hygrometers can measure the relative humidity and temperature of air masses.  

SERVPRO technicians usually take moisture readings from the following five areas of your water damaged Gatlinburg property-

  • Air in the affected areas
  • Air in the unaffected areas 
  • Air outside the structure
  • Air coming out of HVAC
  • Air being processed through a dehumidifier and exhausted into the affected area

By monitoring the moisture contents of all these areas on the site, technicians can determine the effectiveness of the water damage repair strategy. Regulating water vapor is a key factor in mitigating the water damage to contents and structural materials.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; we are available 24/7.

Why is SERVPRO the First Choice of Sevierville Homeowners for Fire Damage Mitigation?

7/20/2021 (Permalink)

A full blaze fire in a room with a wooden chair. Let SERVPRO of Sevier, Jefferson & Cocke Counties take over your fire damaged home.

SERVPRO’s Highly Trained Team Provides Fast, 24/7 Fire Restoration Service to Sevierville Properties

Fire restoration of your Sevierville home is a complex task that seasoned professionals should perform. SERVPRO, with its team of highly trained professionals and fast 24-hour service, can help you get the damage under control in no time. 

SERVPRO offers various fire restoration services to Sevierville homeowners, including cleaning and restoration, deodorization, board-ups, and even move-outs. Our highly trained technicians will always work with you to get your home restored to a state “Like it never even happened.” SERVPRO uses state-of-the-art equipment during the fire and smoke remediation process.

What Factors Determine the Severity of Smoke Damage to Your Sevierville Property? 

Smoke damage is one of the most common issues that SERVPRO techs deal with in a fire-damaged Sevierville home. The fire and smoke damage intensity depends on many factors, from the temperature of the fire to the type of surface damaged. 

If the temperature of the fire is high, the smoke produced moves with pressurized air with force and is called driven smoke. As this smoke collides with surfaces, it deposits residue deeper into the surface. Such residues are more difficult to clean during house fire cleanup. 

Smoke that has lost its heat and has become cold is called free-floating smoke. Such smoke floats in the air until gravity causes its particles to settle down, causing residue deposits on horizontal surfaces. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to talk to our experts regarding your restoration needs.

How Can Flooded Gatlinburg Attics Get Dried Quickly?

7/6/2021 (Permalink)

Water damage in a attic with stairs leading down. Storm damage to an attic can create more complicated issues than you would think. Call SERVPRO of Sevier, Jefferson & Cocke Counties today.

SERVPRO professionals can work fast with leading drying and extraction tools for flooded Gatlinburg homes.

After severe storm events, flooding could impact Gatlinburg attics when water penetrates roof vulnerabilities. Quickly assessing and addressing these conditions is a priority of our responding SERVPRO team, offering effective mitigation solutions as soon as we arrive.

Advanced Extraction of Confined Spaces

Removing trapped water in the attic space can be a complex procedure for restoring flood damage in Gatlinburg homes. Often a flooded attic points to other structural concerns in the roof and building envelope, requiring efficient cleaning and extraction, but also repairs and reconstruction. Removing water from a confined space requires high-pressure pumps and attachments to reach challenging areas.

Efficient Drying Solutions for Damp Attics

Water removal is not enough to eliminate the possibilities of mold growth or structural degradation when moisture and damp pockets persist. With a solid floor in the attic space, one of the most efficient tools to help resolve trapped moisture in OSB board and plywood is floor drying mats. These can slowly draw out water until moisture levels are within acceptable and safe ranges. Additional drying equipment includes:

  • Air Movers
  • Dehumidifiers
  • Portable Heaters

From water removal to drying your small attic space, our SERVPRO of Sevier, Jefferson & Cocke Counties team can help in many ways. We offer reconstruction and restoration services to suit the situation. Give us a call today at (865) 429-8885.

How Does SERVPRO Remove Oily Residues from Fire Damaged Sevierville Homes?

6/22/2021 (Permalink)

Fire damage in a home. Fire damage to your home can be heart shattering, call SERVPRO of Sevier, Jefferson & Cocke Counties if a fire strikes your home.

We apply potent products and cleaning practices to manage damaging residues in Sevierville homes.

As leading fire restoration professionals for the counties we serve, our SERVPRO team provides efficient solutions for soot and smoke residues on surfaces. As threatening as these can be to underlying materials, we work quickly to remove oily or wet soils and restore the damage they cause.

Using Solvents to Manage Oily Residues 

Solvents are often alkaline-based, allowing them to be highly effective cleaners during fire restoration in Sevierville homes. Because many of the oily residues and soils present after a fire have a slight acidic property, counteracting this composition with alkalinity can neutralize pH concerns and make the cleaning process efficient and complete. Because these solvents might be harsh, personal protective equipment is required, including:

Preventing Damage to the Underlying Substrates

The type of material affected also plays a role in cleaning and restoring that is possible. Highly acidic residues cannot be cleaned with acidic solvents, for example, as this can remove the finish from cabinets and wood. Sampling the type of cleaning and soot removal solutions can find the ideal product and method to remove oily residues and damaging soils.

No matter the type of smoke damage that exists, our SERVPRO of Sevier, Jefferson & Cocke Counties team can help clean and restore your property after a fire loss. Give us a call anytime at (865) 429-8885.

Is Mold Remediation More than Colony Removal from Gatlinburg Hotels?

6/16/2021 (Permalink)

A hotel lobby Let SERVPRO of Sevier, Jefferson & Cocke Counties assist your Gatlinburg Hotel when it comes to mold issues.

Returning property to pre-mold conditions requires several actions in Gatlinburg buildings.

One of the first steps that our SERVPRO professionals take when mold gets discovered in area accommodations is to contain the situation. Spreading microorganisms are a threat to the entire building, but this threat can be managed with containment barriers and filtration tools.

Addressing Structural Weaknesses and Damage

While there are several choices for mold removal companies in Gatlinburg, few also can offer controlled demolition and build-back in-house. Our SERVPRO team can determine where structural damages exist in the hotel and immediately resolve controlled demolition needs to prevent greater tear-out and reconstruction moving forward with a general contractor license.

Content Relocation and Cleaning 

Moving out furniture and sensitive contents from the affected areas can prevent the situation from getting worse as these colonies spread and grow. Off-site at our SERVPRO facility, we can offer practical actions to restore these items, such as:

  • Deodorization
  • Drying
  • Surface cleaning
  • Climate-controlled storage

Eliminating Harsh Odors from the Hotel

Removing overwhelming odors is critical for addressing mold growth scenarios because musty smells are unpleasant for guests. With rapidly spreading damage effects, several rooms and communal areas can become affected without prompt removal efforts like fogging and hydroxyl machines.

With accommodations being such a vital part of the Gatlinburg economy, mold growth in any of these properties requires swift and deliberate action. Our SERVPRO of Sevier, Jefferson & Cocke Counties team is ready to help 24/7 at (865) 429-8885.

How Do Controlled Demolition Needs in Sevierville After a Fire Get Determined?

6/4/2021 (Permalink)

boarding up fire damaged house, guy on ladder SERVPRO crew securing a fire-damaged home in Sevierville with a Board Up Service and then House Fire Cleanup

Our contractors can help with damaged material removal after a fire in Sevierville homes.

The actions of our SERVPRO team in fire damaged homes begin with determining the necessary recovery steps from a damage assessment. As a preferred insurance vendor for the tri-county area we serve, we understand the value of a detailed estimate and thoughtful restoration plan when seeking a damage claim approval for our customer. Beyond determining where controlled demolition might be needed, this inspection can also pinpoint:

  • Soot damage
  • Ruined contents
  • Air quality concerns
  • Smoke residues
  • Harsh odors
  • Board-Up and security

Does SERVPRO Perform These Fire Damage Repairs?

When fire damage restoration in Sevierville gets underway, some controlled demolition and tear-out will be necessary. With our contractor license, we can perform this demolition and discard the removed materials appropriately and safely. After fire restoration, we can replace these building materials to our customer's specifications and wishes.

When our team first arrives, the objective of fire damage assessment is to create a custom restoration plan for the property and begin vital house fire cleanup mitigation steps with the most pressing damages. Let our SERVPRO of Sevier, Jefferson & Cocke Counties help by calling (865) 429-8885.

Can Water Get Removed from Engineered Wood in Sevierville Homes?

5/27/2021 (Permalink)

servpro sign on folding table display SERVPRO inside the Orange House is your answer to water damage removal that saves your wood flooring in Sevierville

Wood flooring in Sevierville properties can absorb standing water quickly.

Wood plank flooring is a common installation in many area homes, which is challenging to dry without prompt extraction and water removal efforts by our SERVPRO professionals. Surface water concerns must get addressed first with extractors and wet vacuums from our recovery inventory. If trapped moisture exists in this flooring, there is a finite timetable to remove it before warping and distortion of the planks require demolition.

How Can SERVPRO Professionals Know the Material is Dry?

Peace of mind is not a guarantee with some of the restoration companies serving the area, but our SERVPRO team goes to great lengths to ensure that our water removal in Sevierville homes is thorough. After removing water from engineered wood flooring with drying mats and evaporative drying equipment, we can verify acceptable relative humidity levels with:

  • Surface moisture meters
  • Hygrometers
  • Probing moisture detectors
  • Thermal infrared imagery

From clearing surface water concerns to eliminating trapped water in wood plank flooring, prompt action can protect your home from unnecessary damage. Engineered planks are typically more warp resistant that natural wood planks. However, inexpensive laminated planks with a thin film top layer generally are not salvageable.

Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help. Call today at (865) 429-8885.

How Does SERVPRO Mitigate Flood Damage in Gatlinburg Homes?

5/18/2021 (Permalink)

flooded road and a stop sign Stop and Call SERVPRO for Flood Damage Mitigation in Your Gatlinburg Property

Initial actions improve the efficiency of flood restoration for Gatlinburg properties.

Storm events that cause flooding can introduce multiple threatening substances and damaging debris into your home. Muck-out cleaning takes hand tools like shovels, squeegees, and various vacuums and discards any of these substances or solids before they become a contamination concern for your house. This cleaning targets:

  • Mud
  • Bulk materials
  • Debris
  • Organic matter

Water Removal Services for Flood Cleanup

With flood damage in Gatlinburg affecting multiple homes simultaneously, our SERVPRO team must have efficient and powerful extraction tools to complete this step fast. Eliminating surface water paves the way for other cleaning and flood restoration actions, so we combine multiple units like our submersible pumps and truck-mount extractors with attachments to manage these threats. Often, the floodwaters have receded before we arrive, then we can begin the inspection and scoping.

The initial mitigation steps necessary after flooding are intended to protect the home, its contents, and its occupants, however possible. As a leading flood restoration and storm damage recovery team, our SERVPRO of Sevier, Jefferson, & Cocke Counties technicians have the experience and expertise to make flood losses “Like it never even happened.” Call today (865) 429-8885.

Where Can I Look For Gatlinburg Water Damage Repair Services?

5/3/2021 (Permalink)

rusty pipe burst Water damage restoration is a specialty of SERVPRO. Call now for the help you need.

Look No Further Than SERVPRO For Your Water Damage Restoration Needs! 

Living in an older home comes with the risk of aging structure and materials. Most people expect to have to do home repairs, but they don't always imagine how much damage something like an old and rusty pipe can cause. Picture gallons upon gallons of water rushing from a broken pipe in your upstairs bathroom. In what seems like the blink of an eye, your ceiling can steadily become sodden with water and drain off excess down the wall cavities in your home. 

No matter the size of the water damage in your Gatlinburg home, SERVPRO can help you! Our technicians are water loss experts and have the advanced technology and the newest techniques to help you return your home to its pre-water damaged state. If you need help with the following problems, never hesitate to call us: 

  • ceiling leaks
  • burst pipes
  • water damage remediation
  • emergency services water damage

Our technicians could remove the ceiling tiles from your home, as well as the affected drywall. Once we have stripped away the water-damaged material, we could set up drying equipment, such as dehumidifiers and heaters, to help reduce excess moisture throughout your home. Our goal is to get your home to an acceptable humidity level and reduce your chances of microbial growth. We want to leave you happy and feeling good about your home again. 

Never wait if you need help with water clean-up. Get in touch with SERVPRO of Sevier, Jefferson & Cocke Counties today by calling (865) 429-8885. We're ready to help! 

Local Sevierville Commercial Water Removal Services?

4/26/2021 (Permalink)

dishwasher leaking water Commercial building water damage repair is a job for SERVPRO. Our IICRC certified technicians are ready 24/7 365 days a year.

SERVPRO Can Offer Your Sevierville Business Water Extraction Services!

When it comes to needing water removal services, stalling is the worst thing you can do for your business. As water collects, pools, and sits unaddressed, your chances of finding mold damage on your property increase. It takes less than seventy-two hours for microbial growth to begin, so it is vital to get help immediately upon suffering a water loss. 

SERVPRO can offer your Sevierville restaurant water removal services. Our technicians are expertly trained and have earned IICRC-certifications. Furthermore, we're prepared to help you no matter what time the accident on your property occurs. If you need water damage restoration, we can offer you: 

Should you find yourself worrying about the industrial equipment on your property, such as your kitchen range or dishwashers, we can do our best to help you get in contact with local professionals. At SERVPRO, we're more than the water damage people. We're your neighbors, and we want to leave you feeling amazing about the service you received. We do everything in our power to help you feel "Like it never even happened." 

Never hesitate when it comes to water damage. Speak with SERVPRO of Sevier, Jefferson & Cocke Counties today by calling (865) 429-8885! We're available to help you 24/7. 

Local Sevierville Flood Damage Restoration Services

4/21/2021 (Permalink)

SERVPRO vehicle and trailer outside job site. Need help with storm damage restoration? Call SERVPRO for fast and immediate service for your home.

SERVPRO Can Help Your Sevierville Household Through Flood Damage 

Sevierville is a city settled in Eastern Tennessee. The area was once settled by Native Americans of various tribes, including the Cherokee, before it was eventually settled in 1795. The area has an incredibly rich history, which many residents take great pride in. 

Sevierville Facts: 

When a city, such as Sevierville, has such rich and potent history, there are bound to be some interesting facts about the settlement and surrounding area. Some of the interesting things to know about Sevierville include: 

  • According to the 2019 census, Sevierville had just reached a population of 17,000 
  • There are nearby Native American burial sites, which house pottery, glass beads, and engraved objects
  • European settlement was drawn to the area for its logging potential 
  • The city was named after its founder, John Sevier

Places to Visit in Sevierville: 

Sevierville has several registered historical sites and many nearby attractions to visit. Some great places to see include: 

  • Riley H. Andes House: This house is still standing today and is modernly used as an art gallery. It was built and designed by the African American carpenter Lewis Bucker. 
  • Brabson's Ferry Plantation & Wheatlands: Both of these plantations were known for their plentiful harvests back in the day. Wheatlands were known for their specialty wheat whiskey. 
  • Sevierville Commercial Historic District: This district was added to the Historic Register in 1986. It became the commercial center when the previous one burned down in the early 20th century. 

Flood Damage in My Sevierville Home? 

There are many ways that your Sevierville home could experience flood damage. Anything from a heavy rainstorm to a sewage backup could cause a problem for your home. However, there is no need to worry. Here at SERVPRO, we have your back, no matter what causes the flood damage in your home. 

Our SERVPRO technicians are highly trained and use the newest techniques. We provide continuous training, even for our veteran remediation technicians, so you are always getting the best service we can provide. If you are suffering from the following issues, or need the following services, call us so that we can help you: 

  • biohazard remediation
  • sewage clean up
  • flood restoration 
  • water damage remediation 

For example, let us imagine a scenario. Your home suffers flood damage due to a heavy rainstorm, which causes a flash flood. In the span of a few hours, your home could become flooded with rather disgusting water. Flash flooding can carry sewage, biohazards, petroleum gas, and other dangerous materials in its wake. For this reason, and many others, reaching out for professional help is the best thing you can do for both you and your home. Here at SERVPRO, we have the training to deal with black water and the advanced equipment to help your home. We can help you with:

  • Water Clean Up
  • Water Damage Repairs
  • Leaking Roof from Storms
  • Sewage Cleanup

If your home becomes flooded during a storm, never wait to call for help. Do the best thing for your home by calling SERVPRO of Sevier, Jefferson & Cocke Counties with the number (865) 429-8885. We're ready to help you today!

What Gatlinburg House Fire Clean Up Strategies Are Most Efficient?

4/1/2021 (Permalink)

smoke and soot damage Smoke and soot damage are no easy task to handle. Call the pros at SERVPRO for the fire restoration service needed for your property.

Our SERVPRO team provides practical and fast fire damage restoration practices. 

There are few emergencies more destructive and encompassing than fire disasters in Gatlinburg homes and businesses. Fire and smoke damage requires multiple strategies to clean and recover, making our experienced team of restoration technicians among our roster's most qualified. These professionals can help with:

  • Fire damaged homes
  • Fire and smoke damage
  • Fire damage restoration
  • Smoke remediation

How Can SERVPRO Remove Fire Damage Like Soot Soiling?

Smoke residues and soot can be challenging obstacles for our fire damage restoration team. Smoke remediation of surface soiling involves potent cleaning solutions and detergents. Often, soot removal consists of emulsifying and dissolving thick residues to protect underlying materials. Other fire and smoke damage threats require different approaches to overcome, determined with a thorough job scoping phase.

Fire damage can overwhelm area homes, even with small kitchen blazes. The fast and confident response of our SERVPRO of Sevier, Jefferson & Cocke Counties team can help clean and restore your home after a fire. Call us at (865) 429-8885.

How Do Air Scrubbers Help With Mold Removal?

3/5/2021 (Permalink)

SERVPRO vehicle parked in front of home When your property is affected by mold damage, call the experts at SERVPRO right away.

SERVPRO Has the Equipment Sevierville Homes Need

If you notice signs of mold inside of your home, it is a good idea to call in a professional mold company. SERVPRO has the equipment and knowledge needed to deal with mold swiftly.

One of the challenges of mold removal in Sevierville homes is that mold spores are tiny and very tricky to get rid of. Because mold occurs in nature, it is easy for spores to enter your home in multiple ways:

  • Through open doors and windows.
  • On family and friends’ clothes and shoes.
  • In pets’ fur or even on shopping bags.

Although nothing can prevent mold from re-entering in these ways, the more mold we can remove, the better. Mold can quickly spread throughout your property and set up new colonies, so it is best to remove as much as possible.

Air scrubbers help with mold removal. These handy pieces of kit contain HEPA filters, which trap mold spores. A true HEPA filter is one that catches 99.97% of particles of 0.3 microns in size. Our teams only use genuine HEPA filters.

For a well-equipped mold removal service, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

What Steps Does SERVPRO Take Before Fire Damage Restoration?

2/28/2021 (Permalink)

SERVPRO Trailer Our fire damage experts can have your property back to its original state, “Like it never even happened.”

A Strong Process Helps Restore Your Gatlinburg Business

As a business owner, you know that being organized and doing things in the right order is key to success. Figuring out the right steps and communicating them to your team is a big part of success in the world of business.

If you need fire damage restoration in your Gatlinburg business, an organized process is vital. That is why SERVPRO trains our teams in the correct steps to take before beginning restoration. Before we can wipe, scrub, or blast away soot damage, we must:

  • Ensure the area is safe by clearing debris and using tarps if needed.
  • Check there is a safe power supply for our equipment (or arrange one.)
  • Inspect the premises to see where the smoke residue begins and how far it spreads.
  • Identify the type of residue and the type of surface.

The residue and surface type directly impact which kinds of cleaning techniques and products we can use, so it is extra vital.

If you need a thorough fire damage restoration service, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

What to do When Water Threatens Your Sevierville Home?

2/25/2021 (Permalink)

flood in laundry room Water damage is no easy task. SERVPRO technicians are IICRC certified for any size water restoration service needed.

Water mitigation services can help restore your home after a flood or leak.

Present-day Sevierville was inhabited by Native American tribes long before the city adopted its current name. It wasn't until 1794 that Sevier County was established in honor of John Sevier, following the creation of Sevierville the following year. During the American Civil War, the town suffered at the hands of both Union and Confederate supporters who moved through town, advancing their cause. As the war ended, confederates were forced to relocate as the city managed its recovery.

During the 1870s and 1880s, Sevierville grew considerably. It welcomed grocery stores, hotels, and a sawmill. Tourism also increased due to the rumored healing qualities of its mountain springs. 

Sevierville did not incorporate until 1901. The Smoky Mountain Railroad was completed to transport passengers between Knoxville in Sevierville, improving the area's economy. 

Once the Great Smoky Mountains National Park opened in 1934, once again Sevierville began hosting tourists on their way to and from the Park. Some notable sights in town and its surroundings include-

  • Dollywood- one cannot speak of attractions near Sevierville without mentioning the world-famous Dollywood in nearby Pigeon Forge. Whether you are a fan of Dolly Parton or not, the amusement park is worth a visit
  • Sevier County Courthouse- part of the National Register of Historic Places, it was built in the 1840s
  • Harrisburg Covered Bridge- it crosses the Little Pigeon River and was completed in 1875
  • Waters House- a Victorian home built in 1895 and designed by African-American Lewis Buckner, who played a prominent role in building many of the older structures in the area

Today, Sevierville continues to boom thanks to tourism spending. Over 2,000 hotels are ready to host visitors primarily on their way to the Great Smoky Mountains. The city has focused on its business district to develop infrastructure and enhance the visitor experience.

Flooding in Sevierville

Storms are not the only cause for flooding, although they can certainly be impactful. Sometimes older plumbing and routine usage can also be enough to allow water to flow freely throughout your home and cause damage. When you need water mitigation services to restore your home, SERVPRO is your best choice. Our trained and IICRC certified technicians bring the best in the industry to remove water and control humidity levels, including=

  • Infrared moisture meters
  • Injecti-dry technology and drying mats
  • Air movers and dehumidifiers

SERVPRO of Sevier, Jefferson & Cocke Counties is at your service whenever you need water cleanup and restoration services. Call us at (865) 429-8885 and let us give you the peace of mind you need.

What Should Homeowners do for Storm Water Extraction?

2/25/2021 (Permalink)

Storm damage home When a storm has done damaged to your home, SERVPRO has the team of pros that you need for the storm restoration service you need.

Gatlinburg Homeowners Needing Help After a Storm can Rely on SERVPRO for Help.

Storms can prompt water to enter your home even when the rest of your neighborhood seems to be in good shape. When water levels rise, you may be facing issues with your flooring, foundation, and even the electrical system. The safest way to handle the situation is to enlist the help of a professional restoration team.

Stormwater extraction services in Gatlinburg are for trained SERVPRO water restoration technicians. When water stands too long, it becomes an ideal environment for mold growth, so quick action is essential. Upon our arrival, we assess the damage and begin the extraction process focusing on efficiency and mitigating your loss. If you wonder why it is crucial to call an expert team, consider the following-

When time is of the essence, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. Our team is committed to helping you 24 hours a day, seven days a week.

Is Everything Lost After a Fire to Your Sevierville Property?

2/25/2021 (Permalink)

fire damaged property. Fire damage property is no easy task. SERVPRO has the man power and experience for any size fire restoration service needed for your property.

Fire Damage Restoration Services can Help Salvage Items after a Fire.

It is hard to walk through the different decisions homeowners must make after a fire breaks out in their home. The fire itself does not have to be extensive to settle its ashes and soot throughout the house, including inside cupboards and furniture. Consulting with expert restoration technicians before deciding what to toss or what to salvage is a sensible course of action.

In Sevierville, fire damage restoration services can be delegated to our expert team at SERVPRO. 

As we apply targeted cleaning solutions to each surface of your home, we can perform move-out services as needed. In the process, our team also looks to do some of the following to complete the job-

  • Deodorize your home
  • Replace drywall
  • Discard unsalvageable items

Please do not make assumptions about damage after a fire without consulting our experts at SERVPRO of Sevier, Jefferson & Cocke Counties. Call us at (865) 429-8885 and put your mind at ease and your home in our hands.  

Are You Looking for Water Restoration Companies in Sevierville?

2/23/2021 (Permalink)

SERVPRO Equipment and technicians If you need a reputable company to handle property damages in Sevierville, look no further. Call SERVPRO right away at (865) 429-8885.

SERVPRO has the Know-how to Deal With Water Restoration

Sevierville is a compact city of just 17,117 people in Tennessee. However, its small stature does not stop Sevierville from offering a wealth of things to see, do, eat and enjoy. Sevierville has a long history of being inhabited by different groups of First Nations peoples. Indeed, there is evidence of human life here from as long as 12,000 years ago, when native dwellers hunted the great mastodons! Sevierville went on to be a seat of pro-Unionist and abolitionist sentiment. The city was named after John Sevier, the first governor of Tennessee.

These days Sevierville is most famous for its well-loved native, Dolly Parton! Despite her internationally acclaimed status, Dolly stayed true to her roots and helped establish Sevierville as a popular tourist destination.

Fans of Dolly Parton will love Sevierville. Some must-see stops include:

  • Cas Walker’s Grocery Store, where Dolly made regular unpaid appearances while building her reputation.
  • Treasures From The Heart is an unassuming downtown thrift store – but it used to be the Pines Theater site, where Dolly gave her first paying performance.
  • Dollywood theme park in nearby Pigeon Forge offers rides, music, food, and entertainment for all the family. It is also a great place to spot celebrities!
  • Dolly’s Stampede Dinner is a family attraction featuring horses, pigs, and even ostriches.
  • Dolly’s Splash Country offers 35 acres of water attractions, including a lazy river, a wave pool, and multiple water slides.

Fun for Everyone in Sevierville

As well as plenty of Dolly Parton attractions, Sevierville offers entertainment for the whole family. Nearby attractions include:

  • The Forbidden Caverns, a stunning natural network of underground caves.
  • Beyond the Lens, a pop culture exhibit featuring memorabilia, games, activities, and photo ops.
  • Alcatraz East Crime Museum, where you can learn about crime in America throughout history.
  • Titanic Museum, where costumed guides teach you about the history, and you can even step into a replica ballroom or walk the grand staircase.
  • Buttonwillow Civil War Theater, where you can learn more about Tennessee’s civil war history and see authentic artifacts and costumes.

If you need some refreshment after all that, you will find Sevierville rich in local restaurants. Tennessee is famous for its barbecue, and Sevierville is home to several local barbecue joints. You will also find local creameries, ice cream parlors, and traditional candy makers to feed your sweet tooth. If you fancy something more multicultural, you will find Italian, Japanese, and Mexican restaurants, along with pizza grills and burger joints.

SERVPRO Offers a Fast and Efficient Water Restoration Service

If you are looking for water restoration companies in the area, it is best to choose a company that offers fast service. From the moment water soaks into your carpets, floors, or baseboards, or into furniture and upholstery, it starts causing damage. The quicker you act, the better the chance that we can clean and restore your items, so you do not have to replace them. Fast action is a cornerstone of our service:

  • We call you back within one hour of your first contact with us.
  • We aim to arrive at your property within four hours of the first contact.
  • We are available 24 hours, every day.

Our teams are highly organized. Once on-site, we swiftly assess the situation using a range of monitoring tools and draw up a plan for swift and effective cleanup and drying.

For a water restoration company you can rely on, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

Snowbirds Make the Smoky Mountain Area Near Sevierville Home-Away-From-Home Over the Winter

1/4/2021 (Permalink)

SERVPRO technicians hard at work. SERVPRO can and will handle any water damage done to your property. No matter the size of the issue.

Learn More About these Feathery Guests from the Comfort of Your Sevierville Home

Natural historian Stephen Lyn Bales and the University of Tennessee Arboretum Society want to share information about our unique cold-weather visitors. You can learn where to look for these special birds, including which trees they prefer and the typical heights for their nests. Knowing their preferred foods can help you entice them to visit grassy areas around your business.

You don’t need to meet in person on a cold and snowy evening, but instead, everyone can make some hot cocoa and stay warm at home. The Zoom meeting has a scheduled date of Thursday, January 14, 2021, between 7:00 and 8:30 PM. You can contact Michelle Campanis at (865) 483-7277 to receive your Zoom credentials. Pre-registration is required, but you do not need a Zoom account for this event.

Some of the birds covered include:

  • Winter wrens,  
  • Hermit thrushes, 
  • Yellow-bellied sapsuckers, and
  • Dark-eyed juncos

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for faster B2B services like commercial water removal, cleanup, and restoration of your Sevierville business that help keep it going.

Gatlinburg Celebrates the New Year with Fireworks and Music

12/21/2020 (Permalink)

SERVPRO technician Flood damage can be detrimental to ones property. Call the SERVPRO team for the help you will need for the restoration services.

Ring in 2021 with the Ball Drop at Gatlinburg’s Space Needle

Join the huge crowd on Thursday, December 31, 2020. Nearby parking and plenty of standing room around the intersection at the Historic Nature Trail and Parkway gives everyone a fantastic view of the Ball Drop and fireworks. Many area businesses traditionally have giveaways and other promotions for those who attend. These include heavily discounted merchandise, special event offerings, or free goodies.

Show up early and consider these things while preparing for the event:

  • Dress warmly, including hats and gloves,
  • Wear comfortable but warm shoes as the ground might have snow, and you might need to walk from your parking spot and back, and
  • Bring folding chairs for anyone unable to stand for extended periods.

The restoration experts of SERVPRO of Sevier, Jefferson & Cocke Counties live in our area and understand the dangers caused by flooding. Calling (865) 429-8885 is the first step toward making your home safe, “Like it never even happened.”

The Distinctive Haze of the Smoky Mountains Does not Signify a Fire in Gatlinburg.

12/16/2020 (Permalink)

SERVPRO vehicle outside fire damaged home No matter the size of the fire, call SERVPRO for the fire restoration services needed for the job.

Instead, this Enduring Mist Creates an Astoundingly Beautiful Haven for Gatlinburg’s Wildlife

Much of the wildlife in Gatlinburg lives above our heads. The plentiful birds bring many tourists to our area. Bird watching is a timeless pastime that people of all ages enjoy – as both solo enthusiasts and those who pass it down to youngsters in their family. 

The ecology of the Smoky Mountains supports a variety of different mammals and reptiles, and birds. Only a few animals in the Smoky Mountains pose any threat to people but staying safe when outdoors should remain a priority, especially when youngsters engage in outdoor activities. Animals are not the only source of possible problems. 

When spending time outside, especially in wooded areas, please take care regarding

  • Seasonal elements like intense winter cold or insects in summer (fire ants are becoming more common),
  • Snakes hidden from view inside logs or windblown piles of leaves,
  • Poisonous berries and mushrooms (just because you see wildlife eating something does not mean it is safe for people to eat), and
  • Mishaps caused by uneven terrain or exposed tree roots, among other hazards.

Visiting an area that others have made safer through marked trails, smoothed-over terrain, and other amenities can also make learning about animals more enjoyable. No matter your age or amount of knowledge, interacting with animals can decrease stress. Instead of enclosing the animals inside pens or cages, marking specific areas protects wild animals in their natural environment. 

Two Distinct Places Near Gatlinburg Provide the Public with Safe Contact with Wildlife

Although many families in Tennessee use deer and other animals to supplement their pantries, up-close interaction does not happen in the same way as it does with a family pet. Without our wild critters, Tennessee would not feel like home.

Seven Islands State Birding Park in Kodak

Almost 200 different kinds of birds make this area home for at least part of the year. Located under migratory paths of several species, many rest here during seasonal flights. This State Park offers much more than what its name implies, however. Visitors can enjoy nature hikes, boating and fishing, and viewing other wildlife.  

Across the Park’s 416 acres lay different types of settings that support birds and other living creatures:

  • Flat areas once used for farming, complete with old barns that attract barn owls and sparrows,
  • The French Broad River, a haven for waterfowl, including herons, 
  • Wildflower meadows, perfect for small birds and butterflies, and
  • Forested areas that harbor many birds, including woodpeckers, particularly along the Hickory Ridge Trail.

The Smoky Mountain Deer Farm Exotic Petting Zoo and Horseback Riding Stables in Sevierville

If your family wants more than bird watching, getting some hands-on, up-close interactions with gentle creatures like camels, horses, deer, and elk, larger birds like the emu, or even a kangaroo, a petting zoo is perfect. 

This petting zoo keeps the animals in larger enclosures and stables, complete with ongoing regular veterinary care and weight limits on the animal rides. Caring for animals helps build empathy for others and is an excellent way to help teach children. Adults can find it therapeutic in that it dramatically relieves stress. 

Over the winter, pregnant deer and elk begin showing, with males growing their antlers, complete with light fur on their living crowns. These animals give birth starting in late May, as well as in June and July. There are plenty of other animals you can see, touch, feed, and photograph. 

  • Goats,
  • Zebras, zonkies, and donkeys,
  • Pot-bellied pigs from Vietnam,
  • Miniature horses and ponies, and
  • Cows, including the super-long-horned Watusi.

Because some of the animals included fall under the ‘prey animal’ classification. The petting zoo has an exemption from the ADA and does not permit service animals to enter the animal enclosures. A large zoo-keeping staff takes care of the animals living here, and their health and well-being are a priority. You can call (865) 428-3337 for more information about the stables, riding area, and petting zoo.

You can Help Take Care of Our Tennessee Wildlife near Your Gatlinburg Residence.

You can help wildlife around your Gatlinburg neighborhood by putting out birdseed, picking up litter, and not pouring chemicals (oils, antifreeze, gasoline, etc.) onto the ground, which can lead to contamination of the environment. 

Scalable Services Ensure Minimal Costs, Efficiency, and Completeness for Our Customers in Gatlinburg

A Gatlinburg home can experience fire damage in many ways. Homeowners should address all damage, including minor destruction, to protect their investment and the health of their family members. This is so important and why SERVPRO technicians train to handle all stages, types, and degrees of fire damage.

Cleaning smoke deposits that coat your walls and ceilings after a neighbor’s home burns and leaves your house smoky-smelling prevents the odor-causing particles from creating permanent damage and affecting other areas of your residence. At the other end of the scale, SERVPRO can perform complete or partial demolition work and electrical systems installation, plumbing, painting, and installation of different flooring options. 

SERVPRO Uses a Super-Fine Mist to Eliminate Odors from Fire Damage

While the mist covering our mountainside comes from evaporated water, smoke carries microscopic particles as the heat from burning materials pushes it throughout a Gatlinburg home’s structure, significantly increasing fire damage. These tiny particles come from partially combusted things and can remain in areas unaffected by any demolition work. These substances can cause problems like

  • Corrosion and etching of hard surfaces, particularly smooth or glossy ones,
  • Staining of absorbent furnishings, ranging from upholstery to hardwood flooring,
  • Creating static-charged web-like smoke tags in upper corners, and 
  • Ongoing odors, which can aggravate or cause undesired health effects.

SERVPRO of Sevier, Jefferson & Cocke Counties helps protect local families by eliminating the toxins and other harmful substances created during a fire. Faster To Any Size Disaster, we know what it takes to ensure your home becomes livable and healthy. Our emergency line, (865) 429-8885, is always available, 24/7, 365 days a year.  

Learn to Make Essential Oils with the Gifts Made Easy in Gatlinburg Class

12/3/2020 (Permalink)

Essential oil with flower sprig in background We are looking forward to learning new skills at the Gifts Made Easy Gatlinburg Class.

A Virtual Event in Gatlinburg Where You Can Learn to Make Inexpensive Gifts 

Sharing gifts, especially during the festive season, is a gratifying experience. If you have a hard time finding the exact items you want for your loved ones in Gatlinburg, you may consider alternative sources. You can even make the gifts yourself. Making the gifts can be advantageous in many ways, including minimizing the cost and saving you the hassle of the shopping frenzy. In case you have no idea how or what to make, the Gifts Made Easy event can help you.  

The class offers many benefits: 

  • It is a multi-date event, so you can pick the most appropriate time to learn
  • Various recipes available to help you make fun and simple gifts suitable for the festive season, including bath salts, room sprays, and sugar scrubs, among others. 

SERVPRO of Sevier, Jefferson & Cocke Counties helps with water removal from Gatlinburg properties after accidents or natural disasters. Call us at (865) 429-8885 to help restore your property to its preloss state.

Sleep with the Sharks in Sevierville

11/26/2020 (Permalink)

Children watching sharks in aquarium Don’t let water damage make you feel like you are ‘swimming with sharks.’ Call SERVPRO!

A Night of Fun-Filled Activities for Sevierville Families at the Ripley’s Aquarium 

Do sharks sleep? Probably not, but you can find out by spending a night at the Ripley’s Aquarium of the Smokies, where you can observe them up close right in Sevierville during an event dubbed Sleeping With The Sharks – Family Edition, on the night of December 26, 2020. You can enjoy various exciting things during the night, including a scavenger hunt and a dive-show. You have sufficient time to explore the giant aquarium since it starts at 8 PM to 8.45 AM the next day. You can bring your family members or friends along since the event is for up to 40 people. The minimum attendance age is five years.  

A breakdown of some of the fascinating activities includes: 

  • 30 minutes of the dive-show starting from 8.45 PM
  • Late night snack during the feeding frenzy, starting at 10.15 PM
  • One-hour scavenger hunt starting at 10.45 PM 

SERVPRO of Sevier, Jefferson & Cocke Counties is one of the established water restoration companies serving the Sevierville area. Call us at (865) 429-8885 to help you deal with any water-related damage at your property.

Why Does Smoke Odor Linger Long After the Fire Ends?

11/24/2020 (Permalink)

firefighters eating food in a warehouse We support and enjoy learning from our local firefighters.

SERVPRO Removes the Source of Odor as Quickly as Possible from Your Gatlinburg Kitchen

Even if a kitchen fire burns for a very short amount of time, the odor can remain in your Gatlinburg home for days or weeks after the fire.  Leaving plastic on a glass cooktop and having it melt causes a noxious odor that can be difficult to remove.  If at all possible, remove the odor source from the property. It would be best if you did not leave anything smoldering in your kitchen. It is crucial to remove both the plastic and cooktop right away to mitigate further damages and more pungent odors. However, even if you act quickly, you may have strong odors lingering for quite some time after the fire. 

What Are Some Things Homeowners Can Do While Waiting for Professional Assistance?

SERVPRO's emergency response team takes steps to ventilate your home properly. While waiting for fire damage assistance in Gatlinburg, you may want to increase air movement within your home.  Using fans to pull stagnant air out of your home and open windows help rid your kitchen of some thick, smokey air by exchanging it for cooler outside air. Once the professional team at SERVPRO arrives, they will employ their industrial-strength equipment for faster results. Before enhancing interior ventilation, check with SERVPRO.

How Does SERVPRO Adequately Ventilate After a Fire?

  • SERVPRO fire technicians create a plan to ventilate your home, either using outside air in an open system or a closed system using air scrubbers with HEPA filters.
  • If the air outside is warmer than inside, technicians typically use a closed system.
  • Centrifugal air movers, using ducts, can port interior air to the exterior via a window
  • SERVPRO technicians use respirators in smoke-filled interiors

In addition to ventilation, technicians use various techniques and products to rid your home of smoke. Masking agents, deodorizers, and fogging equipment all work together to eliminate odors after a kitchen fire. 

For 24/7 assistance, contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We're Faster To Any Size Disaster.

A Locally Owned and Operated Restoration Service Keeps Flood Damage in Gatlinburg in Check

11/17/2020 (Permalink)

closeup of woven baskets with Gatlinburg logo in background Don't let flood damage ruin your enjoyment of the area's attractions. SERVPRO is always standing by.

SERVPRO Responds within Hours to Save Gatlinburg Properties Affected by Flooding Incidents 

Gatlinburg is an attractive mountain resort city tucked away at the edge of Tennessee. Before the current occupation, the area was part of the pathways used by Native Americans during their hunting excursions. Today, the town provides a thrilling experience for visitors or residents who love spending time outdoors. Rafters and Kayakers, especially, can enjoy a great time in the Little Pigeon River with its exciting whitewater rapids. Some of the exciting things you may not know about the river include: 

  • It is one of the top rafted rivers in the entire country, although less known. In 2017 it was ranked third by the total number of visitors
  • The Little Pigeon and the Pigeon River are separate bodies of water that never meet despite sharing a name
  • Apart from tourism, the river powered the local economy in the early 1900s by driving the Old Mill gristmill, which provided the Pigeon Forge area's electricity.  

A Great Place to Learn About the Early Settlements in the Appalachians 

The Old Mill was of the many similar installations that littered the smoky mountains region in the 1800s. Apart from producing electricity, the technology was also crucial to the grinding of flour for pastries and other meals. Today, the Old Mill does not generate electricity but provides a perfect glimpse of life in the days gone of old. It features in the National Register of Historic Places, and among similar mills, it is one of the most photographed. There is a general store at the mill where visitors enjoy a wide range of homemade jellies, jams, and salad dressings, among other things. A visit to the mill provides a chance to learn how candy and pottery were once made by hand.  

Learning the crafts from yesteryears can also happen in a formal setting such as the Arrowmont School of Arts and Crafts. The school serves anyone interested in arts such as woodturning, weaving, ceramics, paper-making, and painting, whether as a hobby or for other purposes. It is famous for its two-week, one-week, and weekend workshops. It is the oldest craft school in Tennessee, founded by the Pi Beta Phi women's fraternity of the early settlers in 1912. The move was prompted by reports of a lack of education and widespread poverty in the Southern Appalachian and the need to provide free education. Even in those early days, the school served as a place to learn informal aspects of life since the children in the area did not know most childhood games or even traditional Christmas celebrations, so the teachers had to fill in.

At the time of establishment, it was the only public school in the area. The situation improved in the early 1940s when Sevier County took control of public schools. Apart from teaching arts, records from teachers at school provide the only written account of everyday life in the area before the Great Smoky Mountains National Park was established, which radically changed the region's economy and culture.  

Present Day Attractions in Gatlinburg 

Apart from past era monuments, Gatlinburg has many modern attractions that spice up what the Great Smoky Mountains National Park offers. The park has continued to draw tons of visitors since it was established in 1934. Its establishment had to overcome many economic, political, and cultural obstacles because its land was obtained from individuals then amalgamated to form the park. Some people also had to be relocated from the area since one of the main driving forces for its creation was to save the Southern Appalachian from the threat posed by the logging boom.

Some of the alternate attractions include: 

  • The Ripley's Aquarium of the Smokies, which hosts at least 10,000 sea creatures. It is said that there are more fishes in the aquarium than the people living within the confines of Gatlinburg town. It is a great place to see various species, including sharks, turtles, and penguins, among many others.
  • Unique tours around the city, such as the Best Moonshine Distillery Tour and Tastings. The guided walking tour takes visitors to different local distilleries, tasting different flavors of the drink forbidden in the past when it was sold in secret. People also get to enjoy exciting stories about the history of the beverage during the tours.
  • The Gatlinburg SkyLift Park which provides a perfect view of the smoky mountains and the entire town. The SkyBridge is famous for being the longest pedestrian suspension bridge. With the area's hilly nature, this might be the best way to see the locale with minimal effort. 

How Long Does It Take SERVPRO to Respond To Flooding Incidents In Gatlinburg? 

The mountainous terrain in the area tends to force rainwater into narrow channels posing risks to nearby properties. The flood factor scorecard places over 17% of properties at extreme risk of flooding. SERVPRO helps reduce the effects of flooding in Gatlinburg by offering faster response and access to sophisticated mitigation resources. 

The best response to a flooding situation should start soon enough after the property is inundated to prevent secondary deterioration after the initial exposure to water. SERVPRO customer care staff are reachable 24 hours a day, so you can request assistance promptly after noticing flooding in your property. When called to a property, we take several steps, including: 

  • Sending a team to the site within four hours after receiving the call. Our techs are equipped with state of the art water extractors and moisture management equipment to counter the loss.
  • Securing the property on arrival by boarding up openings or setting up roof tarps
  • Moving items from flooding sections to unaffected areas within the property or an alternative location.
  • Spraying EPA registered disinfectants directly into the floodwater to minimize the risk posed by pathogens. 

SERVPRO of Sevier, Jefferson & Cocke Counties recognizes the hard work involved in making a home. Therefore, we work hard to mitigate the effects of flood damage helping Gatlinburg homeowners avoid severe losses. Call us any time at (865) 429-8885.

Warm-Up at the Chili Cook-Off Just Outside of Sevierville!

11/9/2020 (Permalink)

two bowls of chili on a table It will be exciting to see the community at the chili cook-off!

Sevierville Locals Can Come Taste The Mouth-Watering Recipes on November 12, 2020

The Gatlinburg Chili Cook-Off is sponsored by Bush's Chili Beans and held just outside of Sevierville. The cook-off brings many tastes together, including chili made from exotic meats, vegetarian and vegan options, and traditional creations. Bush's Chili Beans were featured as a foundation for many of the chili creations.

  • The cook-off is November 12, 2020, from 5-8 p.m.
  • There will be free; live entertainment offered throughout the event.
  • Tickets are required to enter the event, and sales are limited to allow for attendees' social distancing.
  • Tickets are $10
  • Children 5 and under are Free

Once you enter the cook-off, you can taste each of the chilis and wait to see which dishes win the price from the judges at 8 PM. The band "On the Border," an Eagles tribute band, will provide the evening's musical entertainment.

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 serves the local community by assisting local eateries to stay clean and healthy through commercial mold remediation as needed.

Does Water Cause Continuous Harm to a Property?

11/2/2020 (Permalink)

library water damage dehumidifier between book cases Sevierville Properties benefit from SERVPRO's fast water removal services using advanced drying equipment. We even save books.

Without Expert Water Mitigation, your Sevierville Home Could Suffer Extensive Losses. SERVPRO Has Water Restoration Technicians Ready to Help.

Is water intrusion in a property an urgent problem?

When large amounts of water enter an indoor environment that is not built to sustain it, severe damages can occur. A water intrusion event in your Sevierville home can affect materials, contents, and building structures. Microbes found in water can reproduce and begin to digest organic matter, which could be carpet fibers, textiles, or wood constructs like the Gypsum board. There are numerous reactions involving moisture that can occur in your property leading to expensive restoration such as condensation, dew points, evaporation, vapor pressure, and airflow. SERVPRO is a trained and qualified restoration service that can prevent these types of loss at residential properties.

What does water do to an indoor environment?

The goal of water mitigation in your Sevierville home is to negate water exposure's effects on structure and contents. Moisture absorbs into surfaces, especially porous ones, and could cause expensive damages. Some of these damages may be discolored or odorous. Others may present problems like structural weakening or sagging to build materials. Floor finishes like hardwoods can change shape leading to cupping and buckling. These types of harm can be avoided providing that you enlist an expert water technician to assess the property and mitigate losses. SERVPRO is a local provider with nationally recognized qualifications in water restoration.

How does evaporation affect an indoor structure?

  • Evaporating moisture can raise the relative humidity within the structure, providing ideal conditions for microbial growth.
  • As water combines with air, it can migrate throughout the home leading to condensation spots on surfaces, walls, or ceilings
  • Evaporating moisture can crack paintwork or create bubbles on surfaces that come into contact with the humidity.

What are condensation issues in a property?

Condensation refers to the process of water vapors, transforming into liquids. When water vapors cool, they convert back into a liquid. These can cause your home issues during a water intrusion event as moisture spots appear in wall cavities and require specific drying equipment to remove. Moisture spots can also lead to mold growth without careful attention. Our technicians can deploy heaters and dehumidifiers into your property to ensure that the surrounding air holds more moisture and that water vapor is replaced by dry air. Managing a water loss site requires the expert application and technical equipment placement of dehumidifiers to prevent condensation-related damages in your home.

What is the dew point, and how does it affect restoration?

  • The temperature that water vapors return to liquid is known as the dew point.
  • If water vapor reaches the dew point, it can condensate onto inner walls causing extensive damage.
  • Maintaining air temperature above the dew point allows for faster evaporation as hot air can retain more moisture than cold air.

How does the dew point affect electronic devices?

Our homes are full of electronic devices, from TVs to tablets and laptops. Once an electrical appliance has water exposure, it is essential to keep the machine off and remove all power sources- these can short-circuit, causing permanent harm. Instead, SERVPRO technicians seek to maintain indoor temperatures above the dew point and mitigate against condensation damage affecting your electrical devices. We can arrange for an electronics specialist to inspect and potentially repair wet electronic equipment in your home. Our subcontracting services are included within your restoration estimate, which means you only have to deal with one point of contact during mitigation services.

How does vapor pressure affect drying times in a wet property?

  • Water vapor from evaporating moisture can push against surfaces, creating pressure.
  • The more significant amounts of vapor in the air, the higher the level of pressure becomes
  • Efficient drying times are created by maintaining a low vapor pressure in the property by removing moist air and replacing it with dry air.

How do water restoration technicians control evaporation, dew points, and condensation in a wet property?

The most effective method of mitigation in your home is to dry it quickly. By drying a property, we can avoid costly events such as microbial growth, discoloration, cracking, warping, and buckling of materials. Evaporation of liquid water is enhanced by providing consistent airflow and high temperature in a property. SERVPRO technicians create these conditions using rapid air-movers and portable heaters or furnaces. To prevent condensation damage, we draw moisture from the air, maintained above the dew point, using dehumidification equipment. Properties with long periods of water exposure may suffer damage to semi-porous materials like floorboards. These can be dried using desiccant dehumidifiers to reduce air moisture below 40 grains per pound in cold temperatures and draw water from inside semi-porous materials.

Quick-drying times are essential to mitigating potential losses in your home. Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 now.

How Important is it to Replace Fittings after a Kitchen Fire?

10/8/2020 (Permalink)

SERVPRO truck pulling SERVPRO trailer behind fire damaged home When this homeowner called, we were there. From emergency board-up services to the final restoration.

SERVPRO Works to Restore Over Replace to Help Gatlinburg Residents Overcome Fire Damage in their Homes

Are burnt cabinets salvageable?

The kitchen in your Gatlinburg home is likely to suffer during a fire. Fittings like worktops, cabinets, and draws can all sustain extensive soot and smoke damages. Replacing these parts of the home is both time-consuming and expensive. Cleaning and restoration can often be a cost-efficient method of returning a home to its preloss condition. Many fires do not burn hot enough to harm finished woods or other types of furniture permanently. By applying the correct cleaning principles with professional action, SERVPRO is confident of removing many soot and residues, "Like it never even happened."

What are the cleaning principles for soot and smoke residues?

  • Find the affected area and trace how far smokes have spread from the source
  • Inspect the type of residue as well as the type of surface
  • Use dry and wet cleaning to capture soot residues and remove them from the affected area

What are effective methods for cleaning soots and smoke from kitchen fittings?

Washing and wiping surfaces with fire damage in your Gatlinburg home can be frustratingly ineffective. Soots bond with surfaces at high pressure and temperature, which can make them stubborn to remove. Getting rid of soots or smokes from kitchen fittings often relies on temperature, dwell time, chemical action, or agitation. Sometimes all of these are combined to help remove soots. SERVPRO technicians have a range of methods for dealing with smoke residues, and we can tailor our approach to your home's unique situation.

What is fire damage restoration?

  • Removing smoke residues from surfaces
  • Disposing of non-salvageable materials
  • Deodorizing any remaining smoke odors to return the property to its preloss condition 

Smoke and soot often require advanced cleaning techniques and equipment to dislodge from surfaces. Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

How Hard Is It to Restore My Gatlinburg Home After a Flood?

9/13/2020 (Permalink)

flooded living room with items floating at the surface Flood damage in your home can leave lasting effects that you may not even realize. Contact SERVPRO for professional remediation services right away.

To Professionally Restore Your Gatlinburg Home After a Flood, Contact SERVPRO

Does Storm Flooding Restoration Take More Time Than Other Kinds of Flooding?

Gatlinburg flood damage restoration after a storm has additional steps due to the outside water. Primarily, SERVPRO restoration team specialists deal with the contaminants (soil, pesticides, garbage, etc.) that are not present when the water spills from a cracked inlet pipe or a failed water heater.

Where Do Your Specialists Begin?

Demolition and Removal - The outside water deposits too many contaminants on carpets for us to guarantee they are safe to use after cleaning. After removing the floodwater, team members pull up and dispose of the carpeting and padding underneath. In addition to carpets, the contaminants can also quickly stain or otherwise ruin floor trim, and drywall panels. The list for immediate disposal can also include ceiling tiles if the storm flooding entered through a storm-damaged roof or wall.

Cleaning The Floors – If left standing long enough, contaminants can cause further damage to wood floors and linoleum. Specialists use cleaning agents designed to clean each type of flooring without splitting floorboards or causing the vinyl to lift and separate from the glue holding it in place, allowing air or water bubbles to form in the gaps.

What Else Does the Response Team Do for My Home?

SERVPRO team members also examine each residence for any lingering odors left by the contaminated floodwater. While removing the damaged items reduces the number of odors, it does not eliminate them. Specialists use industrial-strength cleaners and anti-bacterial agents to break down the particles which cause odors. If the particles penetrate deeply into the wood, they can use a fogger device to create a cloud of deodorizing and cleaning particles that bind with and eliminate odor particles.

To schedule a service call with our restoration specialists, contact SERVPRO of Sevier, Jefferson & Cocke Counties today at (865) 429-8885. We are here to return your home to a clean, livable condition as swiftly as possible. 

Click here for more information about Gatlinburg.

How Can Soot Get Removed from My Pigeon Forge Home?

8/31/2020 (Permalink)

Black home with boarded up windows After fire damage SERVPRO can help make it "Like it never even happened."

Depending on its location and the materials affected, soot can be a considerable threat to your property if not addressed quickly and deliberately. 

Fire restoration and recovery can be an overwhelming process for Pigeon Forge homeowners. Seeing your property in such disarray after a structure fire can leave you questioning whether the house will ever look the same again. As a trusted restoration company for many insurance providers serving our area, we understand all of the obstacles we could face with your home's restoration and recovery. We work alongside your insurance adjuster to meet their expectations, needs, and limitations. In many ways, beginning as soon as our team first arrives, we are working to make fire losses, "Like it never even happened."

Among the most threatening conditions that exist after fire damage in Pigeon Forge homes are smoke residues and soot. These residues and circulating particles can be hazardous to the health of those exposed and provide a threat to the surfaces where these particulates come to rest. Addressing these concerns requires multiple strategies, equipment, and even qualified personnel.

How Does Soot Develop? 

Despite the destruction you might see looking around your house after a fire gets extinguished, much of what you view is incomplete combustion. Half-burned materials and contents can often be a catalyst for soot production and smoke residues adhering to the walls, ceilings, and other surfaces throughout the house. Soot can be among the most dangerous and threatening presences in your home after a fire, specifically because of its effect on those exposed without the appropriate personal protective equipment. Our technicians responding to fire loss incidents arrive with respirators, coveralls, and other protective gear to ensure that we are not directly exposed to hazardous conditions until the property's appropriate evaluation has taken place. With soot concerns, the primary threatening aspects of this health hazard include:

  • Microscopic size
  • Carcinogenic
  • Acidic

How Can You Remove Smoke Residues from Wall and Ceiling Surfaces? 

Our responding technicians' primary focus is to address smoke residues adhered to services throughout your property. The faster that we can remove these safely, the less threat of our technicians or the occupants of the house becoming exposed to threatening conditions. Also, our focus on eliminating soot buildup on the services of specific materials and wall systems can protect these materials from the particles' acidic nature. There are many factors involved in choosing the right approach for removing smoke residues, including the type of residue present, the thickness of the coating, the material underneath the residue, and other factors. Specific abrasive cleaning techniques could damage underlying materials if these considerations do not happen before cleaning begins. Among the popular choices for residue removal, we often consider:

  • Media Blasting – The premise of blasting involves using media like baking soda and pressurized water or air to dislodge and remove smoke residues from exposed materials' surfaces. This approach can impact the coating of soot exclusively without damaging the underlying substrate.
  • Dry Ice Blasting - Pressurized dry ice pellets (CO2) are placed in a hopper and then directed at slightly charred roof members to scrape off a thin layer of carbonized wood. This means that supporting structures, especially for the roof, do not require demolition.
  • Surface Cleaning – Oily residues like you might find after proteins have burned, can be equally challenging to remove from specific surfaces. Emulsification is the best approach in these situations, and this occurs by introducing water-based solvents to the surfaces along with abrasive cleaning techniques.
  • Controlled Demolition – In more extreme cases where so the damage has already impacted the material to the point of degradation or staining, the suitable approach is to remove the affected portions of the construction material. Addressing the situation quickly can reduce a greater need for tear-out and reconstruction overall.

Can Soot Get Removed from Contents? 

Protecting your personal belongings is also a focal point of our fast response to fire emergencies. Soot can be just as considerable of a threat to these possessions as it is to services throughout the home. In many situations, it is cost-effective and more efficient to relocate these damaged belongings to our SERVPRO facility for focused cleaning and restoration. We have several specific techniques designed exclusively to address smoke residues within varying materials. Some of these approaches include:

Removing smoke residues requires specific equipment, products, and experienced personnel to achieve. You can count on the fast response and industry-leading equipment of our SERVPRO of Sevier, Jefferson & Cocke Counties team when fire emergencies occur. Give us a call whenever you need us at (865) 429-8885.

The Roof In my Store is Leaking Due to a Storm; What do I do?

8/31/2020 (Permalink)

Large Hole in the roof causing ceiling collapse If roof damage allows water into your business, call SERVPRO for restoration.

Take Quick Action and Call a Professional Team When You have Flood Damage in Your Sevierville Store

Storms can have a detrimental effect on your Sevierville business, and most of it is unavoidable. Whether there is a power outage that threatens your inventory or a leaky window, water in your store disrupts your day-to-day operations. In extreme cases, the roof or a door can break down enough for water to flood your space. When flooding occurs, you need a professional team to inspect the damage and develop a suitable action plan.

Our team is ready to handle flood damage in your Sevierville business. At SERVPRO, we pride ourselves on our ability to arrive promptly and provide a thorough assessment of the situation, so you have the information you need to make business decisions. Our expertise is verified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the certifying agency in our industry. Rather than assembling a team of contractors to address your needs, let our crew take the helm and lend our expertise to your restoration process.

How does a professional team clean my business after a flood?

Many people wonder what exactly is the difference between hiring a professional restoration team and taking action yourself. Besides our formal training in all water restoration matters, we also have within our reach the latest techniques and equipment in the industry. Handling each project with the correct tools makes for more efficient use of time and money, mitigating your loss. As our SERVPRO team addresses problem areas in your store, we may use some of the following to achieve restoration-

  • Water extractors of various capacities to remove significant volumes of water as well as water hiding in hard-to-reach places
  • Foggers to spray antimicrobial solutions through your store, allowing them to settle on all surfaces and prevent the spread of bacteria
  • Dehumidifiers of varying sizes to improve the speed of absorption for moisture in the air

SERVPRO of Sevier, Jefferson & Cocke Counties understands your needs as a business suffering from flood damage. Call us at (865) 429-8885 and let us be your ally in a time of crisis. Like you, we want your store to feel, "Like it never even happened." 

How Can I Remove the Soot After My House Fire?

8/28/2020 (Permalink)

House Fire Our professionals have state of the art equipment to clean up and restore your home so you can return safely after a fire.

Fire Damage and Soot are No Match for SERVPRO – Let Us Restore Your Gatlinburg Home!

Any sudden blaze will leave your Gatlinburg property with copious amounts of debris and plenty of stubborn soot residue. When you call SERVPRO to help, we ensure that your interior gets restored to preloss condition, free of any fire reminders. Our objective is to make it “Like it never even happened,” with each project we are called out to. We deploy our Green Fleet to get to work, providing our state-of-the-art methods and professional equipment.

Will All the Odors and Soot Go Away?

Soot and smoke particles are often stubborn, making them a priority for each call we have to help with fire damage in Gatlinburg. Because the soot is acidic by nature, it can lead to corrosion of certain materials, such as metals. Our skilled technicians address harsh soot residue in several ways, including:

  • Wet or dry methods help to loosen smoke and soot particles from a variety of surface areas.
  • Thermal foggers work to heat up deodorizing agents to form a chemical cloud, which then penetrates the materials and helps pull out odorous particles.
  • When there is a substantial amount of smoke residue present on surfaces, we can seal the walls using a special primer. This gets followed up with the final paint color for a flawless finish.

What About the Air in My Home?

Indoor air quality is always essential with a fire restoration job, which is why we employ various filtration tools to pull out particulates from the air within your home. This helps eliminate lingering smoke odors while ensuring that your interior air is safe for inhabitants.

  • Air Scrubbers – these powerful tools inhibit microorganism colonization while reducing air particulates.
  • Hydroxyl Generators – this equipment deodorizes your interior while filtering and purifying the air with HEPA filtration.

When you need help reversing the impact of fire damage, call our team at SERVPRO of Sevier, Jefferson & Cocke Counties. We are available for emergency restoration services 24/7 at (865) 429-8885.

Want to see more about Gatlinburg.

Who Can Remove Floodwaters From My Home?

8/28/2020 (Permalink)

Homes in flood water Flooding is no match for SERVPRO. We are equipped and ready at a moment's notice to restore your home.

SERVPRO Is Ready 24/7 To Help You Dry Your Home.

Dirty floodwater requires a swift response to avoid further damages. If your Gatlinburg home has flooded, you need trained experts who can quickly remove water and dry out your home. 

How Does SERVPRO Remove floodwater?

Once our team of technicians arrive at your home, we can deploy our three tools for removing water:

Truck-mounted extractors: When a large quantity of water is present in your home, we can use truck-mounted extractors to vacuum water from your floors.

Portable Extractors: Our technicians use these extractors to reach restricted areas in your house that the truck-mounted extractors cannot reach. 

Pumps: When there are more than two inches of flooding in your home, submersible pumps can be used to extract the water. 

What If Water Gets Inside My Walls?

SERVPRO technicians can inspect your walls with thermal cameras and moisture meters to check for floodwater. If water is found, we can begin ventilating your walls by drilling holes and forcing dry air inside with specialty drying equipment. 

Will My House Smell Because of Flooding?

Flood water consists of unclean Category 3 black water. Blackwater is unsanitary and can leave an unpleasant smell. While the worst odors will be removed with the floodwaters, residual odors can remain even after drying. We use several methods to neutralize these odors:

Injecting deodorant into affected spots 

Directly spraying disinfectants onto affected surfaces

Wet Fogging your house with deodorizers 

Using air scrubbers to capture odors and chemicals from the air. 

While deodorizing, we can apply disinfectants to help mitigate dangers from bacteria and viruses. Rest assured, we will do our best to make sure your home is sanitary.

If you are the victim of flooding, then call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885, and we will get you on your way to feeling "Like it never even happened."

See more about Gatlinburg.

What Is the Importance of Mitigation When Responding to a Water Loss Scenario in Gatlinburg?

8/28/2020 (Permalink)

Male SERVPRO team member standing in front of SERVPRO restoration equipment Our friendly team is always available to tackle your water damage emergencies.

SERVPRO Focuses Efforts on Halting the Harm Moisture Can Do, with Appropriate Water Mitigation Preventing Long Term Gatlinburg Structural and Contents Damage

When unexpected water invades your Gatlinburg home's interior, you have only a short time to intercede before permanent damage to your home's structural components and contents begins. Because water performs so many useful functions in our residences, it is surprising just how corrosive water can be to commonly used construction materials and furnishings, household goods, and personal possessions. The critical need during the first minutes to hours of water damage is mitigation. Simply put, the destructive action of water must be stopped.  

What Happens to Materials While Water Damage Goes Unmitigated? 

A predictable timeline of damage is anticipated until efficient and effective water mitigations occur in Gatlinburg. The age and condition of structural materials inside your home can cause the speed with which the damage happens to vary. Here is a general outline of expectations: 

  • Water from the leak or spill flows across surfaces, soaking all in its path
  • Porous and highly permeable materials absorb the water first, including drywall, insulation, ceiling tiles, carpeting and padding, and upholstered
  • Stains and paints on furniture frames can bleed onto the carpet and bare floors
  • Floors -- all types become saturated, but popular engineered or laminate flooring deteriorates (delaminates) fast
  • Papers, clothes, books, rugs, window coverings 

How Fast Does the Damage Take Hold? 

During the first minutes through the first day: 

  • Drywall begins to swell and crumble from the water damage
  • Metal surfaces and fasteners or trim begin to tarnish and corrode (rust)
  • Wooden furniture begins to swell and finishes crack
  • Dyes and inks from textiles and papers liquify, threatening to spread and stain other contents and building materials 
  • Odors, often musty and unpleasant, are detectable 

Progressive damage from 48 Hours to One Week: 

  • Paint begins to blister or peel on walls, and wallpaper separates
  • Wood flooring swells and warps, including subfloors even under seemingly impervious materials like ceramic tile
  • Wooden framing supports including doors, windows, floor joists, and studs swell and distort
  • The corroded metal loses strength and ability to function as intended
  • Mold and mildew begin to grow, multiplying and spreading on visible surfaces and in building cavities
  • Furniture warps and can show signs of mold
  • As the standing and absorbed water remains unmitigated, substantial biohazard contamination is possible 

Accelerated Damage after One Week: 

The longer it takes to remove water and dry out the space, the more severe the damage becomes. Failure to complete water mitigation promptly causes remediation and restoration costs, and the time taken to intervene will spiral dramatically. Structural safety, expansive mold colony growth, and the intensity of biohazard contaminants pose increasingly severe risks to occupants and the stability and integrity of your home. 

What Are Common Water Mitigation Actions? 

SERVPRO crews attend to water mitigation in Gatlinburg immediately after safety hazards are identified and controlled. Water damage mitigation encompasses a wide range of efforts that prevent excess water from continuing to soak into and damage building materials and contents: 

Pack-out  

If we pack up and move the wet contents inside your home to either a secure and dry area elsewhere on your property or our production facility, we halt water damage in two primary ways: 

  • We remove the goods from the source of water, permitting an assessment by skilled contents technicians to complete a restorative arc, returning the items to functionality and appearance. 
  • We reduce the humidity load inside your home and prevent the absorbed water from wicking into building materials.  

Water Extraction 

Pumps and powerful water extraction equipment (both truck-mounted and portable) move hundreds to thousands of gallons of water out of your home. Aggressive water extraction is much more useful than structural drying alone. Water removal reduces the time taken to reduce the high moisture contents of materials significantly. The fast-drying helps control any potential mold outbreak. In preparation for drying, we also test for any hidden water trapped in building cavities or recesses. Controlled demolition strategies such as flood cuts help release fluids and open wet areas to the effects of drying equipment. 

Applied Structural Drying 

Once as much liquid water as possible evacuates your home, our team determines drying goals. Using moisture measurements taken during testing and comparing them to levels obtained in your home's unaffected space inform our technicians to arrive at the most appropriate objectives. We reduce the moisture content in your home's targeted rooms by balancing air movement, temperature, and humidity through air movers and dehumidifiers. 

Swift and sure water mitigation techniques, as performed by SERVPRO of Sevier, Jefferson & Cocke Counties, stops the progression of severe damage otherwise likely after a leak, appliance malfunction, or other water loss. A call to (865) 429-8885 sets up a substantive response at a challenging time. 

How Can I Repair My Vinyl Floors After I Have an Appliance Leak?

7/8/2020 (Permalink)

flood in kitchen Do you know how to restore your appliances after water damage? Call SERVPRO of Pigeon Forge to mitigate your problems.

For Water Mitigation After You Have an Appliance in Your Pigeon Forge Home Leak--Call SERVPRO

Most houses in Pigeon Forge have several appliances that have plumbing running to them, including your dishwasher, washing machine, and your refrigerator's ice maker. If one of these appliances malfunctions, then moisture can follow gravity and collect on your vinyl flooring.

How can you tell if my vinyl flooring got wet or is ruined?

During water mitigation projects in Pigeon Forge, our SERVPRO technicians often have to deal with wet vinyl floors because many kitchens, bathrooms, and laundry rooms contain this type of flooring. Vinyl Floors can come in rolls, planks, or tiles, and they either get glued down or snapped together during installation.

  1.     Inspection Process- To inspect the presence of moisture underneath vinyl flooring, we can use a non-penetrating moisture meter. Since some vinyl materials and the glues that hold them down can contain asbestos, we always get the adhesive and the flooring tested before we attempt to lift it or remove it.
  2.     Can the Floors Be Restored?- Moisture usually does not damage vinyl floors if it stays on top of the flooring. As a first step, our SERVPRO team can extract, squeegee, or mop up any standing water sitting on top of your flooring. However, if the water made its way underneath the flooring, it could loosen the adhesives holding the vinyl to the subfloor.
  3.     Concrete Subfloors- When your vinyl flooring is glued down to a concrete subfloor (like it is in many laundry rooms), the tiles could start to become loose if a significant amount of water saturates the floor. If moisture flows up through the concrete, then it could push the vinyl tiles off of it.
  4.     Plywood Subfloors- When vinyl floors are attached to wooden subfloors (like in many bathrooms and kitchens) the flooring can get damaged due to the subfloor warping or deteriorating.

If one of the appliances in your house ever breaks and leaks water onto your floors, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 24 hours a day.

Can a Business in Sevierville Recover after a Flood?

6/19/2020 (Permalink)

flooding in property Control losses at your business premises after flooding, contact SERVPRO.

When Commercial Flood Damage Affects your Business, Contact Sevierville's Restorer of choice, SERVPRO.

What are the crucial steps for businesses with flooding?

Taking action is vital to recovering large amounts of your Sevierville business after flooding. Where possible, shut off power to the property and evacuate- this can help to prevent further harm from electrical fires. Most flood insurance policies are separate from business insurance, so you should contact your flood insurer before contacting a professional restorer to mitigate the effects of flooding. In 2019, floods were the cause of $6.2 billion worth of damages. One of the crucial factors in controlling flood losses is early diagnosis and mitigation, which can stem the tide of water against your business premises and contents.

What is the role of commercial flood restorers?

We perform commercial flood damage recovery for businesses all over Sevierville. When flooding occurs, first responders like paramedics, fire marshals and police are the first on the scene. After damages have occurred, remodelers, architects, and general constructors set to work rebuilding residence and businesses. Our role as a restorer is in-between a first-responder and a general contractor. We can enter your property to perform scoping of safety hazards, board up broken doors or windows to prevent looting, and mitigate the damages of flooding. Our mitigation work may include sealing the property to stop further rainfall or floodwater intrusion, draining, drying, and preparing the property for general contractors.

What can flood mitigation do for my business?

The initial impact of flooding is usually the hardest felt. However, damages do not stop at the point of water intrusion. Once water enters a property, it begins to degrade both the structure and the contents. If you run a mechanics, there may be a severe amount of harm caused by rusting of tools or parts in your garage. Equally, a showroom may require temporary storage to avoid floodwaters from causing irreversible damage to stock. SERVPRO technicians can arrive on-site within four hours of notification of loss and begin to take back control of your business premises. We pump water out of the property fast while taking care to prevent mold or water contamination from affecting your premises.

What happens to my business equipment in a significant flood loss?

Business equipment can be vital to your ability to perform your services. The cost of replacing equipment can be high, while insurance claims can take time to come through. SERVPRO is an expert at protecting and restoring contents and equipment in commercial premises. Usually, we aim to restore materials on-site by isolating them in a clean, dry area of the premises. When significant flooding situations occur, we can perform a pack-out procedure where equipment, or stock, can be taken for temporary storage at one of our climate-controlled warehouses. One advantage of removing equipment from the premises altogether is that it allows us to concentrate or restore the structure and provide space for general constructors to perform the repair.

How does a flood pack-out procedure work?

    •    Restorers identify and record items for safe storage
    •    We enlist professional movers to transport goods to our warehouses
    •    Items in secure storage are restored using mechanical washing and drying techniques
    •    Once your business premises is back to a preloss condition, we can return equipment using professional movers

How do I prepare my business for flooding?

One of the leading causes of damage for businesses with flooding is structural absorption and water migration. The difference between category one and category four flooding is the amount that water has spread into building materials as well as cavities. The most effective method of safeguarding your business against flooding is to make it water-resistant. These steps could include using tiles or concrete with a damp proof cover on your floors instead of carpets or wood. The same approach applies to baseboards and structural components. Using flood-resistant varnishes can help to prevent floodwater migration while you wait for restorers to arrive.

What is a good flood preparation plan for businesses?

    •    Make a list of any equipment or items that you can remove quickly from the building or onto upper levels when a flood warning occurs
    •    Order and store sandbags which can help to protect doorways and other openings from water intrusion
    •    Keep a list of vital contacts including restorers, insurance documents and local council emergency numbers
    •    Prepare a plan of evacuation for you and your staff

Control losses at your business premises after flooding, contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885.

How Do I Get This Floodwater Out of My Home?

6/10/2020 (Permalink)

home/flood Homeowners have to deal with many things which may include water damage. Contact SERVPRO right away.

Call SERVPRO to Quickly Remove Water and Return Your Sevierville Home to its Original Condition

Spring rains have already given way to Summer thunderstorms with more on the way. Residents know that the speed of the storm can lift and damage roofs, knock down trees, and cause more damage, which is often as, or more, costly than the floodwater, which enters Sevierville area homes to cause problems throughout the structure.  

How Much is Removal going to Cost?

After a storm, flood damage to Sevierville homes can be extensive and expensive. At SERVPRO, we take every effort to return your home to a safe condition, ready for reoccupation as quickly as possible. Our water restoration teams also make every effort to work with your insurance agent to make sure the cost is as little as possible to you. 

Our first action is to get the floodwater out of your home as quickly as possible, using pumps and other extraction devices. Once accomplished, team members remove any soil and other items that came in with the flood. As they complete this task, one of our inspectors checks for personal and structural property too damaged for restoration and has it removed as well.  

No Water is Great, But what about My Damaged Roof?

Since we do not want further rain or floodwater to get inside, our teams covered damaged roofs, walls, windows, and doors with plywood. This helps keep out water and also reduces the threat from other problems such as animal intrusions, trespassing, and vandalism. 

Can SERVPRO rebuild my Home?

Yes. SERVPRO has trained builders on its team. Our specialists can lay new flooring, hang new drywall, replace wall framing, and even rebuild damaged support structure where needed. If the job requires major reconstruction, the team leader does recommend using a licensed contractor, however. 

For more information on how we can support you and your home, call SERVPRO of Seiver, Jefferson & Cocke Counties today at (865) 429-8885. We are here for you. 

Learn more about Sevierville

What is the Best Way to Get Rid of The Smoke Smell from My Home?

6/2/2020 (Permalink)

electrical fire Don't let fire and soot damage to your Gaitlin home get you down. Call the professionals in SERVPRO to handle the work.

SERVPRO Uses Professional Equipment and Products to Remove Smoke Odors

One of the worst things about experiencing a fire in your Gatlinburg home is the lingering smoke smell. Even the smallest kitchen fire can make your whole house smell, especially if you had some meat or fish cooking on the stove, causing a protein fire. First, it is crucial to remove the source of the smell and then go about deodorizing your home.

Can I Ventilate my Home and Spray Air Freshener to Get Rid of the Smell?

Maybe, but Professionals Have Access to Stronger Equipment and Cleaning Chemicals unfortunately for your fire damaged Gatlinburg home, it is incredibly challenging to rid your home of smoke smells only by "airing it out" or through ventilation. Air freshener is a masking agent that may cover up the smell for a short time, but typically does nothing to eradicate the malodors caused by fire. Often, technicians use a combination of techniques and equipment in a multi-step approach to rid your home of the terrible smoke smell.

What Kind of Air Purifying Equipment Helps Get Rid of the Smell?

  • Electronic filters kill microorganisms that are floating in the air as they go through the filter.
  • Ventilation fans pull outdoor air in the impacted area while exhausting the smoke-filled air from inside the home, weather-permitting
  • Air scrubbers use charcoal filters to trap odorous particles as it filters clean air back into the environment.
  • Hydroxyl generators produce pairing bonds to neutralize airborne odors

How Does Fogging Help?

  • Foggers recreate smoke by traveling in a fog throughout your home, reaching every nook and cranny.
  • Humectants in wet fogging absorb the odor particles.
  • Counteractants in thermal fogging chemically combines with the odor molecules to destroy the smells.

For help ridding your home of strong smoke odors, contact SERVPRO of Sevier, Jefferson & Cocke Counties (865) 429-8885. We make it, "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Sevierville, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Sevier, Jefferson & Cocke Counties today at (865) 429-8885 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Do I Need To Make Plans For Water Removal From My Gatlinburg House?

5/19/2020 (Permalink)

water overflowing a sink Seemingly small things can cause a lot of water damage. SERVPRO is available 24/7 to meet your water damage restoration needs.

SERVPRPO Can Help You Create and Implement a Restoration Plan That Addresses the Water Spill Faster or More Effectively 

Making plans for water removal from your Gatlinburg house after a pipe burst or other sudden water release may sound like an unnecessary or unusual way to respond. However, having a plan helps in many ways, including expediting the restoration process. 

What goes into water removal plans to save Gatlinburg Homes after water spills? 

Water loss situations in Gatlinburg are unique, so a new plan is necessary for each incident - even when it happens more than once in the same house. The plan may depend on the intensity of the water loss or the layout of your house. Typical issues that you have to factor in when preparing for the restoration include: 

  • The percentage and type of wet materials involved
  • Area covered by the spilled water
  • The source of the water
  • The level of damage to materials 

Although most of the spilled water pools on surfaces around the property, various materials absorb the rest. Such absorption can significantly slow the removal process since drying wet materials is not as fast as extracting water from surfaces. Drying relies on evaporation, which is 1200 times slower than extraction. Establishing which materials are wet, and the level of moisture absorbed ensures any tactic that can help improve the removal speed is applied. Our SERVPRO technicians inspect the loss site physically to find the wet materials. We also use both penetrative and non-penetrative moisture meters to test the level of wetness in materials. 

Knowing the amount of water that needs removing helps in calculating the time it might take or determining the other resources needed to complete it. Unlike measuring water held in a container, estimating the amount of spilled water is complicated. However, measuring the total area covered by the water spill can reveal approximately how many gallons are involved. Since water extractors and dehumidifiers have ratings of how many gallons, or pints they can remove over a specific period, estimating the amount of water involved helps determine the time needed to handle the removal process.

The water source also influences the water removal process in Gatlinburg, especially if such a source is not clean. Removal in such a case also involves cleanup steps such as the application of detergents and rinsing. Such steps lead to the repetition of some steps such as extraction, thus prolonging the removal process. Our SERVPRO crews have several automated cleaning equipment, including wet vacuums and pressure washers that help expedite cleaning processes. 

Why is it necessary to estimate the water removal time?

You might believe that once water spills, cleaning, and drying the property is the only thing you can do to restore it to its preloss state. However, water is a universal solvent that readily damages many materials through extended exposure. Luckily, most of the damages are not instantaneous, and with quick action, you can prevent or minimize them. Estimating the time removal might take can help you marshal enough resources to complete extraction or drying before permanent damage happens. 

What typical timelines should I be wary of during water removal? 

  • Stains on carpets can happen immediately
  • Rotting in wood can happen within 7-10 days
  • Mold development can start within 24-48 hours 

Sometimes the damages that happen depend on the combination of items you have in your house. For instance, if carpeting covers the floor of the house, the water spill threat is amplified by the presence of items that can release dyes or other substances that stain the carpet. Our SERVPRO technicians prioritize removing area rugs, books, draperies, and metallic or wooden furniture legs from contact with the wet carpet to save it from stains. 

When is demolition necessary during water removal? 

Controlled demolition helps improve the water removal process in many ways, including creating better access to enclosed areas. Typical reasons for such demolition include: 

  • Removal of materials damaged beyond repair
  • Removal of vapor barriers
  • Removal of materials to reduce their drying time 

A wide range of materials can act as vapor barriers in your house, including wallpaper, 4-mil polyethylene paper installed behind drywall, felt paper under hardwoods, and gloss or semi-gloss paints. Demolition can involve removing entire pieces of materials, such as when our SERVPRO technicians make flood cuts or remove minimal materials such as when we punch vent holes to circulate dry air into cavities to quicken drying. 

SERVPRO of Sevier, Jefferson & Cocke Counties can help you address a water spill at your Sevierville, Pigeon Forge, or Jefferson City home "Like it never even happened." Call us at (865) 429-8885 at any time.

Who Can Dry and Clean My Sevierville Home After a Loss?

5/17/2020 (Permalink)

woman standing wearing galoshes in water damaged room Many times water damage is not a DIY situation. Contact SERVPRO for effective water removal.

Our SERVPRO team can offer fast restoration solutions to dry and recover damaged areas of your home after a water loss.

Cleaning up after a water loss incident might not seem like a dire situation, but inadequate cleaning and recovery of damaged areas can lead to costlier conditions. Microbial threats thrive and spread quickly through areas where moisture and dampness might still exist, leaving cause for concern for DIY drying and cleaning.

What Tools Are Necessary for Drying My Home?

While there are several steps ahead of water cleanup for Sevierville homes, drying is among one of the most vital in a water loss situation. We utilize several premier tools and advanced technologies to identify moisture pockets beyond surface materials and to ensure that the job gets completed thoroughly and efficiently. Some of these tools include:

  • Air Movers – high-velocity fans that can either work on drying out an entire room or area of the home or that can focus blasts of heated air at specific materials. These tools are vital to amplify evaporative drying techniques. 
  • Drying Mats – With hardwood and tile flooring, moisture pockets can be a troublesome threat for air movers to reach. Drying mats pull moisture from materials in a controlled manner, allowing our SERVPRO team to monitor progress and not over-dry the wood.
  • Dehumidifiers – Evaporative drying increases the moisture content in the environment, and dehumidifiers work to eliminate that. 

Am I Responsible for Cleaning the House After Restoration?

Cleaning up after a water loss incident can mean wiping down surfaces and even refinishing some of the damaged wood in areas of the house. Homeowners can often assume this is their responsibility to address, but our team can also complete this along with other mitigation, restoration, and even reconstruction needs your property might have.

No matter how severe water losses might seem in your home, our SERVPRO of Sevier, Jefferson & Cocke Counties team can help. Give us a call at (865) 429-8885 to make it “Like it never even happened.”


Click here for more information about Sevierville.

Targeting Cleaning and Sanitizing Your Sevierville Home During This Pandemic

5/15/2020 (Permalink)

yellow gloved hand wiping a blue wall with a pink rag SERVPRO cleans and disinfects following the guidance of the CDC.

Sevierville is at War with the Virus

The good citizens of Sevierville, along with much of the rest of our country are practicing social distancing, hand washing, disinfecting, and cleaning, and other measures being recommended to us by the Centers for Disease Control and Prevention (CDC) and our government officials.

What More Can Be Done in Sevierville in the Battle Against the Pandemic?

 We all need to be diligent in following the CDC’s recommendations. We can also maintain a healthy attitude, exercise, and engage in meaningful activities. This is also a good time to consider ways to step up the quality of your preventative cleaning campaign. How about your daily virus preventative cleaning regime --  is it as effective as it could be?  Maybe it’s time to add professional cleaning help? 

Our SERVPRO technicians can apply hospital-grade disinfectants to your floors and the frequent-touch surfaces in your buildings. Our specialty cleaning crews have been trained to work in all levels of environmental cleaning and are able to customize a plan that’s right for you, based upon their observations and vast experiences.  Our team is accustomed to the protocols for cleaning in situations where there is a high-probability of pathogenic microorganisms, such as sewage backups, crime scenes, and mold contamination. The cleaning protocols for this current virus are no different.

SERVPRO of Sevier, Jefferson & Cocke Counties offers flexible hours 24/7. We have developed a variety of methods that utilize different cleaning and disinfection products based on the types of surfaces and materials to be cleaned, keeping costs down, and other factors. Our pricing is reasonable. We are here to help. Don't hesitate to schedule a conversation and/or estimate, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 today.

To learn more about Sevierville, click here

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

How Do I Clean Up After Flooding in My Salon?

5/6/2020 (Permalink)

dehumidifier in walk way of library SERVPRO can mitigate your flood damage in your library or other business in Sevierville.

Our SERVPRO Professionals Can Help with Extraction, Cleaning, and Reconstruction Needs After Flooding in Your Sevierville Salon.

Floods can be traumatic, especially when they force you to shut down your  Sevierville salon to allow for restoration and recovery efforts to begin. As widespread as these damaging effects might become, a prompt response by qualified restoration professionals like our SERVPRO team can get you back in your salon quickly. It is our business to get you back in business.

What Is the Best Water Removal Tool for Engineered Wood Flooring?

While there are multiple layers of flood damage to Sevierville properties after a flood, our professionals must first begin with removing standing water. With engineered wood flooring throughout the main shop area, it is crucial to get surface water dried up as soon as possible. Pressed wood planks can still be highly absorbent, which can ultimately lead to a need for reconstruction if not dried up fast. Some of the tools to remove surface water include:

  • Wet Vacuums 
  • Squeegee Wands
  • Submersible Pumps 

How Do I Protect Specialty Equipment and Stocked Products? 

Content management is one of the centerpieces of the effective restoration that we can offer your salon. With high-dollar chairs in each of the stations for your stylists and shelves stocked with premier beauty products, exposure to flooding can be destructive. We work to extract water and dry up the area to protect these items or relocate them as necessary.

Can My Business Stay Open During Restoration? 

Staying open after a flood might be possible, provided that our restoration professionals have established the appropriate containment barriers, but this is rarely the case. In most situations after natural flooding, your doors must temporarily close to allow our technicians full access to the open floorplan of the salon and thoroughly clean and disinfect exposed surfaces and contents.

When flooding occurs, call the team you can trust. Our SERVPRO of Sevier, Jefferson & Cocke Counties professionals are standing by at (865) 429-8885.

My Home is in Need of Restoration After a Flood in Sevierville. Who Do I Call?

4/26/2020 (Permalink)

flooded area with many homes Don't panic when facing flood damage. Make sure that you and your family are safe and then contact SERVPRO for effective water removal services.

You Can Get Specialist Flood Damage Cleanup in Sevierville From SERVPRO

Floods are unpredictable and uncontrollable. Flooding can cause varying degrees of destruction to walls, floors, soft furnishings, furniture, and the building materials of your home within a short time, depending on its severity. After your Sevierville home floods, it is crucial to hire professionals who can assess it and remove and dry all items water has affected. This can prevent further structural destruction and limit the chance of mold developing.

What does SERVPRO’s emergency flood damage cleaning service involve?

Our team understands the importance of dealing with flood damage in affected Sevierville homes, and we offer a proficient and fast clean up solution. Our trained crew can remove debris, clean, and dry your home quickly and efficiently to minimize the disruption flooding causes and the health risks linked with hazardous floodwater. Some reasons to call us include:

  •     We offer our services on a 24-hour, 7-day basis.
  •     We can deal with highly sensitive situations.
  •     We guarantee a rapid response time.
  •     We are compliant with current health and safety guidelines, legislation and guarantee safe and legal disposal of hazardous materials.

How do you remove the debris? 

After a flood, cleaning up the debris and mud in Sevierville is a challenging and tiresome job. Floodwater can carry materials of all sorts of shapes and sizes, and dump them in unexpected locations. It may bring paper waste, food wrappers, sewage water, stones, broken items, and damaged possessions, among others.

The unexpected locations where debris settles makes it hard to clean and remove. For instance, if a huge stone gets inside a building, that can take a lot of time and work to remove and contain the damage. We have different material handling tools, rakes, power washers, and spades that come in handy when removing debris.

How do you remove the floodwater? 

Restoring a flood-damaged home is a valuable service for both the property owner and the insurance industry. Water removal is among our most essential services. We have the training, specialized equipment, and expertise to dry and restore flood-damaged structures properly.

SERVPRO uses the best water removal techniques. We can use trash pumps that can remove water that is mixed with sludge and twigs without the risk of damaging your property. Our team consists of dedicated and skilled workers who have compassion following a disaster.

Why is it essential to sanitize a home after flood damage?

Floodwaters pass anywhere and carry whatever crosses their way, including hazardous chemicals. When a flood occurs, everything is vulnerable to its destructive power. This includes companies that produce chemicals. The floodwater can get mixed up with chemicals, some poisonous and take them, to wherever it’s heading. Floodwater may also contain bacteria, fungi, and viruses. That is the reason why sanitation of a residence is a necessity after a flooding incident.

SERVPRO provides a unique and intensive range of specialist disinfection services to deal with potentially harmful situations in a discrete, safe, and legally compliant way. We can professionally attend to locations that potentially hazardous materials are present to eradicate all sources of contamination safely and quickly. 

Our team can use powered sprayers or hand pump-up sprayers to spray antimicrobials or disinfectants directly on the surfaces we are treating. They can dispense the products at about 50 pounds per square inch (PSI). 

How do I file a claim with my insurance company?

Insurance companies encourage homeowners to try to minimize the damage to their homes. We recommend that you call SERVPRO to start flood damage mitigation immediately to reduce the damage and restoration costs. You also need to call your insurance company to inform it that your home is flooded and you want to make a claim. It is essential to keep a record of the times and dates you called your insurance firm. 

Generally, insurance policies offer different levels of coverage. Go through your insurance documents to determine what is covered and what is not. You might be able to get:

  •     A replacement of flood-damaged items
  •     Professional assistance to clean up your house
  •     Temporary alternative accommodation if it is necessary to move out when restorers are cleaning up and drying your home. 

Your insurer can send a loss adjuster to your home to assess the damage. The adjuster may not get to your house immediately if the flooding in your area is severe. When you call the insurance firm, you need to find out the following:

  •     When the adjuster can come to survey the destruction.
  •     When your insurer organizes and pays for cleanup and redecoration of your house.

It is vital to document all the damage so that you can show it to the insurance firm. Our SERVPRO team can assist you in documenting the flood damage by 

  •     Taking photos or videos of the flood damage
  •     Using a permanent ink pen to mark the highest level that flood water reached the walls of affected rooms. 
  •     We can list the damaged items in each room. As we inventory, we can use our Contents Claim Inventory Service (CCIS) to classify the contents as either salvageable, questionable, or non-salvageable items. 

Keeping a record of your claim is vital. You can keep details of the calls you made to your insurance firm and the team restoring your house. Also, keep copies of letters and emails you send or receive. This will be helpful when you speak to your insurer about your claim.

SERVPRO of Sevier, Jefferson & Cocke Counties is ready to serve you anytime you need us. Contact us today at (865) 429-8885 to restore your flooded home.

The Real Truth About Tending to Fire Damage Issues in Sevierville

4/6/2020 (Permalink)

fire damaged kitchen Regardless of the extent of the fire damage, lingering odors are hard to conquer with professional help. Contact our certified team for services.

Is My Fire Damage in Sevierville Big Enough for a Professional Cleanup Company?

As many of us spend more time cooking at home, we may increase our risk of a kitchen accident causing fire damage to our home. The flames may affect only one area of our home and leave behind soot and smoke. It can also leave behind a reminder only our sense of smell can perceive. Often, it is the foul smell of smoke and fire that drives us to seek professional help.

Homes with fire damage in Sevierville can call upon our SERVPRO team for help. Regardless of the size of the fire, your curtains, furniture, and other surfaces may continue to emanate an odor that clings to everything you do. As homeowners, we may venture to the store and purchase aroma diffusers and scented candles from the vast array available. However, our efforts may fall short of neutralizing the odor and eliminating it once and for all.

SERVPRO technicians train in the classroom and on the field to address situations like yours. Our techniques and products are available to deodorize your home are far more efficient than what is available at your local supermarket. Here are a few of the options at our fingertips:

  • Air scrubbers
  • Odor pellets
  • Ozone generators

The focus of our application can vary from neutralizing odor molecules to eliminating them, and SERVPRO of Sevier, Jefferson & Cocke Counties is your source for them all. Call us at (865) 429-8885 regardless of the size of your emergency and let us leave your home, "Like it never even happened."

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What Is the Best Extractor for Water in Gatlinburg Homes?

4/3/2020 (Permalink)

standing water on kitchen floor SERVPRO has the tools to remove water from your home.

Our SERVPRO Team Often Chooses Electric Submersibles for Water Removal 

Discovering standing water in your Gatlinburg home requires a confident and fast response from the homeowner and the responding technicians. Our SERVPRO team has multiple extraction units for many scenarios, but in most clean water disasters, the electric submersible pump can get the job done quickly and cost-effectively. 

Electric submersible pumps can help up our responding technicians to begin water removal for Gatlinburg homes quickly upon our arrival. Using minimal power from available sources or our generator brought to the worksite, we can remove standing water down to under two inches for more concentrated water extraction from other tools like our wet vacuums. 

Why is the electric submersible pump so popular for extraction?  

  • Versatility and mobility
  • Consistent and continual draw of standing water
  • Quiet operation
  • Does not require ventilation to run
  • Long discharge lines 

Extraction is something that you hope never to need, but our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with efficient and powerful tools like our electric submersible pump. Give us a call anytime at (865) 429-8885. 

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Commercial Water Cleanup In Sevierville

3/25/2020 (Permalink)

water damaged property When your business needs disaster cleanup, call (865) 429-8885.

Performing Commercial Water Cleanup for a Sevierville Lobby

A fountain can be a beautiful installation for any commercial space. Everything from the design to its installation must be implemented carefully to ensure its success as a feature in your space. Many businesses may maintain their fountains with swimming-pool grade chemical treatments, which can damage finishes and increase maintenance needs over time. The damage from improper maintenance protocols can potentially damage tiles, grout, or the water supply of the fountain itself, which can damage your business.

If you have a fountain or other water-related installation on your property that needs commercial water cleanup in Sevierville, a SERVPRO team is really to come to you within as little as four hours after your initial contact. These mitigation professionals are certified to mitigate water damage per The Institute of Inspection Cleanup and Restoration Certification Standards so that you can enjoy a damage-free facility once more. SERVPRO can also help you find licensed professionals who can provide counsel on maintaining your fixtures to prevent property loss.

Maintaining a Decorative Fountain
There are several factors to consider when maintaining a decorative fountain in commercial space, including:

    •    Water levels. Without adequate water depths, lights can overheat, nozzles can malfunction, and the pump may overheat in shallow water.

    •    Pumping systems. The pump is one of the essential components of any fountain installation. Keep intake screens clean, and water levels adequate to minimize maintenance needs for the pump.

    •    Skimmers and intake screens. These systems collect large debris for removal. Dirty screens can block water flow to the pump and cause potentially irreparable damage.

    •    Filtration systems. Good water quality is essential for successful and inexpensive maintenance routines and minimizes contaminants like algae.

Drying the Front of House After Disaster
Saturated furnishings, upholstery, and structural materials are wiped down with EPA-registered cleaners. In cases where the damage is contained to a small area, a polyethylene drying chamber may be constructed to improve the effectiveness of air movers and dehumidifiers. If nearby electronics, like POS systems or tablets at tables, are affected, technicians can refer these to a licensed electronics restorer for evaluation and cleanup.

SERVPRO of Sevier, Jefferson & Cocke Counties brings local businesses cleanup service that is Faster to Any Size Disaster. When your business needs disaster cleanup, call (865) 429-8885.

For more about Sevierville click here.

What are Phenolics and How are They Used for Flood Damage Restoration in Sevierville?

3/18/2020 (Permalink)

Flooded road; high water sign, road closed sign Did you know floodwaters contain harmful bacteria? We have the protective gear and equipment to safely restore you home.

Flood Damage Restoration in Sevierville Often Requires the Use Of Phenolics

After a brutal rainstorm in Sevierville, you could find your roof leaking or water entering your home from one of your lower door seals. During both of these situations, the moisture coming into your house can cause extensive flood damage. Any time H2O from the outside enters your structure; there is always a chance that it could be contaminated.

As a part of flood damage restoration in Sevierville, our SERVPRO technicians take measures to prevent harmful bacteria, parasites, and fungi from entering your home and contaminating your contents and building materials. When materials in your structure get wet, the water could have brought in harmful microorganisms or fungal spores with it. Mold spores naturally exist in the outdoors, but when they get inside your house, they can start to grow and form structures called hyphae.

Whenever dealing with moisture-related issues caused by floodwater coming in from the outside, our SERVPRO team uses specialized products to disinfect potentially contaminated items. Among the many types of disinfectants available, only some can kill a broad spectrum of bacteria and viruses that could enter after a rainstorm. Chemicals that use phenolics as their main ingredient can be useful to eliminate several different kinds of bacteria, viruses, and fungi.

In the past, phenol disinfectants, derived from cool tar, gave off an unpleasant aroma. Nowadays, phenolics are made synthetically with improved odor-counteracting properties. Phenolics best function at a pH level between six and seven. Phenolics are not compatible with nonionic or cationic detergents; they need mixing with anionic detergents or soap.

A well-formulated phenolic compound can work well when fighting against mold and the spores it generates. A chemical product our SERVPRO team commonly uses to prevent mold from forming when moisture comes into your structure from the outside is Sporicidin. This product can be applied to the affected surfaces in your house by using a pump sprayer.

If you ever notice that your building materials and contents got wet after a thunderstorm, call SERVPRO of Sevier, Jefferson, and Cocke Counties at (865) 429-8885 24/7. We're Faster To Any Size Disaster.

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We Address Four Critical Areas In Sevierville After A Fire

3/2/2020 (Permalink)

A soot covered shower wall after a fire We were able to remove the pungent odors from the greasy fire damage in this bathroom with our state of the art equipment and supplies.

Can Homes Be Livable Right After a Sevierville Housefire?

After a fire loss incident, identifying the immediate threats to a Sevierville home is only a portion of the emergency services required. Not every situation and emergency demands occupants relocate to a safer area, which makes immediate restoration practices vital to make living in the damaged home as uncomplicated as possible. Making this possible can save an insurance provider or customer the costs of Additional Living Expenses (ALE.)

Whenever possible for a homeowner to stay after fire damage to Sevierville properties, our SERVPRO professionals must work quickly to address for primary obstacles that exist and impede on comfortable living. While the customer living around the ongoing restoration can be a complication in itself, we work hard to ensure that these situations are as agreeable to the homeowner and their family as possible. We address four critical areas immediately.

  • Odor Removal – Undoubtedly, fire damages are going to leave behind powerful and noxious odors that are overwhelming. We have practical deodorization strategies, including the application of our thermal foggers, which are safe to use while others are in the house.
  • Cleaning – While this is always a component to our restoration after a fire, when the occupants continue to live in the house during recovery, cleaning of heavily used areas like bathrooms and kitchens must take precedence over other restorative tasks.
  • Laundry – We can help to ensure that damaged clothing in the house gets adequately cleaned. Our SERVPRO professionals look to the customer for guidance in which apparel needs returned immediately.
  • Containing the fire damage – Because of migrating effects that can pose health concerns for the occupants of the house, or merely the possibility of cross-contamination, we can establish containment barriers when possible to limit traffic into recovery areas.

While allowing homeowners and their families to remain in a structure after a fire loss can save them on additional expenses and stress, it adds an even higher level of urgency to the restoration process for our team. No matter how we can help after a fire, you can count on the expertise and fast response of our SERVPRO of Sevier, Jefferson & Cocke Counties team. Give us a call today at (865) 429-8885.

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Your Best Guide to Water Removal in Sevierville

2/29/2020 (Permalink)

water damaged living room Contact SERVPRO when facing water damage. We will be your partner during this stressful situation. Call right away for best results.

Removing Water from Porous Materials in Sevierville Homes

The permeance of materials can be a crucial consideration for responding SERVPRO technicians looking to dry and restore damaged Sevierville properties. Understanding what areas are most likely to resist water penetration can help to focus drying machines and other equipment at the most absorption-prone surfaces exposed to the migrating water. Our team has multiple tools and equipment that can help with water removal ambitions when our technicians start mitigation, including:

  • Electric submersible pumps
  • Gas-powered trash pumps
  • Truck-mounted, engine-driven extractors
  • Wet vacuums
  • Self-propelled and stationary weighted extractors

During the scoping of the job to get accomplished, our professionals can catalog what porous materials are most in need of water removal in Sevierville homes. While these materials are among the fastest to become damaged by migrating water, in turn, they are also among the most readily extracted and dried. Much like a towel is more likely to absorb standing water than a wood plank, the towel can also be dried more quickly and efficiently than the plank can. This result makes porous materials a focus of both preventative care for your damaged residence, and a solid starting point for effective drying and restoration.

Carpets and Pads

Carpeting has a high permeance rating, as does the padding underneath it. Removing either the material or the moisture from these areas can protect costlier subflooring damage.

Wood Trim 

Baseboards are often not constructed of the highest caliber wood, making it even more porous and prone to saturation than carpeting and drywall. Restoration is not always possible for these materials, and they sometimes require replacement.

Drywall

Much like wood trim, there are many times that saturated drywall can be too severely damaged to protect. Removing water and moisture from gypsum can sometimes be costlier to dry than to remove and replace. Surface moisture meters can indicate the salvageability of wall materials.

These are some of the most commonly damaged materials after a water loss incident and the choices that must get made with them. Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help you to make these emergencies “Like it never even happened,” by calling (865) 429-8885.

Click here for more information about Sevierville.

What is Water Damage Remediation in Sevierville and How Does It Work?

2/17/2020 (Permalink)

sump pump removing water When you don't have power or a generator, using your sump pump to remove excess water becomes an issue. Contact SERVPRO for water removal efforts.

Water Removal Sevierville – Electrical Power Off

Sometimes it seems that everything happens at the same time. The power goes out, the sump pump stops working, and the basement is about to flood. Without a backup generator, water is going to inundate the basement, damaging the flooring and all of your contents.

SERVPRO provides water removal services in Sevierville and the surrounding area. We are equipped with a variety of water pumps, water extractors, and portable electrical generators. Our team is available on a 24 / 7-day basis and can usually be at your home or business in less than four hours.

Water Floods Your Basement

A simple thing like losing power for an extended period can quickly turn into significant damage. Without a backup generator, all of your appliances do not operate and specifically sump pumps. Sump pumps prevent basements from being flooded from high groundwater tables.

SERVPRO can respond with a portable generator to provide electrical power for essential appliances. If water has already spread across your basement, we can also use sump pumps to remove the excess water and portable water extractors to remove water from carpets and flooring.

Some area rugs, as well as various magazines, bleed coloring agents when these items become wet. Once you are sure it is safe to enter the basement area, remove these items as soon as possible. We check that all electrical circuits are turned off, and there is no risk of electrocution. SERVPRO can remove these items to a mutually agreed staging area for further cleaning and drying.

Mold and mildew can begin growing within 24 hours. Dark, warm, and damp conditions are perfect for mold to turn into an infestation. Homeowners can reduce the impact of water damage by quickly asking for assistance from our highly trained team of water restoration technicians. No water damage event is too small or too large. We are backed up by national resources ready to assist whenever their help is required.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for 24/7 service. We proudly serve Jefferson City, White Pine, and surrounding areas. We're Faster To Any Size Disaster.

Click here for more information about Sevierville.

The Most Important Elements of Storm Damage Remediation in Sevierville

2/17/2020 (Permalink)

flooded street Team SERVPRO is standing by 24/7 whether the flooding is light or heavy. Contact SERVPRO right away for service.

SERVPRO Tackles Flood Damage in a Sevierville Home Gym

Flood damage can be catastrophic in scale, even if the depth of the water is shallow. All it takes is two inches of flooding to cost tens of thousands in damages to any structure. On top of that, floodwaters bring in contaminants from other areas that can cause health effects without thorough and professional removal with commercial-grade materials.

If your Sevierville home requires flood damage cleanup, Institute of Inspection, Cleaning and Restoration Certification IICRC-certified professionals from SERVPRO are only a phone call away. We can provide service that strives to restore your home to a pre-flooding condition. Technicians are available any time of the day or night, including on weekends and holidays, to ensure that homeowners affected by disaster get the service they need whenever they need it. After all, emergencies do not occur on a typical 9-to-5 schedule.

Flood Resistance & Resilience

When floodproofing your possessions and structure, keep in mind two categories of flood protection: flood resistance and resilience. 

Resistance is the descriptor used to categorize methods of preventing water from penetrating buildings. This can include removable barriers on doors and windows, temporary seals on doorways, one-way valves on drainage pipes or toilets to prevent sewage backups, and sump pump systems.

Flood resilience, on the other hand, categorizes methods that ensure minimal water damage if water does penetrate your structure. This can include tactics like installing ceramic or stone tile instead of laminate or wood flooring, moving electrical sockets so that they are higher than 5 feet tall, using stainless steel or solid wood kitchens instead of chipboard, or replacing wooden window frames with UPVC. 

How SERVPRO Saves the Day

When SERVPRO technicians come to your home, they can focus on removing unsalvageable materials and preparing structures and possessions that can be salvaged for drying and restoration. 

If you have a home gym, for example, the carpet in the room may not be salvageable, but there is a good chance that your weights and nonporous exercise equipment can be cleaned and repaired. Electronic items like treadmills or recumbent bikes can also be restored, depending on their moisture exposure. SERVPRO  technicians can coordinate with professional electronics restorers to minimize damage and ensure that electronic appliances and components can be used, whenever possible, after flooding has occurred.

SERVPRO of Sevier, Jefferson & Cocke Counties wants to make sure your home looks, "Like it never even happened." Call (865) 429-8885 for disaster cleanup that can start within hours of initial contact.

Click here for more information about Sevierville.

We Get You Back In Business In Sevierville After A Fire

2/17/2020 (Permalink)

Two of our vans sitting outside a property We have the training, experience, and equipment to handle large commercial fire damage emergencies. Call us right away we are here 24/7.

Odor Elimination Is a Vital Part of Fire Damage Restoration at Your Sevierville Restaurant

Although a smoky aroma can be a delicious enhancement to a meal at your Sevierville, only when the smell matches the chef’s preparation and the diner’s expectation. A kitchen fire usually knocks down quickly in an establishment outfitted with sprinklers and extinguishers according to local code. Our team attends to the firefighting water removal and general debris and soot removal fast.

What’s That Smell?

As you move toward the expected Sevierville reopening, one fire damage issue remains. Sevierville diners prefer the smells wafting from the remediated kitchen to be savory and appetite-inducing, not sharing a pungent stench. One of the challenges of the protein-based fires in commercial kitchens is the overwhelming malodor that can linger even after a thorough cleaning. You want your guests to wonder about aromas with anticipation, not repugnance.

Thorough and Repeated Cleaning

The fine mist of grease and proteins created in a kitchen blaze is like no other fire soiling. As SERVPRO deodorization experts consider the alternatives, we remember that smell elimination is a perfect example of the adages “one step forward, two steps back” and “if at first you don’t succeed, try, try again.” Deodorization requires persistence and often many different attempts to remove the odor-bearing particles. If debris removal and various attempts at cleaning, we might suggest other options.

Recreating the Fire Conditions

Thermal fogging works by combusting deodorants in a heated chamber, reducing the substance into microscopic particles that then pair with the odor-bearing particles to neutralize them. SERVPRO crews plan to use axial fans (venting box fans) after the fogging to clear the space. 

Hydroxyl Generators

Another innovation SERVPRO uses for odor elimination is a machine called a hydroxyl generator. Using the same UV radiation as provided by the sun, the equipment produces radicals that naturally indoor environments like your restaurant. Hydroxyl radicals decompose chemicals in the air, including the smelly residues after a protein fire. Their molecular structure alters in such a way that the odor is no longer perceptible.

Feel confident when inviting diners back to your restaurant after SERVPRO of Sevier, Jefferson & Cocke Counties eliminates malodors. Call (865) 429-8885 to get our crew on-site to manage all aspects of fire damage restoration

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Fire Damage In Your Gatlinburg Home

1/19/2020 (Permalink)

fire damaged home Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for restoration options.

Textile Restoration and Odor Removal after Fire Damage in your Gatlinburg Home

Leaving a portable heater on overnight can catch onto dry fabrics or materials in the home and result in a small fire. While these types of fire are generally quick to contain and control, they do release a significant amount of hot ash, carbon, and smoke into the home. When you are surveying your home, you are likely to find blackening on walls and ceilings as well as a thick, unpleasant smoke odor. Unfortunately, removing the areas of soiling does not always remove a scent which can quickly absorb into textiles and fabrics typical to the home environment.

Not all fire damage in Gatlinburg requires structural restoration to your home. The most common issues facing homeowners are related to contents. Blankets, items of clothing, sofa covers, pillows, and curtains can often take on smoke odors. It is not always viable for a homeowner to perform full replacement of the numerous textiles in the home, which is where SERVPRO contents cleaning can help to pick up the slack.

Odor particles can be microscopic, which allows them to enter and bond with particles in porous contents. Once inside, these odors can be stubborn and unresponsive to vacuuming or regular washing. At SERVPRO, our contents cleaning specialists can assess different types of fabrics, cleaning chemicals, and deodorants for use on materials. We usually can group and catalog textiles, which can then be taken to a storage facility while they await restoration.

Fire insurance plans are often inclusive of contents cleaning, meaning that they do not add extra expense to your home restoration after a fire. SERVPRO cleaning appliances are designed for industrial and commercial cleaning, which can be more rigorous than your washing machine. When cleaning fabrics, our team uses a combination of cleaning mixtures and deodorants to successful remove the offending odor. Once the removal of smoke odors is complete, we can return them to you in a preloss condition.

Replacing all textiles in your home can carry high costs. Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for restoration options.

For more about Gatlinburg click here.

Have You Heard? SERVPRO Offers Certified Technicians for Dealing With Water Damage in Gatlinburg

1/5/2020 (Permalink)

water seeping through under door Regardless of the extent of the water damage in your home, contact SERVPRO for effective water removal and remediation services.

Water Damage in Your Gatlinburg Home

Any time there is a water emergency in your home, big or small, it can be overwhelming. Knowing what to do first, and the steps to take are critical in keeping damage minimal. When a faucet leaks or pipe bursts, it is essential to take care of it right away so that there is no secondary damage such as mold infestations or warped flooring to deal with later. 

Our water mitigation professionals at SERVPRO are ready to tackle water damage in your Gatlinburg home. We understand that time is of the essence and respond quickly to your emergency. We're Faster To Any Size Disaster. Technicians take each unique situation into account. At times, water can even reach insulation either in the walls or in the ceiling between floors or in the attic. 

Some types of insulation, such as Kraft paper-faced insulation, act as a vapor barrier. This can be a deterrent for secondary damage keeping the water out of the structure and insulation itself. However, it can also trap water within the insulation and become very difficult to extract. Other types of insulation, such as unfaced insulation, are hygroscopic and quickly soak up water in a similar fashion to a sponge or beach towel. As they become saturated with water, they swell, and the fiber often becomes difficult to recover. 

When it comes to insulation and other materials, in general, the rule is that the more difficult it is for water to penetrate, the more difficult the drying process. In the case of insulation, the Kraft paper-faced type is more challenging to dry but less likely to sustain permanent damage. Despite being difficult to dry, the SERVPRO technicians use powerful extraction equipment to restore the moisture content to pre-damage levels. 

The professional SERVPRO team can identify specific materials within your home and determine a comprehensive plan to mitigate further damage and restore your home to preloss condition. We test for moisture throughout the process, safely extract the excess, and dry the structure using state of the art equipment, including dehumidifiers and high-velocity air movers. 

SERVPRO of Sevier, Jefferson & Cocke Counties is available to assist with any water mishap 24/7. We make it, "Like it never even happened." Contact us at (865) 429-8885.

Click here for more information about Gatlinburg.

Effective Strategies For Damage Remediation in Sevierville That You Can Use Today

12/29/2019 (Permalink)

fire and water damaged kitchen Many scenarios include damage of every type.  Fire, water and mold damage often go hand in hand.  Contact SERVPRO right away.

Why Sevierville Residences Benefit from Local, SERVPRO Restoration Services

We are a restoration service with a century of combined experience in loss recovery. Our company covers property damages relating to storm, mold, fire, and water damages with cross-training in various areas. This type of cross-training is not always prevalent in the industry and allows us a unique vantage point from which to help the Sevierville community. Over the years, SERVPRO taskforces have covered both commercial properties and private residences with the same enthusiasm, skill, and desire to help you overcome unforeseen emergencies. Our technicians are based right here in Sevierville and are familiar with the unique architecture and building materials of local residences.

Mold

Mold remediation is a complex task that can often elude even the most vicarious of Sevierville homeowners. While scrubbing away at large colonies can be a useful stop-gap solution, it is also one more inconvenience in your schedule. Mainly as non-professional removal can frequently result in the mold damage of your Sevierville home returning time after time. SERVPRO restoration services are local to the area and ready to provide the expertise you need to overcome microbial growth issues. 

One problem in fixing mold issues yourself is cross-contamination. Mold spores are microscopic and can quickly spread around your home on air currents, shoes, clothing, and tools. In this respect, a contained microbial growth issue in your bathroom can extend to your en-suite, kitchen, or hallways. Here at SERVPRO, our mold remediation technicians are acutely aware of how mold spreads and can put in place actions to prevent it. These actions may include physical guards like plastic sheeting or using vacuums during cleaning to prevent spores from escaping.

It is common for mold remediation services to request laboratory testing. We find that these processes can often be both time-consuming and expensive. Quick restoration services are most successful when infested materials are identified, removed, and replaced. SERVPRO can remove disposable materials while using advanced technologies like ultrasonic cleaning and Esporta washing machines to restore precious contents in your Sevierville home.

Fire

The impact of fire damage on your Sevierville home takes both an emotional and practical toll. SERVPRO restoration services are on-hand should you require minor, moderate, or significant loss recovery services. Our technicians are trained and qualified to restore carpets, structure as well as air quality and odor. We can arrive on-site promptly to remove charred materials or debris, which may be contributing factors to further losses. 

At SERVPRO, we operate with a restore over replace mentality. That means we do our utmost to ensure that salvageable possessions are not thrown away. Using specialized solvent cleaning agents, we can often remove even the most stubborn soot and smoke residues. Tables can be refinished, carpets restored, and drapery rods treated to immersion cleaning.

While we do our best to restore all items, some may be deemed non-salvageable. Non-salvageable items are an unfortunate reality of the harm caused by fire. These items can be digitally recorded during the restoration service giving you a detailed inventory to pass on to your insurer. To relieve inconvenience, SERVPRO includes a stress-free claims process for all residents here in Sevierville. These can include filing paperwork to your insurance adjuster on your behalf.

Storm

Adverse weather events can result in flash flooding, which rapidly enters your property, causing extensive storm damage in your Sevierville home. The impact of flash flooding is especially prominent in homes with floorboards or other types of non-sealed flooring. This impact occurs because large volumes of water can seep below your flooring and cause water-logging or mold issues to both your subfloor and subfloor pads.

SERVPRO technicians can provide restoration services that incorporate subfloor inspection and recovery. Sub-floor pads tend to break apart when coming into contact with water and need disposal and replacement. Fortunately, these subfloor mats are relatively inexpensive and should not have a severe effect on your overall claim. Your subfloor, on the other hand, can become cracked, rotten, or otherwise damaged if the correct drying procedure is not undertaken.

Correct drying procedure can vary depending on the type of material and the scope of the job at hand. SERVPRO restoration services can deploy desiccant humidifiers to reduce the humidity to below forty grains per pound (GPP.) At below 40GPP, the surrounding air is drier than the subfloor, drawing out moisture and reducing the likelihood of secondary mold issues or cracking. We can also use powerful water extraction units when there is evidence of heavy soaking of subfloor materials. By using a thorough drying method in all areas of your Sevierville home, we can increase the chances of restoration to a preloss condition.

Water

The most common restoration service we provide at SERVPRO is for water issues. Frequently, water damage can exist in your Sevierville home alongside other forms of harm. Mold requires water to grow. Storms can incorporate flooding, and even fire can become a water issue because typical firefighting procedures involve hoses and hydrants. Unwanted moisture in the home can stagnate, set damages, or result in microbial growth issues if the issue is not attended to in time. 

Water restoration technicians (WRT) here at SERVPRO are available within four hours of notification of loss. We understand how quickly a minor issue can deteriorate, which is why our primary focus is mitigating losses. A useful mitigation method is to remove as much water as possible in as little time as possible. To achieve this, SERVPRO can bring truck-mounted extraction units as well as submersible gas pumps and air-movers to encourage evaporation. 

With the immediate harm causing elements taken care of, our technicians can set to work performing cleaning of the existing damages. These could include restoring carpets, cleaning walls, or even refinishing and repainting areas that show signs of discoloration. Usually, odors dissipate during the cleaning and drying process. When they do not, our odor control technicians (OCT) can use several deodorization methods to mask, neutralize, or remove malodors. 

SERVPRO of Sevier, Jefferson & Cocke Counties is on-hand to help you through a property disaster relating to mold, storm, fire, or water. You can contact us anytime at (865) 429-8885.

Click here for more information about Sevierville.

Why You Should Choose and IICRC Certified Firm for your Property Damage Restoration

12/26/2019 (Permalink)

Official Logo of an IICRC Certified Firm Only restoration companies that are officially certified by the IICRC may use the Certified Firm logo.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry. It also provides training and certification to restoration companies. The IICRC Standards have been developed by panels of experienced restoration industry professionals for all aspects of property damage restoration. These professionals have investigated, tested, and together have written the standards, and then sent them out to other known leaders in the industry for peer review. The Standards are the time-tested, proven effective, best methods for property damage restoration. The Standards are also reviewed and updated by the IICRC every five years.

At SERVPRO of Sevier, Jefferson & Cocke Counties, we have maintained our status as an IICRC Certified Firm for more than ten years. In addition to applying the standards to our property damage restoration work, there are other high-level requirements we must meet.

Certifications

To qualify for this esteemed title, we must meet prerequisites and ongoing conditions. Among them is the requirement that at least one IICRC Certified Technician must be on staff and present at every job. However, we exceed this requirement by striving for all of our technicians to be IICRC Certified. When we hire new technicians, if they are not already certified we immediately begin the process of training, preparing, and scheduling them for their IICRC exams. We also see that they receive ongoing training to improve their skills and maintain their certifications continuously. 

Standards of Professional Conduct

In addition to the certifications, there are standards of professional conduct we must meet. We are required to present ourselves professionally, to be prompt, and use honesty and integrity in all dealings with customers. So, keeping you informed about what we are doing during the restoration process is very important to us. You should fully understand the work we are doing for you, and why we are doing it. The information about the cost of your job must also be truthful and accurate. We must strive to exceed your expectations and provide an exceptional level of service. We are required to maintain a written policy for handling any complaints you may have, and if a dispute with you should arise for any reason, we are required to resolve it and use 3rd party arbitration if necessary. We also maintain liability insurance at all times that protects you, our company, and our employees while on the job.

We are proud to proclaim the title of IICRC Certified firm, and we faithfully apply the standards to the performance of our duties day-in and day-out.

We Help You Get Back In Business In Gatlinburg

12/13/2019 (Permalink)

Mold spores growing on the wall in this property We have the expertise and equipment to dispose of the non-salvageable materials in your property after mold has been discovered.

Containment for Mold Remediation in Gatlinburg Office Cafeteria

Providing incentives for your workplace has always been a strong foundation for employee loyalty and retention in your Gatlinburg office. With a growing facility, a cafeteria area was a way to both add a little more profit to the business and provide the employees with a convenient location for lunches on-site. With round-the-clock service for various shifts, there is little time to ensure that functions such as ventilation are as adequate as they should be.

Improper ventilation in food preparation areas can lead to persistent dampness and humidity that can feed spores and promote mold damage in Gatlinburg offices. With how quickly this situation can spread throughout this immediate area and adjacent portions of the building, susceptible materials like drywall, wood, and ceiling tiles can all become hosts to a rapidly migrating colony. Addressing these concerns must happen quickly, as these colonies can cause health effects to those exposed, and the presence of this organism can temporarily shut down your on-site cafeteria.

Containment is vital for slowing this migration of the organism. Our SERVPRO professionals arrive with the appropriate tools to seal off openings and establish a controlled environment with thick 6mil plastic sheeting and proper ventilation techniques. According to the levels of contamination established by the American Conference of Governmental Industrial Hygienists (ACGIH), the moderate microbial threat in the cafeteria of your building requires local containment practices, including constructing frames with PVC pipe for doorways to get a tight and impenetrable seal to prevent mold spore migration. We also seal over HVAC vents, windows, and seams after mold damage.

This established work area gets the full measure of our remediation work, including both controlled demolition and abrasive cleaning techniques like soda blasting. Negative airflow systems can prevent contaminants and other threats from flowing into clean areas during and after these processes.

While you might have a period where remediation work must continue in the cafeteria, containment efforts can help this mold damage scenario from SERVPRO of Sevier, Jefferson, & Cocke Counties remediation specialists help you however you need by calling (865) 429-8885.

See more about Gatlinburg.

Our Experts Discuss The Hazards Of Flood Damage In Your Gatlinburg Home

12/8/2019 (Permalink)

flooding caused by a storm Call us at (865) 429-8885 for fastest service.

Hazards from Flood Damage Sweeping through Your Gatlinburg Neighborhood Needs Efficient Cleaning

Mucking through your Gatlinburg residence after a flood can be a dangerous and disappointing activity. A mixture of silt, mud, debris, and broken pieces of glass can cause injury. Unseen contamination also exists. SERVPRO's specialists understand these dangers and the best ways to eliminate them, protecting your family and your property from continued risk and damage.

The uneven landscape that makes our area so beautiful also puts residences in Gatlinburg at high risk for flood damage. The torrential speeds that carry water from higher elevations to lower sections of our city cause that water to dig deeply into looser soils, loading it with a variety of substances, then pushing it into the homes within its path. Once inside, the water can force its way underneath cabinetry, inside furniture, and into walls, closets, and stairwells.

Because we're a locally owned and operated business, our diverse team of specialists can respond almost immediately to any calls regarding flood damage. When we hear about flooding in the area, we begin preparing those last-minute preparations, saving time, and making us even faster. One thing we never forget to bring is our personal protective equipment or PPE.

Before we start doing anything, we use a strong but people-friendly disinfectant to make exposed surfaces safer for us to handle during our work. We use this again later after we finish cleaning everything up for you, to ensure that your family's risk of related health effects dips to normal.

For removing soils dumped into your home, we need buckets, shovels, and gloves, and boots for each team member. After we remove the majority of these deposits, we bag up any solid debris remaining. We use double bags for this, so we bring a large roll of them with us.

Floors can remain covered in silt that we need squeegees and a hose to rinse off with clean water. Part of the debris we removed earlier might contain pieces of flooring that disintegrated as part of the house's flood damage. What we leave behind, however, is clean enough for our building services team to start taking measurements for new flooring.

Wiping down surfaces, including walls, lower portions of furniture, stairwells, and other places, let us see where water might remain trapped. We use our InjectiDry system for these, to extract water through the adaptor. The purpose of this system is to force warmed air into such places and speed up evaporation and subsequent drying. Other machines include our powerful desiccant machines and dehumidifiers.

Because flood damage increases the number of microbes inside your home, we also use air scrubbers. Often, these makeup part of a negative air chamber, where we can work on a specific section of your home. It can also work to make it possible to dry out anything inside more efficiently.

SERVPRO of Sevier, Jefferson & Cocke Counties can partner with you to restore your Pigeon Forge or Jefferson City home after food damage displaces your family. Call us at (865) 429-8885 for fastest service.

For more about Gatlinburg click here.

Avoid Delays When Dealing With Gatlinburg Water Removal Situations

11/15/2019 (Permalink)

gypsum board on a ceiling is damaged and hanging down Water damage behind walls can only stay unseen for so long. If your home is showing evidence, call SERVPRO.

What You Should Know About Water Removal In Gatlinburg

Whenever there is any water emergency in your home, knowing what to do can be a bit of a challenge. Damage from water can be detrimental to the household, so knowing the steps for proper water removal and when to call the professionals in Gatlinburg is critical.

We have trained staff at SERVPRO ready to help reduce the impact of water damage in your home from a leak or faulty appliance. Water mitigation should start as soon as possible once the loss takes place. Professionals in the field of water removal in Gatlinburg can get to work quickly so that your home is back to normal in a timely fashion.

Assessment

Water can make its way under your flooring and into the walls, seeping into the wood, drywall, and other areas where mold can develop. SERVPRO technicians use a variety of tools and techniques to help assess the situation and identify where the moisture is located throughout your home. We can come in with ADVANCED detectors and moisture meters, then take photographs of any of the areas that have been hit by water. This is a helpful step in the record-keeping process when working with your insurance company.

MITIGATION

Once a full assessment is done, we employ the use of specialized equipment to pull the water and moisture out of your home. Air movers can dry your flooring or walls very quickly, while high-power dehumidifiers can help to bring down the moisture levels throughout the home. 

Restoration

After we go through the steps of water mitigation, we can then get to work on the restoration phase. Our technicians can help to replace, repair, and restore any of the drywall, carpeting, and other elements that have been damaged by water during the emergency. 

When you need help with water removal, simply give our team a call at SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We will gladly send a team out for an assessment to help you get started with the water mitigation process.
Click here for more information about the town of Gatlinburg.

Sevierville Retail Establishments Benefit from Fast Water Extraction by SERVPRO

11/4/2019 (Permalink)

Black and White Come in We Are Open Sign Don't Let Water Damage Close Your Restaurant in Sevierville--Call SERVPRO--Keep the Doors Open

Why Professional Help is Essential During Commercial Water Removal from Your Sevierville Restaurant

Various incidents affecting supply pipes or appliances can leave water pooling in your Sevierville restaurant, paralyzing operations. The steps you take immediately after noticing the problem determine how long it takes to restore normal business operations. It can also determine the total losses incurred because more extended recovery periods lead to secondary damages. One way to manage commercial water removal better is to hire a professional team of restorers.

You may consider all water loss incidents as the same, but professionals consider each event as unique and therefore perform each process of commercial water removal from affected Summerville restaurants differently. Immediately when you inform us about the water loss, our SERVPRO support team asks for vital information to help plan a response plan. Such information might include:

o    Time passed since the spill started

o    The source of the water loss

o    Whether you are insured

o    Whether there is electricity at the loss site

Having the right information helps in many ways, including eliminating delays and determining the resources necessary to handle the task.  For example, in case of a burst main pipe, we might advise you to call a plumber to fix it before we start the water removal or to locate and shut off the main water supply line.  Knowing whether power is turned off ensures we make arrangements, such as bringing generators to the loss site to power our extraction equipment.

Water removal procedures differ depending on the materials and contents present at the loss site. Although most restaurant surfaces are made from hard non-porous materials, some areas such as the office or exclusive sections might have porous floor materials such as carpets or wood. Our SERVPRO crews are fully prepared to handle extraction from different materials. We have accessories such as squeegees, and carpet wands for the different surfaces. We also have the necessary cleaning equipment to ensure we sanitize all areas affected by the water spill. Often, health codes require an inspection before reopening in cases of significant water loss events. We can help and comply with these requirements.

Restoring a restaurant after water loss takes more than water extraction. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to help fix all problems caused by the incident, “Like it never even happened.”

We Arrive Right Away To Prevent Further Flood Damage In Gatlinburg

10/23/2019 (Permalink)

A shelve with our equipment on it in our warehouse We are ready for whatever happens! Whether it is residential or commercial, we have state of the art equipment ready 24/7.

First Actions After Flood Damage Make the Difference in the Amount of Loss in Gatlinburg Homes

The sheer panic that a Tennessee homeowner feels when flood damage occurs may make the situation feel initially overwhelming. Actions taken in the first 24 hours after floodwater enters a property make the difference in the amount of loss.

As soon as possible, after flood damage occurs, Gatlinburg homeowners should contact SERVPRO for cleanup. People and pets should not come into contact with groundwater, as it may contain toxins or sewage.

What Can Homeowners Do Before Help Arrives?

If it is safe to do so, putting down towels to blot up the water helps. Do not handle the saturated things until SERVPRO technicians arrive and test the water. Remove valuables and heirlooms if they are in the area of the flooding if you can do it safely. If you cannot, the technicians can do it for you upon arrival.

If it appears the water may come into contact with electrical outlets, turn off the electricity to the home. Alert the lead technician if this is necessary so they can bring their generators to the job site.

How Does SERVPRO Remove Floodwater?

It depends on the amount and location in the home. For crawlspaces, basements, and severe flooding in a home, the technicians may choose to use trash pumps or submersible pumps to remove the water without delay.

What About the Water Odors?

Floodwater brings in a myriad of odors, and thorough removal of debris, flood damaged building materials, and drying the property goes far to lessen the smell. Thorough hand cleaning of surfaces with their professional solutions kills odor-causing bacteria. Sometimes there are residual water odors that require a multi-layered approach of various applications of odor control techniques such as hydroxyl generators or ultra-low-volume fogging.

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 when you need fast action against flood damage in your home. The technicians have a vast array of equipment and the training to make the water loss in the house, "Like it never even happened."

See more about Gatlinburg.

We are Hiring Local Fire Cleaning Technicians

10/22/2019 (Permalink)

Male employee standing in front of a SERVPRO van with Now Hiring text on the side Now Hiring!

If you have the following skills as a fire-loss-trained restoration technician, we want to talk to you.

  • Knowledge of cleaning and restoration techniques for smoke damage on contents and surfaces, and the best practices using commercial cleaning equipment.
  • Ability to drive a loaded van to the worksite with an eye for detail to ensure every piece of equipment needed for the job is on board.
  • Working knowledge of fans, centrifugal air movers, and best types of dehumidifiers to use for various fire loss drying situations.
  • Ability to identify when there is a structural need for controlled demolition and the ability to execute the action.
  • Application of odor control methods to remove embedded smoke odors.
  • Understanding of how to perform an organized pack-out for customers during fire loss mitigation. 

If you are a trained/certified IICRC Fire & Smoke Restoration Technician, contact us now.  We offer excellent pay and a benefits package for certified, experienced technicians.  Call Josh Quillen at our SERVPRO of Sevier, Jefferson & Cocke Counties office at (865) 429-8885  or send an email to joshquillen9583@icloud.com.


We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Our Local Technicians Are Available 24/7 To Assist With Sevierville Flood Damage Restoration

9/23/2019 (Permalink)

rows of drying equipment in our warehouse SERVPRO is ready for whatever happens. Whether it's residential or commercial we have the equipment and certified technicians available to help you.

School's Out During Commercial Flood Damage Cleanup in Sevierville

After violent weather went through this area of the TN, the roof of a school received damage from high winds and left the structure with needing repairs and water cleanup.

The school required fast cleanup of commercial flood damage at the Sevierville property. There were several levels of damage present that necessitated quick action to negate further loss from occurring.

Early Actions to Stop Further Water Loss

When SERVPRO technicians arrive at a site, they scope the property to determine areas of loss and places that require immediate temporary repairs. They tarped over the damaged spots to the school's roof where further water had the potential to enter. Upon inspecting the property, they found water in several areas and began extraction efforts immediately.

Drying in Place vs. Removal

Often these procedures during mitigation of flood damage happen together. Items like files, important papers, books in the library, and things that extended exposure to high humidity levels carry the prospect of further damage, get removed for drying elsewhere. Whenever possible, SERVPRO technicians place large tables and desks on blocks and dry them in place to minimize disruption.

Cleaning and Disinfection

Parents expect the school they send their children to is both sanitary and safe. SERVPRO technicians remove damaged sheetrock using clean cuts for faster drying and easy restoration. Both antibacterial and antimicrobial solutions feature in the cleaning process to ensure surfaces from floors, tables, and walls are left sanitary.

Mold Prevention

Airborne mold spores occur naturally inside and outside, always looking for optimal conditions for germination. After flood damage, the constant humidity the wet environment creates is a perfect new home for mold colonies. Spores have the potential to germinate within 24-hours, and they spread quickly once established. Technicians work proactively to dry, treat, and seal areas most likely to develop mold growth to inhibit the issue from becoming a problem during or after mitigation.

SERVPRO of Sevier, Jefferson & Cocke Counties stands ready to assist local schools and municipal buildings with commercial flood damage. Our local technicians are available 24/7 at (865) 429-8885 and can handle any amount of water damage because We're Faster to Any Size Disaster.

See more about Sevierville.

Our Fire Damage Specialists Can Save Your Home In Sevierville

8/31/2019 (Permalink)

Interior of a burned house with burned furniture. Just call us at (865) 429-8885 and let us leave your home, “Like it never even happened.”

SERVPRO Is Your Partner When Your Sevierville Home Experiences A Fire

Sevierville, the home of Dolly Parton, is beautiful in its own right. Our residents are hosts to many who travel seeking the beauty of the Smoky Mountains and an escape from the everyday hustle. Our experts take pride in our heritage and our community, as we welcome visitors from all over the world. However, even as a lush landscape surrounds us, our homeowners are not exempt from being vulnerable to fire and water damage in their homes. All it takes is the spark of an old wiring system to ignite a fire and set in motion a myriad of consequences.

If your Sevierville ever falls victim to fire damage, SERVPRO is your partner in the restoration process. Our skilled technicians are part of the community, and we recognize the importance of minimizing your losses, which is why we act quickly and efficiently to return your home to mint condition. Because emergencies strike when we least expect them, our certified staff is available 24/7 to arrive at your home and jump into action. Minor fires make our clients hesitate before calling us, thinking that the scope of work is too small for our crew. However, every home and every fire deserve the focus of a fire restoration team to achieve a thorough restoration which prevents complications in the future.

Aside from extracting the water left by firefighters or your efforts, our SERVPRO team focuses on removing the soot and smoke resulting from the fire. Even small fires can leave a significant film of fine dust on all your belongings, along with a stickier residue resulting from burnt polymers. Our team is an expert in identifying the different kinds of residues and using industry-grade tailored cleaning solutions that get rid of the damage while protecting each surface. This specific approach avoids further damage to your property caused by abrasive cleaners. Once we advance in the restoration process, we bring the latest in deodorizing equipment to make sure the smell of fire and smoke is out of your life as quickly as it came in.

SERVPRO of Sevier, Jefferson & Cocke Counties is your fire cleanup and restoration partner. Just call us at (865) 429-8885 and let us leave your home, “Like it never even happened.”

For more about Sevierville click here.

Call Us

9/17/2018 (Permalink)

When you have a fire damage in your home, the longer you wait to contact a restoration company the worse the fire damage could become. . If a house maintains fire damage, proper clean up is important as the ash, soot and water will destroy what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.Depending on the damage a home can often be restored to its before fire state. A restoration team has a difficult task to perform and a great deal of responsibility, so don't just pick any restoration company, pick the professionals at SERVPRO of Sevier, Jefferson and Cocke Counties. Call SERVPRO of Sevier , Jefferson and Cocke Counties today at 865-429-8885

Principles of Mold Remediation

9/12/2018 (Permalink)

The IICRC has listed 5 major principles of the mold remediation process:

1. The number one principle is make sure safety and health precautions are taken by clean up professionals.

2. An effective mold remediation cannot be developed without first determining the extent of the contamination to be removed.

3. Eliminating mold at the source of contamination.

4. The mold must be physically removed from the structure.

5. Moisture problems must be identified and controlled soon as possible.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Give SERVPRO of Sevier, Jefferson and Cocke Counties a call at 865-429-8885 for all your mold and restoration needs.

Fugus

9/12/2018 (Permalink)

Mold and Mildew fungus is exceptionally persistent in humid areas. Though they can take root in any home that has issues with moisture build up. All it takes is a slight steady plumbing leak, or a window that is slightly opened to give the fungus all the moisture and space it needs to grow. Once it shows up the fungus grows and spreads rapidly. This is why it is very important that homeowners seek out a certified professional company to handle mold restoration. SERVPRO of Sevier, Jefferson and Cocke Counties is a IICRC firm and all of our technicians are certified through IICRC and will be able to handle any mold damage the right and professional way. So don't wait give us a call today at 865-429-8885 

Mold inside my home

9/12/2018 (Permalink)

So how does mold get into homes?

: roof leaks from damage or missing roofing material 

: gutters that need to be cleaned out

:storm rain through window frames or door frames

: leaking pipes, sewer back ups or overflow

: damp basements or crawl spaces 

: condensation

All of these are causes that mold would appear in your home. If any of these are issues at your house it is very important to get them fix as soon as possible. Then call us here at SERVPRO od Sevier, Jefferson and Cocke Counties if you suspect any mold in your home, all of our technicians are highly trained mold specialists , we have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Call us today 865-429-8885

Storm Damage

9/12/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

IICRC Firm

9/12/2018 (Permalink)

Say your home or business suffers a damage that needs restoration work done, don't you want to know that the company you pick is professional and is certified in knowing how to handle the damage properly? By choosing a certified IICRC company like SERVPRO of Sevier, Jefferson and Cocke Counties you can rest assure that SERVPRO will handle your situation properly. Another bonus to hiring a IICRC firm is you will be have access to the IICRC customer services to help you with any concerns, questions or problems you might have during the restoration process. SERVPRO of Sevier, Jefferson and Cocke Counties are proud of our certifications, and we want homeowners and business owners to know that we care and we go beyond what most firms do. We hope that if you experience something in your home or business that would need you to hire a restoration company that you would consider calling our IICRC firm here at SERVPRO 865-429-8885.

Dollywood

9/12/2018 (Permalink)

SERVPRO of Sevier, Jefferson and Cocke Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Mold inside my home

9/4/2018 (Permalink)

So how does mold get into homes?

  • roof leaks from damage or missing roofing material 
  • gutters that need to be cleaned out
  • storm rain through window frames or door frames
  • leaking pipes, sewer back ups or overflow
  • damp basements or crawl spaces 
  • condensation

All of these are causes that mold would appear in your home. If any of these are issues at your house it is very important to get them fix as soon as possible. Then call us here at SERVPRO of Sevier, Jefferson and Cocke Counties if you suspect any mold in your home, all of our technicians are highly trained mold specialists , we have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Call us today 865-429-8885

Always here to help

9/4/2018 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -865-429-8885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier , Jefferson, Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sevier, Jefferson & Cocke Co.

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Types of Smoke

8/2/2018 (Permalink)

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sevier, Jefferson, Cocke Co. will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 865-429-8885

Smoke and Soot

8/2/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 865-429-8885

Faster Response

8/2/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

Commercial Flooding

8/1/2018 (Permalink)

Flooding and water damage events at Pigeon Forge commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

24/7 SERVPRO is here

8/1/2018 (Permalink)

SERVPRO of Sevier , Jefferson & Cocke Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of Sevier, Jefferson & Cocke Co.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier, Jefferson & Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Summer Fires

7/31/2018 (Permalink)

House fires are less likely to happen during the summer months but that doesn't mean a fire cant start at any time in your home. Nobody wakes up thinking " my house is going to caught fire today" but statistics show that one in four people will experience a house fire resulting in property damages.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of Sevier, Jefferson, Cocke & Hamblen Counties 865-429-8885.

General Information about SERVPRO

7/31/2018 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 865-429-8885

Do You Really Need SERVPRO

7/30/2018 (Permalink)

Flooding in your home or business can happen at ANY time. SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. are here to help ANY time of day or night, weekends or holidays. SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. is a professional company with highly trained professionals that know the step by step process to any water damage that your home or business might have. The SERVPRO team doesn't stop working after the damages are fixed, we are here to help answer any questions you might have concerning your water loss or what your next step in the process is. We are here to help any way we can. Next time you or your business suffers a water loss give SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. a call.

Moisture Meter

7/30/2018 (Permalink)

When to Use: Best used for detecting and monitoring moisture in materials.

How It Works: Uses a non destructive electronic signal  based on low frequency impedance. When materials are dry, the resistance is high and the signals are insulated from one another when the material is wet the resistance is decreased and the meter reads the amount of moisture that is in the material.

Have Questions? Call Us 24/7 865-429-8885

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

WINTER!

12/1/2017 (Permalink)

Freezing temperatures are right around the corner that means frozen pipes. Frozen pipes can cause serious water damages. Insulating you pipes is very important during the winter months, broken pipes are a pain to fix. For these reason make sure that you cover your pipes outside, you should also check those pipes that are in the coldest part of your home. Insulating these pipes with either insulating tape or foam insulating. These are just a few tips that might help save you from busted pipes that might possibly cause a major water damage in your home. SERVPRO of Sevier, Jefferson and Cocke Counties are here for you 24/7  give us a call if you need us during these cold winter days. 865-429-8885. 

How Does IICRC firm help me?

9/13/2017 (Permalink)

Say your home or business suffers a damage that needs restoration work done, don't you want to know that the company you pick is professional and is certified in knowing how to handle the damage properly? By choosing a certified IICRC company like SERVPRO of Sevier, Jefferson and Cocke Counties you can rest assure that SERVPRO will handle your situation properly. Another bonus to hiring a IICRC firm is you will be have access to the IICRC customer services to help you with any concerns, questions or problems you might have during the restoration process. SERVPRO of Sevier, Jefferson and Cocke Counties are proud of our certifications, and we want homeowners and business owners to know that we care and we go beyond what most firms do. We hope that if you experience something in your home or business that would need you to hire a restoration company that you would consider calling our IICRC firm here at SERVPRO 865-429-8885.

How does Mold get into my home?

9/11/2017 (Permalink)

So how does mold get into homes?

: roof leaks from damage or missing roofing material 

: gutters that need to be cleaned out

:storm rain through window frames or door frames

: leaking pipes, sewer back ups or overflow

: damp basements or crawl spaces 

: condensation

All of these are causes that mold would appear in your home. If any of these are issues at your house it is very important to get them fix as soon as possible. Then call us here at SERVPRO od Sevier, Jefferson and Cocke Counties if you suspect any mold in your home, all of our technicians are highly trained mold specialists , we have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Call us today 865-429-8885

Dollywood Theater

9/11/2017 (Permalink)

SERVPRO of Sevier, Jefferson and Cocke Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Storm Damage

9/11/2017 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

Don't Wait to Call Us!

9/6/2017 (Permalink)

When you have a fire damage in your home, the longer you wait to contact a restoration company the worse the fire damage could become. . If a house maintains fire damage, proper clean up is important as the ash, soot and water will destroy what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.Depending on the damage a home can often be restored to its before fire state. A restoration team has a difficult task to perform and a great deal of responsibility, so don't just pick any restoration company, pick the professionals at SERVPRO of Sevier, Jefferson and Cocke Counties. Call SERVPRO of Sevier , Jefferson and Cocke Counties today at 865-429-8885

Mold Fugus

9/6/2017 (Permalink)

Mold and Mildew fungus is exceptionally persistent in humid areas. Though they can take root in any home that has issues with moisture build up. All it takes is a slight steady plumbing leak, or a window that is slightly opened to give the fungus all the moisture and space it needs to grow. Once it shows up the fungus grows and spreads rapidly. This is why it is very important that homeowners seek out a certified professional company to handle mold restoration. SERVPRO of Sevier, Jefferson and Cocke Counties is a IICRC firm and all of our technicians are certified through IICRC and will be able to handle any mold damage the right and professional way. So don't wait give us a call today at 865-429-8885 

Five Major Principles of Mold Remediation

9/5/2017 (Permalink)

The IICRC has listed 5 major principles of the mold remediation process:

1. The number one principle is make sure safety and health precautions are taken by clean up professionals.

2. An effective mold remediation cannot be developed without first determining the extent of the contamination to be removed.

3. Eliminating mold at the source of contamination.

4. The mold must be physically removed from the structure.

5. Moisture problems must be identified and controlled soon as possible.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Give SERVPRO of Sevier, Jefferson and Cocke Counties a call at 865-429-8885 for all your mold and restoration needs.

Mold Mold Mold

8/31/2017 (Permalink)

Fun Fact: Mold can start to grow in less than 24 Hours...

Where does mold grow: mold grows on damp areas in homes. Mold can grow on any organic surface in a home. Mold is usually fuzzy or slimy. Mold can have irregular shaped spots  and different colors such as- blue, green, yellow, brown, grey, black or white. Removing mold yourself can be difficult and damaging to your health, there are several steps in the mold removal process and getting rid of mold for good. Leave it to the professionals. Call SERVPRO of Sevier, Jefferson and Cocke Counties @ 865-429-8885 and have a team member come out and help you check for mold and get it taken care of the proper and professional way.

Water Damage Info

8/31/2017 (Permalink)

When you have a water damage in your home or place of business and water is everywhere it can be very stressful and a million questions start racing there your mind.

What do I do now?

Is my stuff going to ruin?

Who do I call?

It is very important to call your insurance company right away don't think you can wait and think to yourself that you can clean up the water yourself although you might think you can what you don't know is that water travels and it can travel into the walls, carpet, hardwood flooring and even under tile. Without the proper drying out process your small water damage can turn into a major problem and we don't want that to happen. Call SERVPRO of Sevier, Jefferson and Cocke Counties and leave it the professionals. 

When Storms or Floods hit, SERVPRO is ready!

7/20/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 865-429-8885

Restoring Your Pigeon Forge Commercial Property After A Water Damage Event

7/18/2017 (Permalink)

Flooding and water damage events at Pigeon Forge commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

24 Hour Emergency Water Damage Service

7/18/2017 (Permalink)

SERVPRO of Sevier , Jefferson & Cocke Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of Sevier, Jefferson & Cocke Co.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier, Jefferson & Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Smoke and Soot Cleanup

7/18/2017 (Permalink)

Car in the garage caught fire!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sevier, Jefferson & Cocke Co. will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Smoke and Soot Cleanup

7/18/2017 (Permalink)

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sevier, Jefferson & Cocke Co. will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 865-429-8885

24 Hour Service

7/18/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. provides 24-hour emergency service and is dedicated to being faster to any-sized disaster.We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 865-429-8885

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

SERVPRO Of Sevier, Jefferson, Cocke Co. Smoke and Soot Cleanup

7/14/2017 (Permalink)

This house fire was caused by a dryer. SERVPRO of Sevier, Jefferson & Cocke Co. was called to clean up the aftermath!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sevier, Jefferson, Cocke Co. will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 865-429-8885

SERVPRO of Sevier, Jefferson, Cocke Co. 24 Hour Emergency Water Damage Service

7/14/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. was called out to clean up after a main sewer line broke.

SERVPRO of Sevier, Jefferson & Cocke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -865-429-8885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier , Jefferson, Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sevier, Jefferson & Cocke Co.

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do when you have a Water Damage

11/9/2016 (Permalink)

Water Damage

When you have a water damage in your home or business, do you know what to do? It can be a overwhelming experience, but it doesn’t have to be! When you are in the middle of this traumatic experience, you need SERVPRO of Sevier, Jefferson & Cocke Co.One of the most frequent issues that property owners experience in a water damage in their home is,they believe they have to clean it up all of the water only to and, damage to hardwood floors,baseboard, subfloor, walls, cabinets or contents, a few days later.This is why it is important to get a professional,like SERVPRO, to come and make sure all of your structural materials and/or contents are dry.SERVPRO has professionally trained and certified water removal technicians who can assist you during such a traumatic experience. Using the most advanced moisture detection and drying equipment, wecan locate moisture and properly dry your home.Contact Us:If you have experienced any water damage

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